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Gatineau · Hull · Aylmer · bilingual service

Washer repair in Gatineau

Washer won’t drain, won’t spin or walks across the floor? We repair front-load, top-load and stackable washers from Aylmer and Hull to Buckingham and Masson-Angers, in English or French.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.

Online requests are confirmed by call or text.

Illustration: a white front-load washer connected to its wall supply valves, with a cut-away base panel. Six checkpoints are marked: control board, door lock, door boot seal, water inlet valves, drain pump, and drum bearing. 010603040205 CONTROL BOARDDRUM BEARINGDOOR BOOTINLET VALVESDOOR LOCKDRAIN PUMP Display, sensorsSpider, shocksSeal, mouldHot + cold fillLatch, switchFilter, hose

GatineauQCOttawaON

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaGatineau
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

B&M Canada Appliances repairs washing machines across Gatineau and the Outaouais, from Vieux-Hull and Aylmer to Buckingham and Masson-Angers. We fix drain, spin, leak, noise and start-up faults on Samsung, LG, Whirlpool, Maytag and other brands. Service is bilingual, there is no travel charge in Gatineau, Hull or Aylmer, and the $89 + tax residential diagnostic counts toward any repair you sign off on.

01What is it doing?

Common washer problems

Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.

02Why B&M

Why choose B&M for washer repair in Gatineau

A washer breakdown in Gatineau is handled from close by: our parts and appliance warehouse is on the Quebec side, while our office is on the Ottawa side of the river. The warranty and the price are the same in Hull or Aylmer as in Nepean.

  • En français ou en anglais: whichever language you prefer, from the first call to the written quote.
  • Front-load and top-load know-how: drum bearings, drive belts, control boards and UE/LE codes.
  • A known price up front: the residential diagnostic is $89 + tax ($129 + tax for commercial laundry), followed by a written quote.
  • Same-day when there is room in the schedule, with requests taken online around the clock.
  • Since 1995, with a 3-month warranty on parts and labour for every repair.

03Problems we fix

Washer problems we fix in Gatineau

Won’t drain or holds water

A drain pump blocked by a sock or a coin, a failed pump motor or a clogged drain hose. It is usually one of the simpler washer repairs. En français : laveuse qui ne vidange pas.

Won’t spin (UE or LE error)

On a Samsung, UE usually flags a load the machine can’t balance; on an LG, LE points to the motor or its rotor-position (hall) sensor. On belt-drive and older top-load machines, a broken drive belt or a worn motor coupler is more likely. We check the load-sensing and motor circuits on Samsung, LG and Whirlpool machines before any part is replaced. See washer not spinning in Gatineau.

Leaking under the washer

A torn door boot on a front-loader, the inlet hose, the tub seal or the drain hose connection. We pull the unit out to find the source, and most leaks are repairable. See washer leaking in Gatineau.

Loud during the spin

Drum bearing failure is common on front-loaders around six to eight years old. We assess whether the repair is worth it against the price of a new machine and tell you honestly.

Won’t start, blank panel

A failed control board, a blown thermal fuse, the door latch switch or a power supply problem. We check the door lock or lid switch circuit first, because it is often the culprit.

Smells like mildew

Residue building up in the front-load door gasket. Cleaning the gasket and running a hot maintenance cycle usually clears it, and a five-minute weekly habit (wipe the gasket fold, leave the door ajar) keeps it from coming back.

04Brands

Washer brands we repair in Gatineau

Samsung · LG · Whirlpool · Maytag · GE · Frigidaire · KitchenAid · Bosch · Electrolux · Kenmore · Speed Queen · Miele · Inglis · Amana.

Front-load, top-load (high-efficiency and traditional agitator), stackable and compact units are all covered. Brand pages for the Gatineau side: Samsung, LG and Whirlpool. For the differences between machine types, see front-load washer repair and top-load washer repair.

05Visit and pricing

How a Gatineau washer repair visit works

Send the request online whenever the problem shows up, or phone us. It turns into an appointment when we confirm a roughly three-hour window with you by call or text. On site, the technician runs the washer, finds the fault and writes up the price; nothing is replaced until you agree, and the diagnostic fee counts toward that repair. Afterwards you get a written diagnostic report, and the work is covered for 3 months, parts and labour.

Most washer repairs typically land between about $150 and $400 for parts and labour; a bearing or transmission runs higher, and you get the number before you decide. A front-load door boot typically sits in the $200 to $400 range including labour. These are a guide, not a quote; see washer repair cost in Gatineau or, en français, prix de réparation de laveuse.

Please give 48 hours’ notice to cancel or reschedule; a late cancellation may be charged up to $85.

06Urgent leaks

When a washer problem can’t wait

A washer that is actively leaking, or stopped mid-cycle with water inside, is urgent. Close the hot and cold supply valves behind the machine and soak up the water before it reaches the floor below. Our technicians work 7 AM to 9 PM. If it truly can’t wait for morning, an overnight visit (9 PM to 7 AM) may be possible when the schedule has room; it carries a $100 flat after-hours fee in addition to the diagnostic. See emergency appliance repair or, en français, réparation d’urgence à Gatineau.

07Service area

Washer repair across Gatineau and the Outaouais

We cover central Gatineau, the Plateau, Vieux-Hull, Pointe-Gatineau and Limbour, plus Hull, Aylmer, Buckingham, Masson-Angers, Chelsea, Cantley, Val-des-Monts, Wakefield, La Pêche and L’Ange-Gardien. Visits in Gatineau, Hull and Aylmer cost the same as in Ottawa; more distant spots such as Wakefield or La Pêche may carry a travel charge.

08Other words

Washer, washing machine, laundry machine or laveuse

Whether you search for washer repair, washing machine repair, laundry machine repair, a “washer fixer” or a “washing machine technician”, or type réparation de laveuse in French, it is one service on our side: a bilingual technician, one published diagnostic fee and one 3-month warranty, from Vieux-Hull to Masson-Angers. En français : réparation de laveuse à Gatineau and laveuse qui fuit.

Need a new washer installed instead? See appliance installation in Gatineau or the washer and dryer installation guide.

09Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

10Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

12By area

Washer repair near you

Local pages for the neighbourhoods we serve most, with what is specific to each.

13Coverage

Washer repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

14Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Why does my washer wash but not spin?

The control skips the spin when the water hasn’t drained, when the door or lid isn’t reporting locked, or when the load is unbalanced. A blocked pump filter is the most common cause, and a lid switch or door lock the next.

How much does washer repair cost in Gatineau?

You pay a $89 + tax residential diagnostic ($129 + tax for commercial machines), credited to the repair if you proceed. Most repairs typically land between $150 and $400 for parts and labour; a bearing or transmission runs higher, and we tell you before you decide.

My front-loader leaks from the door. Is that expensive?

Usually not. It is the rubber door boot, dirt on the seal, or too much detergent. A door boot replacement typically sits in the $200 to $400 range including labour.

My washer is more than eight years old. Repair or replace?

We give you an honest recommendation on site. If the repair is more than half the cost of a new machine on a washer older than ten years, we suggest replacing it.

Do you come to Hull and Aylmer the same day?

When the schedule allows, yes. Send the request as early as you can and we confirm the time by call or text.

Does washer repair cost more on the Gatineau side?

No. Gatineau, Hull and Aylmer are all within 30 km of downtown Ottawa, so a washer visit there costs exactly what an Ottawa one does.

15Ready when you are

Book your Gatineau washer repair.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.