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Aylmer · west Gatineau · bilingual service

Appliance repair in Aylmer, Quebec

We repair fridges, washers, dryers, dishwashers, ovens, microwaves and range hoods across Aylmer and west Gatineau, in heritage houses and new builds alike, in English or French.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.

Online requests are confirmed by call or text.

Carte stylisée de Gatineau : les secteurs Aylmer, Hull, Gatineau, Masson-Angers et Buckingham au nord de la rivière des Outaouais, reliés au centre-ville d'Ottawa de l'autre côté de la rivière. RIVIÈRE DES OUTAOUAIS RIV. GATINEAU RIV. DU LIÈVRE Centre-ville OTTAWA ON Aylmer Gatineau Masson-Angers Buckingham Hull GATINEAU QUÉBEC · 5 SECTEURS

GatineauQCOttawaON

  • Service areaAylmer, Gatineau
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

B&M Canada Appliances repairs every major appliance in Aylmer, Quebec, and the rest of west Gatineau: Old Aylmer, Wychwood, Lucerne, Queen’s Park, Deschênes and Rivermead. We have fixed appliances in the region since 1995. Aylmer is well within 30 km of downtown Ottawa, so the diagnostic carries no travel charge, and the repair is quoted in writing before any work. Same-day service is available on days the schedule has room.

01Services

Repairs in Aylmer

Choose the appliance to see common faults, safe checks and the diagnostic fee.

02Aylmer homes

Aylmer appliance repair, from 1850s heritage houses to new builds

Aylmer’s housing spans more than a century and a half, from heritage houses near the old village core to developments finished in the last few years. The appliances follow suit, so we work on both ends: older Whirlpool and Maytag workhorses with mechanical timers and simple controls, and newer LG and Samsung smart units built around electronic boards and error codes.

That range changes the repair conversation. An older top-load washer or coil-element range is often well worth fixing, because its parts are simple and available. A newer machine may need a control board, a sensor or a software-driven diagnostic before the real fault shows itself. Either way, the technician tests before replacing anything, explains what failed, and tells you plainly when fixing it would be money poorly spent.

Smart appliances in newer Aylmer homes

Connected fridges, washers and ranges often report faults through a phone app before the display shows anything. If your LG ThinQ or Samsung SmartThings app has logged an error, a screenshot is useful when you book: it narrows the likely parts. A dropped Wi-Fi connection on its own rarely stops an appliance from working, so if the machine still runs, the fault is usually elsewhere and the technician tests the hardware directly.

03Bilingual

Service in English and French

Aylmer’s anglophone and francophone mix is unusual in the region, and our booking and technicians work comfortably in both languages. Tell us your preference when you book, and the diagnosis, the quote and the paperwork will follow it. This page is also available in French: réparation d’électroménagers à Aylmer.

04Getting here

Across the Champlain Bridge, no surcharge

Aylmer is a short drive across the Champlain or Chaudière bridge from our Ottawa office, and our parts and appliance warehouse is on the Gatineau side. Aylmer is priced like the rest of our Ottawa–Gatineau service area: the same diagnostic fee, with no cross-river or travel surcharge.

05What we repair

What we repair in Aylmer homes

Our technicians work on Samsung, LG, Bosch, Whirlpool, Maytag, Frigidaire, GE, KitchenAid, Electrolux, Kenmore and most other major makes, and our repairs are factory-authorized.

  • Refrigerators: not cooling, ice maker trouble, leaks, a loud compressor.
  • Washing machines: won’t drain or spin, error codes, vibration.
  • Dryers: no heat, clothes still damp, a burning smell, a loud drum.
  • Dishwashers: standing water, leaks, poor cleaning, strange noises.
  • Ovens and stoves: elements or burners not heating, temperature problems, igniter faults.
  • Microwaves: not heating, sparking, humming.
  • Range hoods: fan, light or motor failures.

06Diagnosis

Common faults and what the technician checks

Whatever has stopped working, the visit runs the same way: the technician tests the appliance, finds the failed part, shows you what’s wrong and quotes the repair in writing before touching anything. Here is what that testing usually covers.

