Viking ranges and kitchens · Ottawa
Viking appliance repair in Ottawa
Repair for Viking professional gas and dual-fuel ranges, wall ovens, refrigerators and dishwashers in Ottawa and Gatineau, with gas work in Ontario handled by TSSA-certified technicians.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
Viking professional ranges bring commercial-style cooking into the home, so many Viking repairs involve gas. Our Viking appliance repair covers gas and dual-fuel ranges, wall ovens, refrigerators and dishwashers across Ottawa and Gatineau. The faults we see most are burners that won’t spark, ovens that won’t heat, control valves that stick or leak, fridges that run warm and dishwashers that won’t drain. Nothing is repaired until you have approved a written quote.
01What we repair
Viking ranges, ovens and kitchen appliances we service
We service Viking professional gas ranges and rangetops, dual-fuel ranges (gas burners over an electric oven), single and double wall ovens, built-in refrigerators and dishwashers. In Ontario, gas ranges and ovens are repaired by our TSSA-certified technicians, and the gas diagnostic is $129 + tax. For more on gas work, see gas appliance repair in Ottawa.
02Common problems
Viking range, oven and appliance problems
- Viking range igniter not sparking: a failed igniter or spark module. Burners that click non-stop usually have moisture or a spill on a burner switch; see gas stove igniter clicking.
- Viking oven not heating: on gas ovens, a weak igniter or a faulty gas valve, often with a long delay before the burner lights; on dual-fuel and electric ovens, the bake element. Our oven not heating guide covers the symptoms.
- Viking refrigerator not cooling: the condenser fan, the defrost system or, less often, the compressor. Compressor or refrigerant faults use the $159 + tax sealed-system diagnostic, and that labour is quoted by phone.
- Viking dishwasher not draining: the drain pump or the control board.
- Viking range control valve issues: a burner knob that is stiff or won’t hold a low flame; the valve is replaced. Any smell of gas comes first: see the safety note below.
03Gas safety
If you smell gas at your Viking range
Leave the home right away, don’t operate switches, and call Enbridge Gas’s emergency line (Gazifère in Gatineau) or 911 from outside. Book the repair once the gas utility has made the area safe.
Never tighten gas fittings, remove burner valves or open the control panel yourself; gas parts and the wiring behind them are left to the technician.
05Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Applied toward the approved repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
06Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
08Coverage
Both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Why does my Viking oven take so long to light?
Many Viking gas ovens use a glow-bar igniter, which must draw enough current before the gas valve opens. As the igniter weakens, the delay grows until the oven stops lighting, so the igniter is replaced.
Do you repair Viking dual-fuel ranges?
Yes. The gas burners and the electric oven are diagnosed separately: igniters, valves and spark modules on top, elements, sensors and controls below.
How much does a Viking service call cost?
Gas ranges, rangetops and gas ovens have a $129 + tax diagnostic. Viking refrigerators, dishwashers and electric wall ovens have the $89 + tax residential diagnostic, which is applied toward the repair if you go ahead.
10Ready when you are
Book your Viking appliance repair.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.