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Gatineau · Outaouais · English or French

Appliance repair in Gatineau

Bilingual repair for fridges, washers, dryers, dishwashers, ovens, stoves and range hoods in Hull, Aylmer, Buckingham, Masson-Angers and across the Outaouais, by the same team that serves Ottawa.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.

Online requests are confirmed by call or text.

Carte stylisée de Gatineau : les secteurs Aylmer, Hull, Gatineau, Masson-Angers et Buckingham au nord de la rivière des Outaouais, reliés au centre-ville d'Ottawa de l'autre côté de la rivière. RIVIÈRE DES OUTAOUAIS RIV. GATINEAU RIV. DU LIÈVRE Centre-ville OTTAWA ON Aylmer Gatineau Masson-Angers Buckingham Hull GATINEAU QUÉBEC · 5 SECTEURS

GatineauQCOttawaON

  • Service areaGatineau
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

For appliance repair in Gatineau, B&M Canada Appliances covers Hull, Aylmer, the Gatineau sector, Buckingham and Masson-Angers, plus Chelsea, Cantley and Val-des-Monts. Our parts and appliance warehouse is in Gatineau, service is in English or French, and pricing matches the Ottawa side: the $89 + tax residential diagnostic is applied toward the repair you approve, and nothing is repaired before you accept a written quote.

01Services

Repairs in Gatineau

Choose the appliance to see common faults, safe checks and the diagnostic fee.

02Local service

Gatineau appliance repair in English or French

Gatineau is part of our regular service area, not an add-on. The same technicians, warranty and pricing apply in Gatineau as in Ottawa, and we keep our parts and appliance warehouse on the Quebec side. Hull, Aylmer and central Gatineau are within 30 km of downtown Ottawa, so no travel charge applies; in Buckingham, Masson-Angers and the outlying municipalities, travel charges may apply beyond that distance.

You can book, talk with the technician and receive your written quote and diagnostic report in French or English. In business since 1995, we work in houses, condos, apartments and rental units; for a rental, tell us who will be present during the visit. Prefer French? Voir la page en français.

03What we repair

Every major appliance, repaired across Gatineau

Fridge repair in Gatineau

Temperature swings, a weak freezer, water on the floor, unusual noises and ice-maker problems. Often a single part has failed: an evaporator or condenser fan, a defrost heater or sensor, a start relay or the control board. Refrigerant and compressor work is diagnosed separately ($159 + tax), and we quote that labour by phone. See Gatineau fridge repair, fridge not cooling in Gatineau, and our Samsung, LG and Whirlpool fridge pages. Upright and chest freezers are covered too: see freezer repair or, in French, réparation de congélateur à Gatineau. An ice maker that stops producing or a dispenser that only trickles is often a clogged water filter, a frozen fill tube or a failing inlet valve, and scale from hard water makes all three more likely.

Washer repair in Gatineau

Not draining, not spinning, shaking, stopping mid-cycle, leaking or showing an error code. A drain pump clogged with lint and coins, a door lock that no longer reports locked, a split door boot or tired shock absorbers are the usual causes. See Gatineau washer repair, washer leaking and washer not spinning in Gatineau.

Dryer repair in Gatineau

Dryers that run cold, need two cycles, won’t tumble, squeal or smell hot, on electric and gas models. On an electric dryer we test the element, the thermal fuse and the thermostats; on a gas dryer, the igniter, the flame sensor and the valve coils. A lint-packed vent run is behind many slow-drying calls and is a fire risk, so we check airflow too. See Gatineau dryer repair and dryer not heating in Gatineau.

Dishwasher repair in Gatineau

Standing water, dishes that come out dirty, leaks, a sour smell, a latch that won’t catch, or an error code on the display. Typical finds are a filter full of debris, a kinked or blocked drain hose or air gap, a failed drain pump, a worn door gasket or a cracked sump; on Bosch models, E15 (water in the base) and E24 (drain problem) are common codes. See Gatineau dishwasher repair, dishwasher not draining in Gatineau, and Bosch and Miele dishwasher repair.

Stove and oven repair in Gatineau

An oven that won’t reach temperature or bakes unevenly, burners and elements that stay cold, ignition failures and control problems, on electric, gas and induction ranges and on wall, built-in and convection ovens. Common replacement parts are bake and broil elements, temperature sensors, gas igniters, infinite switches, induction boards and stuck self-clean door locks. See Gatineau stove repair, Gatineau oven repair and oven not heating in Gatineau.

Range hoods, cooktops and microwaves

Hood fans, lights and ventilation (Gatineau range hood repair), induction, ceramic and gas cooktops (cooktop repair), and built-in or over-the-range microwaves that are dead, run without heating or ignore the keypad (microwave repair). Repair costs for Gatineau are set out in our fridge, washer and dryer cost guides.

Brands we service in the Outaouais

Whirlpool, Samsung, LG, Frigidaire, GE, Maytag, KitchenAid, Bosch and Electrolux, along with most other major and premium brands. Parts availability can vary by model, so during the diagnosis we confirm the best repair path for your unit. For built-in appliances, mention it when booking so we can plan access and tools. Still covered by the manufacturer’s warranty? Ask the manufacturer before booking, since the repair may fall under it.

04Local homes

What we see in Gatineau homes

Housing changes the repair. In Vieux-Hull’s older houses and plexes, laundry is often squeezed into a basement corner or a narrow closet, and a tight dryer-vent run (or, in some buildings, older wiring) is worth having checked whenever a dryer runs hot or slow. Where the laundry room is upstairs, as in some newer two-storey homes on the Plateau and in Aylmer, a leak from the washer can soak through to the room underneath, so a drip deserves quick attention. In condos near downtown Hull, stacked washer-dryers and compact dishwashers are common; tell us about elevator bookings and parking when you send your request.

