Frigidaire, Gallery, Professional · Ottawa · Gatineau
Frigidaire appliance repair in Ottawa
Repair for Frigidaire, Frigidaire Gallery and Frigidaire Professional refrigerators, freezers, washers, dryers, dishwashers, ranges and wall ovens in homes across Ottawa and Gatineau.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
Frigidaire is a long-familiar name in Canadian kitchens, and Frigidaire appliance repair in Ottawa usually involves fridges that stop cooling because of a defrost failure, ice makers that quit, front-load washers showing E20, dryers without heat and dishwashers that won’t drain. We repair every Frigidaire line across Ottawa and Gatineau, priced in writing first.
01Services
Frigidaire appliances we repair
Choose the appliance to see common faults, safe checks and the diagnostic fee.
02Frigidaire lines
Frigidaire appliance repair: standard, Gallery and Professional
Our technicians service Frigidaire refrigerators, freezers, washers, dryers, dishwashers, ranges and wall ovens on both sides of the river: the standard Frigidaire range, the Gallery line with its touch controls and convection ovens, and Frigidaire Professional, including all-refrigerator and all-freezer columns. Frigidaire belongs to Electrolux, so many models share parts with Electrolux appliances.
See also Frigidaire fridge repair, Frigidaire washer repair and Frigidaire stove repair.
03Common problems
Frigidaire problems we fix and what causes them
- Frigidaire fridge not cooling: defrost thermostat or heater failure.
- Frigidaire ice maker failure: a failed inlet valve or ice maker module.
- Frigidaire washer E20 error code: a drain pump issue.
- Frigidaire dryer not heating: the thermal limiter or the heating element.
- Frigidaire dishwasher not draining: a drain pump fault or a stuck check valve.
04Fridges and ice
Frigidaire refrigerator and ice maker repair
When the defrost thermostat or heater fails, frost builds on the evaporator behind the freezer panel until air no longer reaches the fresh-food side, so the freezer stays cold while the fridge warms. The failed part is confirmed and the evaporator fan checked; our fridge not cooling guide covers other causes.
If ice production stops, make sure the ice maker is switched on and the water filter is not overdue; after that, a dead inlet valve or ice maker module is the usual repair.
05Laundry and dishwashers
Frigidaire washer, dryer and dishwasher repair
Frigidaire front-loaders use E2x codes such as E20 for drain problems, typically a coin or sock in the pump, a kinked hose or a failed pump. The dryer’s thermal limiter cuts heat when a lint-packed vent makes it overheat, so the vent is worth checking. Gas dryers and ranges in Ontario go to our TSSA-certified technicians. Smell gas? Leave the home and call Enbridge Gas (Gazifère in Gatineau) or 911 from outside.
The model tag is on the upper left wall inside a Frigidaire fridge, behind the storage drawer of a range, inside the door opening of a dryer and on the edge of a dishwasher’s inner door.
06Service area
Frigidaire repair visits in Ottawa and Gatineau
We cover Gatineau, Orléans, Gloucester, South Keys, downtown, Nepean, Barrhaven and Kanata, among other areas.
07Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Applied toward the approved repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
08Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
10Coverage
Both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Why is my Frigidaire fridge warm while the freezer is cold?
Usually a defrost fault: frost has blocked the evaporator, so cold air no longer reaches the fridge. The failed defrost thermostat or heater is replaced and the frost cleared.
What does E20 mean on a Frigidaire washer?
It points to a drain problem. If the code returns after you check the hose for kinks, the drain pump and drain path are tested and the failed part replaced.
Do you repair Frigidaire Gallery and Professional models?
Yes, along with standard Frigidaire models, including Gallery touch-control ranges and Professional refrigerator and freezer columns.
12Ready when you are
Book your Frigidaire appliance repair.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.