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Gas · electric · smoothtop · induction

Cooktop repair in Ottawa

Gas, electric coil, smoothtop ceramic-glass and induction cooktops repaired across Ottawa and Gatineau, whether built into your counter or on top of a range.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential, electric. Gas appliances: $129 + tax.

Online requests are confirmed by call or text.

Illustration: a glass-ceramic cooktop set into a countertop, with an x-ray view of its underside through the base cabinet. Six checkpoints are marked: control board, heating zones, temperature limiter, power board, cooling fan, and terminal block and wiring. 030104020506 TEMP LIMITERCONTROL BOARDPOWER BOARDHEATING ZONESCOOLING FANTERMINAL BLOCK Sensors, NTCTouch keysInverter, relaysElement or coilElectronics airWiring, breaker

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

A cooktop that won’t light or heat usually has one failed part. On gas it is an igniter, spark module, burner or valve; on electric coil, an element or infinite switch; on a smoothtop, a radiant element, limiter or switch; on induction, a power board, coil or fan. We handle cooktop repair on all four across Ottawa and Gatineau. Electric and induction cooktops have an $89 + tax diagnostic; gas cooktops are $129 + tax, with TSSA-certified technicians in Ottawa.

01What is it doing?

Common cooktop problems

Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.

02Four cooktop types

What we fix on each kind of cooktop

Gas cooktops

Burners that won’t ignite, clicking with no flame, weak or yellow flames, a gas smell, burners that won’t simmer, and failed ignition switches. Details on gas cooktop repair.

Electric coil cooktops

A burner that won’t heat or glows too bright at every setting, a failed infinite switch, a loose or scorched receptacle, and a burned-out terminal block.

Smoothtop ceramic-glass cooktops

Cracked glass, a radiant burner that won’t heat, a hot-surface light stuck on, a control lockout or error, and cooling-fan failure on some built-ins. Details on glass top stove repair.

Induction cooktops

Error codes (such as E0 to E9, depending on the brand), no pan detected, a fan that runs constantly, power-board failure and an unresponsive touch panel. Details on induction stove repair.

03Diagnosis

How a cooktop gets tested

On gas cooktops our TSSA-certified technicians check the manifold, igniters, spark module and burner valves, and leak-test any connection they open. On induction we test the IGBT power board, the coils, the cooling fan and the control board. On smoothtops we test each surface element, its limiter, the infinite switch and any bridge element. On coil tops, the element, receptacle, switch and terminal block. On a built-in cooktop, the technician works from the cabinet below or lifts the unit out of the counter.

In Ontario, gas appliance work must be done by a TSSA-certified gas technician, so don’t let anyone uncertified work on a gas cooktop. In Gatineau, gas visits are confirmed when you book.

If you smell gas, leave the home and call Enbridge Gas’s emergency line from outside (in Gatineau, Gazifère or 911) before booking a repair.

04Cooktop or range?

A cooktop, a range or a wall oven?

A cooktop sits in the counter on its own, often over a drawer or with a separate wall oven elsewhere. A range combines burners and an oven in one appliance. The parts on top are largely the same, but access and wiring differ. For a full range, see range repair or gas range repair; for the oven, wall oven repair; and for every type of cooking appliance, our main stove and oven repair page.

05Brands

Cooktop brands we service

Whirlpool, KitchenAid, Bosch, Miele, GE, Samsung, LG, Maytag, Electrolux, Frigidaire, Jenn-Air, Viking, Wolf, Thermador, Fisher & Paykel, Blomberg, Kenmore and Amana. Parts for premium brands sometimes have to be ordered; we tell you the timeline on arrival.

06Repair or replace

Is a cooktop worth repairing? The honest answer

Gas cooktop igniter and switch repairs almost always make sense: the parts are inexpensive and fail predictably. Induction power-board failures on premium brands such as Wolf and Miele are usually worth fixing, because those cooktops cost far more to replace than to repair. The borderline case is smoothtop glass on a unit older than seven or eight years, where the glass alone can cost more than the cooktop is worth.

We tell you straight which side of the line your problem is on, with the part price, before you decide. Our repair or replace guide covers cooking appliances by age and fault.

07Cost and booking

Cooktop repair cost and how a visit works

The diagnostic for electric and induction cooktops is $89 + tax; gas cooktops and commercial units are $129 + tax. If you decline the quote, the diagnostic is all you owe. What pushes the price of a cooktop repair up or down is explained on stove and cooktop repair cost.

  1. Request a visit online or by phone and tell us the cooktop type and brand.
  2. We confirm an arrival window of about three hours by call or text; same-day is possible when the schedule allows.
  3. The technician diagnoses the fault and gives you a written quote before any work.
  4. Many repairs are finished the same visit; when a part has to be ordered, we tell you the timeline.
  5. The repair carries a 3-month warranty on parts and labour.

08Where we work

Cooktop service in Ottawa, Gatineau and the suburbs

We repair cooktops in Ottawa, Gatineau, Barrhaven, Kanata, Nepean, Orléans, Stittsville, Manotick, Gloucester (Beacon Hill, Blackburn, Convent Glen), Hull and Aylmer. If venting is part of the problem, see range hood repair; we repair ducted and ductless hoods.

09Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

10Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

12Coverage

Cooktop repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

13Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
My gas cooktop clicks but won’t light. Is that dangerous?

The spark itself is harmless, but a burner that clicks with the knob open and won’t catch may be releasing unburned gas, so turn the knob off, let the room air out and don’t keep retrying or force the burner. If you smell gas, leave the home and call Enbridge Gas (Gazifère in Gatineau) or 911 from outside. Likely causes are a dirty or wet igniter, a failed spark module or a stuck valve.

My smoothtop has a crack. Can it be repaired?

Cracked glass-ceramic tops can’t be patched, only replaced. We can source replacement glass for most brands; its cost depends on the brand and the size of the top, and the replacement is quoted in writing before any work starts.

My induction cooktop says no pan detected, but I’m using a steel pan.

Not every steel pan is induction-compatible (a magnet should stick firmly to the base), or a coil or sensor may have failed. We test with a known-good pan first to confirm.

Do you repair Wolf, Thermador and Miele cooktops?

Yes, we service premium brands. Their parts sometimes have to be ordered, and we tell you the timeline on arrival.

What does TSSA gas certification mean?

The Technical Standards and Safety Authority certifies gas technicians in Ontario, and certification is required for natural-gas and propane appliance work. Our Ottawa gas repairs are done by TSSA-certified technicians.

Can I count on same-day cooktop repair?

We aim for it when the schedule allows; it depends on technician availability and whether the part is on hand. Send your request early in the day for the best chance, or see same-day appliance repair.

My cooktop display is flashing or showing an error code. What does it mean?

Cooktop codes are model-specific, and a code is not a diagnosis: it tells the technician where to start testing, not which part has failed. Note the exact code, whether it flashes or stays lit, whether it shows on one zone or across the whole panel, and the model number when you send your request. A padlock symbol usually means the control lock is on; glass top stove repair covers a lock that won’t clear and touch panels that stop responding.

My electric cooktop keeps tripping the breaker. Is it safe to use?

No. Stop using it and leave that breaker off until it has been checked: a shorted element, a burned terminal block or damaged wiring can all trip the circuit, and resetting it again and again can turn a small fault into a bigger one. The cooktop runs on 240 volts, so leave the panels closed; the technician tests the elements, switches or power board and the supply connection, and tells you if the cause is in the house circuit rather than the cooktop.

14Ready when you are

Book your cooktop repair.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.