Many rural homes in Cantley, Val-des-Monts and Chelsea run on private wells. Well water is often hard or high in minerals, which scales up the inlet valves on washers and dishwashers and clogs fridge water filters sooner, so tell us you’re on a well when you book an ice-maker, dishwasher or washer repair.

05Quick checks

Quick checks before you book in Gatineau

These checks help confirm the symptom. If the problem continues, a professional diagnosis is the safest way to avoid replacing parts you don’t need.

  • Fridge not cooling: check the temperature setting and make sure food isn’t blocking the vents.
  • Washer not draining: make sure the drain hose isn’t kinked and, on a front-loader, that the pump filter isn’t blocked.
  • Dryer without heat: clean the lint screen and check that the vent isn’t crushed or blocked; poor airflow cuts heat and stretches drying times.
  • Dishwasher with standing water: clean the filter and look for debris in the sump. If the water returns, the pump or an internal blockage may be the cause.
  • Dishwasher leaking: with an active leak, stop the cycle and book a diagnosis; seals, hoses, valves and internal parts can all be the source.
  • Oven heating unevenly: temperature swings often point to a sensor or element, which testing confirms.
  • Error code: write the code down exactly (for example F21, 4E or E1) and photograph the model label.

06Gas and after hours

Gas, night-time and business requests in Gatineau

Gas dryers, ranges, ovens and cooktops in Gatineau are confirmed when you book, so mention the fuel type in your request; gas appliances have a $129 + tax diagnostic. If you ever smell gas, leave the home right away and call Gazifère (or 911) from outside before booking any repair.

Online requests are accepted at any time. We work 7 AM to 9 PM; a visit between 9 PM and 7 AM carries a $100 flat after-hours fee. See réparation d’électroménagers d’urgence à Gatineau. Restaurants and businesses can see commercial appliance repair in Gatineau.

07How it works

From request to repair in Gatineau

  1. Send a request online or call, with the appliance, brand, model and symptom. A request isn’t an appointment until we call or text to confirm a time window of about three hours.
  2. On site, the technician finds the fault and explains it in plain language.
  3. You get a written quote and decide. If you go ahead, the diagnostic is applied toward the repair; if you don’t, you pay only the diagnostic.
  4. We complete the repair, or return with an ordered part, and you receive a written diagnostic report. Repairs carry a 3-month warranty on parts and labour.

We can come the same day when the schedule allows. When replacing makes more sense, we say so; for the new unit, see appliance installation in Gatineau.

08Outaouais

Gatineau sectors and Outaouais communities we serve

Inside the city: Hull and Vieux-Hull, the Plateau, Aylmer, the Gatineau sector (Pointe-Gatineau, Limbour, Touraine), Buckingham and Masson-Angers. Around it: Chelsea, Cantley, Val-des-Monts, Wakefield and La Pêche, and east along the river to the Petite-Nation. If you’re just outside these areas, send a request anyway and we’ll confirm availability.

Travel charges may apply more than 30 km from downtown Ottawa, and farther towns such as Papineauville and Montebello show their own diagnostic rate on their pages; ask about the cost when you book. Across the river, see appliance repair in Ottawa; every area we serve is on our service areas page.

09Repair or replace

Is your appliance worth repairing?

Our technician gives you the numbers, not a sales pitch. As a rule of thumb, a repair makes sense when the appliance is in good overall condition, the failure is a single part and the price is well under half the cost of a comparable new unit. Pumps, fans, sensors, elements, door locks and gaskets usually pass that test; a failed compressor on an inexpensive older fridge, or a bearing job on an old front-loader, often doesn’t. If you decide not to go ahead, you pay only the diagnostic. For detail by appliance, see our repair or replace guide and how long appliances last.

10Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

11Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

12For property managers, landlords & restaurants

Commercial & multi-unit service

  • Reach-ins
  • Walk-ins
  • Commercial dishwashers
  • Suites in multi-unit buildings

$129 + taxCommercial diagnostic

Commercial service

15Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Are your technicians bilingual?

Yes. You can book, be served and receive your quote and report in French or English throughout the Outaouais. Voir en français.

Are there extra fees for crossing into Quebec?

No. Gatineau, Hull and Aylmer are part of our standard service area at standard pricing. Buckingham, Masson-Angers and outlying towns may include a travel charge if they are more than 30 km from downtown Ottawa.

How much is the service call in Gatineau?

For a household appliance, $89 + tax, applied toward the repair you approve. Gas appliances and commercial equipment are $129 + tax.

Can you help if my appliance stops mid-cycle?

Yes. Mid-cycle stops are commonly caused by draining problems, sensors, door locks or the control, and the diagnosis confirms which.

Is it worth repairing an older appliance?

Often, if it is in good overall condition and the failure is targeted. After the diagnosis we give you honest repair-or-replace advice.

Do you handle emergencies in Gatineau at night?

Requests are accepted at any time. Visits between 9 PM and 7 AM add a $100 flat after-hours fee to regular rates; see urgence Gatineau (en français).

16Ready when you are

Book your Gatineau appliance repair.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.

Running a business in Ottawa or Gatineau?

B&M Canada Appliances also handles commercial appliance and restaurant equipment service:

Commercial Appliance Repair OttawaHotels, restaurants, retirement homes, property managers. Restaurant Equipment Repair OttawaWalk-ins, prep tables, commercial ovens, dishwashers. Restaurant Equipment Sales & Kitchen InstallationEquipment supply, replacement sourcing, full install support. Walk-In Cooler Repair Ottawa Commercial Fridge Repair Ottawa Commercial Freezer Repair Ottawa Commercial Dishwasher Repair Ottawa Commercial Oven Repair Ottawa Commercial Kitchen Equipment Repair