Same-day service available · $89+tax service call · (residential rate; $129 + tax commercial) when we repair. In business since 1995. TSSA-certified. BBB-accredited. Factory-authorized.
Need help today? Call 613-301-0016 for instant dispatch — Ottawa & Gatineau covered. Online booking gets you a confirmed slot in under 60 seconds.
Samsung · LG · Whirlpool / Maytag / KitchenAid · GE · Frigidaire · Bosch · Miele · Sub-Zero · Wolf · Viking · Thermador.
Most online bookings before 2 pm receive a same-day window across Ottawa & Gatineau. After 2 pm we offer a guaranteed next-day morning slot. Emergency requests are routed to the on-call tech immediately — call 613-301-0016 for those.
Travel, full diagnosis and a written quote. The $89 + tax fee is (residential rate; $129 + tax commercial) when you approve the repair — you pay only parts and labour for the actual fix.
Visa, Mastercard, Amex, debit, e-transfer and cash. Invoices are emailed; landlord/property-manager invoicing supported.
Yes — labour is warrantied for 90 days, and parts carry the manufacturer’s OEM warranty (typically 90 days to 1 year). Warranty service calls do not incur a new $89 fee.
Yes — our service area includes Ottawa, Gatineau, Hull, Aylmer, Kanata, Barrhaven, Orléans, Nepean, Gloucester, Stittsville and South Keys. Same-day windows depend on bridge traffic.
Yes — call 613-301-0016 any time before the dispatch confirmation to reschedule at no charge.
Every booking has an estimated 3-hour arrival window. If the technician has not arrived after the window, please call +1 (613) 301-0016.
If a part has been ordered and the customer cancels the repair, a restocking fee of up to 30% may apply depending on part and supplier policy.
Standard diagnostic service appointments do not require a signed contract.