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Ottawa · Gatineau · Eastern Ontario · York Region

Appliance repair service areas in Ottawa and Gatineau

Find your neighbourhood or town to see local details, common repairs and answers to local questions. We cover Ottawa, Gatineau and the Outaouais, Eastern Ontario and York Region.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.

Book a repairCall 613-301-0016

Online requests are confirmed by call or text.

Illustration: a stainless French-door refrigerator, a front-load washer and a range. A diagnostic scan line passes across them and lights six checkpoints in turn: control board, evaporator fan, door gasket, drum bearing, drain pump and bake element. 01REFRIGERATION 02LAUNDRY 03COOKING 01 02 03 04 05 06 DIAGNOSTIC SEQUENCE 6 CHECKPOINTS 01CONTROL BOARD 02EVAPORATOR FAN 03DOOR GASKET 04DRUM BEARING 05DRAIN PUMP 06BAKE ELEMENT

OttawaONGatineauQC

  • Service areaOttawa & Gatineau
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

B&M Canada Appliances repairs home appliances across Ottawa and Gatineau, the towns around them in Eastern Ontario and the Outaouais, and York Region north of Toronto. Pick your area below to confirm we serve it. Central Ottawa, Kanata, Orléans, Barrhaven, Nepean, Gatineau and Hull have no travel charge; more than 30 km from downtown Ottawa, travel charges may apply.

01Services

Repairs in Ottawa and Gatineau

Choose the appliance to see common faults, safe checks and the diagnostic fee.

02Ottawa

Ottawa neighbourhoods and suburbs

The Ottawa appliance repair hub covers the whole city, with pages for washing machine, dryer, refrigerator, stove, range hood and dishwasher repair.

Central Ottawa

Downtown, the Glebe, the west end and the inner east.

West Ottawa

Kanata, Stittsville, Nepean, Barrhaven, Bells Corners and Merivale have no travel charge. Carp and Richmond in the rural west are served as well, though a travel charge may apply to addresses past 30 km from downtown, confirmed when you book. Closer in, the west end around Westboro, Hintonburg and Carlington is covered too; those neighbourhoods are listed under Central Ottawa above.

East Ottawa

Orléans, Gloucester, Beacon Hill and Blackburn Hamlet are part of our core Ottawa area, with no travel charge. Farther east, Cumberland and Navan are served too; both lie around the 30 km mark from downtown, so whether a travel charge applies depends on the street address and is settled when you book. Across the east end, same-day repair is possible when the schedule allows: send a request any time, and we call or text to confirm a window.

South Ottawa

Riverside South, Findlay Creek and Manotick village have no travel charge. Farther out toward Greely, Osgoode and Metcalfe, rural addresses can be more than 30 km from downtown Ottawa, and a travel charge may apply there. Put your full street address in the booking request and we check it before anything is scheduled.

03Gatineau

Gatineau and the Outaouais

Service in English or French in Hull, Aylmer, the rest of Gatineau and the Gatineau Hills. The hubs are Gatineau appliance repair (English) and réparation d’électroménagers à Gatineau (français).

04Eastern Ontario

Eastern Ontario towns around Ottawa

Travel charges may apply more than 30 km from downtown Ottawa, and some towns list their own diagnostic rate; ask when you book.

Prescott-Russell and Stormont, Dundas and Glengarry

Bilingual service east of Ottawa toward Hawkesbury and Cornwall.

Lanark, Leeds and Grenville, and the Ottawa Valley

West and south of Ottawa along the Rideau, Highways 416 and 401, and up the Ottawa River.

05York Region

York Region and nearby towns north of Toronto

A technician based in Newmarket handles appliance repair in York Region: residential and electric appliances only, with no gas, no commercial equipment and no overnight emergency calls.

Toronto has its own page: appliance repair in Toronto.

06Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
Book a repairPrices and policies
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

07Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

08Related

Guides and related services

Appliance repair in Ottawa

Appliance repair in Gatineau

Appliance repair in York Region

Appliance repair in Cornwall

Same-day appliance repair

Appliance repair cost guide

09Coverage

Nearby areas

10Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Do you cover my area?

If you’re in Ottawa, Gatineau or a town listed here, most likely yes; some outlying communities are served by request. Can’t find yours? Send your address and we’ll tell you whether we cover it before anything is booked.

Is there a travel charge?

Not in central Ottawa, Kanata, Orléans, Barrhaven, Nepean, Gatineau or Hull. More than 30 km from downtown Ottawa, travel charges or a town’s own diagnostic rate may apply, and in York Region a travel fee may apply in the communities served by request; ask when you book.

Do you serve Gatineau in French?

Yes. Service is available in English and French on both sides of the river.

Which brands do you service?

Most major and premium brands, including Samsung, LG, Whirlpool, Maytag, Kenmore, Electrolux, GE, Bosch, Sub-Zero, Wolf and Cove, and Viking.

11Ready when you are

Book a repair in your area.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.

Book a repairCall 613-301-0016