Commercial Freezer Repair Ottawa — Same-Day Service to Protect Your Stock
B&M Canada Appliances is a TSSA-certified, factory-authorized commercial appliance repair specialist servicing commercial freezers across Ottawa, Gatineau, and the surrounding region — reach-in freezers, chest freezers, prep freezer drawers, display freezers, and ice-cream cabinets. Same-day dispatch since 1995. Written warranty on parts and labour installed.
Heated frames, magnetic seals, sweeps — replaced to spec.
Compressor running constantly
Dirty condenser, door not sealing, controller miscalibration, refrigerant indication.
Loud noise
Fan motor bearings, compressor mounts, condenser shroud, vibration isolation.
Condensate drain blockage
Drain heater, defrost drain line freeze-up, P-trap inspection.
Display / controller errors
Touch panel, alarm board, sensor calibration, communication faults.
Interior lighting
LED retrofits, ballast replacement, low-voltage transformer.
How a commercial freezer service call works
1. Phone-first triage with stock-loss priority
Call (613) 301-0016 — we ask about make/model, symptom, the stock at risk, and whether you can move product to an adjacent unit. Most Ottawa-Gatineau calls booked before 1 PM get a same-day arrival window.
2. Full diagnostic + written quote
Compressor, evaporator and condenser fans, defrost system, controller, door system, drain line. You receive a written quote separating parts cost, labour, and any sub-trade coordination.
3. Same-day fix when parts stocked
30+ years TSSA-certified, factory-authorized service means we know which fan motors, controllers, defrost heaters, and door gaskets our local distributors stock for same-day pickup.
4. Documented service + warranty
Written documentation (insurance, HACCP, chain-account audit friendly). Written warranty on parts and labour installed.
Commercial pricing: Service-call diagnostic $129 + tax. After-hours emergency dispatch (9 PM–7 AM) includes a $100 flat emergency fee on top of regular rates. Sealed-system refrigerant work coordinated with licensed refrigeration trades — quoted separately. Jobs more than 30 km from downtown Ottawa may include km/travel fees, quoted up-front.
Downtown OttawaByWard MarketVanierWestboroNepeanKanataOrleansBarrhavenGloucesterStittsvilleGatineauHullAylmerChelseaRocklandEmbrunCasselmanCarleton Place
Frequently asked questions
Can you respond same-day to a commercial freezer down call?
Most Ottawa-Gatineau calls booked before 1 PM get a same-day arrival window. Stock-loss triage is the first conversation. After-hours emergency dispatch is available 9 PM–7 AM at a $100 flat emergency fee.
Do you handle sealed-system refrigerant work?
Cabinet troubleshooting, controls, evaporator and condenser fan work, defrost system, doors, gaskets, and drain lines are inside our license. Sealed-system work (refrigerant recovery, recharging, brazing closed-circuit lines) is coordinated with licensed refrigeration trades in our network.
What brands do you service?
True, Beverage-Air, Turbo Air, Continental, Hoshizaki, Delfield, Norlake, Master-Bilt, Migali, Atosa, Arctic Air, and most commercial brands sold in Canada.
What does a commercial freezer service call cost?
Commercial diagnostic service call is $129 + tax. Parts and labour are quoted in writing after the diagnostic. After-hours dispatch adds a $100 flat emergency fee.
Can you provide HACCP audit documentation?
Yes — written diagnostic, parts replaced, labour, technician name, time on-site, and warranty terms in audit-friendly format.
What’s the warranty?
Every completed repair carries a written warranty on parts and labour installed. Specifics depend on the part and are confirmed in writing before billable work begins.
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Commercial refrigeration repair and service in Ottawa
B&M Canada Appliances provides commercial refrigeration repair and service for Ottawa restaurants, bars, grocers and food-service businesses — reach-in freezers and coolers, undercounter units, prep tables and display cases. We diagnose and repair the mechanical and electrical components behind most failures: condenser and evaporator fan motors, thermostats and digital controls, defrost timers and heaters, door gaskets and heaters, contactors and relays, and blocked drains or iced-up coils.
For sealed-system and refrigerant work we coordinate with licensed refrigeration partners, so a single call covers the whole repair. The commercial diagnostic is $129 + tax with a written quote on site, and we prioritize commercial calls. Call (613) 301-0016 for same-day commercial refrigeration service in Ottawa.
