Commercial Refrigerator Repair Ottawa — Same-Day Service for Restaurants & Retail
B&M Canada Appliances services commercial refrigeration across Ottawa, Gatineau, and the surrounding region — reach-in fridges, prep tables, merchandisers, beverage centres, and undercounter units. Same-day dispatch since 1995. Written warranty on parts and labour installed.
LED retrofits, ballast replacement, low-voltage transformer.
How a commercial fridge service call works
1. Phone-first triage
Call (613) 301-0016 — we capture make/model, the symptom, and ask about stock-loss priority (which product to triage first, whether you can move stock to an adjacent unit). Most Ottawa-Gatineau calls booked before 1 PM get a same-day arrival window.
2. On-site diagnostic
Full diagnostic on the cabinet — compressor, evaporator and condenser fans, defrost system, door gasket, controller, drain line. Written quote separating parts cost, labour, and any sub-trade coordination (sealed-system refrigerant work).
3. Same-day fix when parts are stocked
30+ years across Ottawa-Gatineau means we know which fan motors, controllers, defrost heaters, door gaskets, and capacitors our local distributors stock for same-day pickup.
4. Documented service + warranty
Written documentation on the work performed (insurance, HACCP, chain-account audit friendly). Written warranty on parts and labour installed.
Commercial pricing: Service-call diagnostic $129 + tax. After-hours emergency dispatch (9 PM–7 AM) includes a $100 flat emergency fee on top of regular rates. Sealed-system refrigerant work (recovery, recharging, brazing closed-circuit lines) coordinated with licensed refrigeration trades — that portion is quoted separately. Jobs more than 30 km from downtown Ottawa may include km/travel fees, quoted up-front.
Downtown OttawaByWard MarketVanierWestboroNepeanKanataOrleansBarrhavenGloucesterStittsvilleGatineauHullAylmerChelseaRocklandEmbrunCasselmanCarleton Place
Frequently asked questions
Can you respond same-day to a commercial fridge down call?
Most Ottawa-Gatineau calls booked before 1 PM get a same-day arrival window. Stock-loss triage is the first conversation we have on the call. After-hours emergency dispatch is available 9 PM–7 AM at a $100 flat emergency fee.
Do you handle sealed-system refrigerant work?
Cabinet troubleshooting, controls, evaporator and condenser fan work, defrost system, doors and gaskets, and drain line work are inside our license. Sealed-system work (refrigerant recovery, recharging, brazing closed-circuit lines, compressor replacement involving the sealed circuit) is coordinated with licensed refrigeration trades in our network. The split is on every quote.
Do you service all the common brands?
Yes — True, Beverage-Air, Turbo Air, Continental, Hoshizaki, Delfield, Norlake, Master-Bilt, Migali, Atosa, Arctic Air, and most other commercial brands sold in Canada.
What does a commercial fridge service call cost?
Commercial diagnostic service call is $129 + tax. Parts and labour are quoted in writing after the diagnostic. After-hours dispatch adds a $100 flat emergency fee.
Can you provide HACCP audit documentation?
Yes — written diagnostic, parts replaced, labour, technician name, time on-site, and warranty terms in a format friendly to HACCP, insurance, landlord-tenant, and corporate chain audits.
What’s the warranty?
Every completed repair carries a written warranty on parts and labour installed. Specifics depend on the part and are confirmed in writing before billable work begins.
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Prep table fridge and display cooler repair in Ottawa
Refrigerated prep tables (sandwich, salad and pizza prep stations) and glass-door display coolers are workhorses in any Ottawa restaurant, cafe or convenience store — and when they stop holding temperature, food safety is on the line. B&M Canada Appliances repairs commercial prep table fridges and display coolers across Ottawa, focusing on the mechanical and electrical side: condenser and evaporator fan motors, thermostats and controls, defrost timers and heaters, door gaskets, hinges and drainage, and dirty or failing condenser coils.
For sealed refrigerant systems we work alongside licensed refrigeration partners, so you get one call for the whole repair. We prioritize commercial calls ($129 + tax diagnostic with a written quote on site) to keep your cold storage compliant and running. Call (613) 301-0016 for prep table fridge or display cooler repair in Ottawa.