SymptomWhat we test first
Fridge warm, freezer coldDefrost heater, bi-metal thermostat, sensor and defrost timer or board; evaporator fan
Water under the crisper drawersFrozen or blocked defrost drain; water valve and line
Washer stops full of waterCoin or sock in the pump, clogged filter, kinked hose, worn drain pump
Washer won’t spin or bangsBelt, motor coupler, door lock or lid switch, control board; shocks, springs, bearings
Dryer runs but clothes stay dampVent airflow, thermal fuse, heating element, thermostats; igniter and flame sensor on gas
Dryer won’t start at allDoor switch, start switch, thermal fuse, control board
Dishwasher leaves grit or a puddleFilter and sump, drain pump and hose, spray arms, inlet valve, float switch, door seal
Oven slow to preheat or unevenBake and broil elements, temperature sensor, control relay, door lock after self-clean
Microwave runs but won’t heatMagnetron, high-voltage diode and capacitor, door switches

A coil hidden under frost at the back of the freezer is a classic finding, and it usually means a defrost fault, which can often be repaired during the same visit. If the compressor or refrigerant has failed instead, that sealed-system work has a separate diagnostic and is quoted by phone, so you can decide before spending more. For washers, we trace leaks to the door boot, fill hoses, dispenser, pump or tub seal and repair the source rather than patching around it. Microwave capacitors hold a dangerous charge even when unplugged, so please leave the cabinet closed.

For gas ranges, cooktops and dryers at Aylmer addresses, we confirm service at the time of booking. If you smell gas, leave the home and call Gazifère (or 911) from outside first.

07Before you book

Quick checks worth doing first

A few safe checks can save a visit, or at least give the technician a head start:

  • Power. Check the breaker or fuse panel. A range or electric dryer is fed by a 240-volt double breaker or a pair of fuses, and losing one side can leave the lights or the drum working while the heat stays off.
  • Door and lid. Washers, dryers and dishwashers will not start if the door latch or lid switch doesn’t register as closed; close it firmly once more.
  • Filters. A washer that won’t drain may just need its pump filter cleared (behind the small panel at the bottom front of most front-loaders). Clean the dishwasher filter and the dryer lint screen too.
  • Fridge settings and airflow. Confirm the temperature setting hasn’t been bumped and that food isn’t blocking the vents between the freezer and fresh-food compartments.

If the problem persists, stop there. Don’t remove panels on a range, dryer or microwave, and never try to bypass a switch.

08Pricing

What an Aylmer repair costs

A technician’s visit to your Aylmer home is a flat $89 + tax diagnostic, or $129 + tax for a gas appliance or commercial equipment. It pays for the trip, the testing and a written quote, and it is credited to the repair you approve. Every completed repair has a 3-month warranty on parts and labour.

Most common repairs in Aylmer fall within these typical ranges (sealed-system work excluded):

  • Fridge not cooling: $180 – $450
  • Washer not draining: $160 – $340
  • Dryer not heating: $170 – $380
  • Dishwasher not draining: $160 – $310
  • Oven or stove not heating: $190 – $450

Your own repair is quoted in writing once the technician has found the fault.

Service hours are 7 AM to 9 PM, and visits between 9 PM and 7 AM are charged a $100 flat after-hours fee. For typical repair costs, see fridge repair cost in Gatineau or our full appliance repair cost guide.

09Neighbourhoods

Where we work in Aylmer and west Gatineau

  • Old Aylmer
  • Wychwood
  • Lucerne
  • Queen’s Park
  • Deschênes
  • Rivermead

East of Aylmer we serve Hull, and north of the city Chelsea. For the rest of the city, see appliance repair in Gatineau or the full Ottawa and Gatineau service area list.

10Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

11Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

12For property managers, landlords & restaurants

Commercial & multi-unit service

  • Reach-ins
  • Walk-ins
  • Commercial dishwashers
  • Suites in multi-unit buildings

$129 + taxCommercial diagnostic

Commercial service

15Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Can you come to Aylmer the same day?

Yes, when the schedule allows. An online request is not an appointment yet: we reach out by call or text with a window of about three hours, or the next opening if today is full.

Is there an extra charge to come to Aylmer from Ottawa?

No. Aylmer is inside our standard service area, and the $89 + tax diagnostic is identical to an Ottawa visit, with no travel fee.

Which brands do you work on?

All the major ones: Samsung, LG, Bosch, Whirlpool, Maytag, Frigidaire, GE, KitchenAid, Electrolux and Kenmore, from older models to current smart appliances.

Can you service a gas range or gas dryer in Aylmer?

We confirm gas appliance service for Gatineau addresses at the time of booking, so mention the appliance and fuel in your request. The gas diagnostic is $129 + tax.

How long is the repair warranty?

Three months on parts and labour for the repair we complete. Ask for the written warranty terms.

16Ready when you are

Book your Aylmer appliance repair.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.