Not cooling
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Frigidaire and Gallery fridges · Ottawa
Frigidaire refrigerator repair in Ottawa
We repair Frigidaire and Frigidaire Gallery refrigerators across Ottawa and Gatineau: top-freezer, bottom-freezer, side-by-side and French-door models, in your home.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential. Sealed-system diagnostic (refrigerant, compressor): $159 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
A Frigidaire fridge that is warm while the freezer stays cold usually has a defrost or damper problem: frost has blocked the evaporator, or the air damper is stuck. Other common faults are ice-maker and water-line problems and failing fan motors. For Frigidaire refrigerator repair anywhere in Ottawa or Gatineau, a technician diagnoses the fridge in your kitchen, on the same day when the schedule allows, and you get a written price before any work.
01What is it doing?
Common Frigidaire refrigerator problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Leaking water
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Noisy or clicking
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Ice maker not working
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Frost or ice build-up
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Freezing food
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02Typical faults
Common Frigidaire refrigerator problems we fix
- Not cooling, or a warm fridge with a cold freezer: a classic defrost or damper issue.
- Defrost system failures: frost build-up, a failed defrost heater or defrost thermostat.
- Water and ice-maker problems: no ice, a leaking water line or a frozen fill tube.
- Fan motors: noisy or failed evaporator and condenser fans.
See fridge not cooling and freezer frost build-up for what you can check first.
03Ice and water
Frigidaire ice maker and water dispenser faults
When a Frigidaire stops making ice, the first suspects are a frozen fill tube, a failing water inlet valve and an old filter. PureSource filters should be changed about every six months; a clogged one slows the flow enough to look like a failed valve. Water on the floor usually means the supply line or inlet valve; water under the crispers points to a blocked defrost drain. See ice maker not working.
04Model number
Help us prepare for your Frigidaire repair
Look for the model number on the sticker inside the fridge section, normally on one of the side walls. Give us that, the fridge style and what you see (warm fridge, frost, no ice, water or noise), and the technician can prepare for the likely repair.
05Fees and warranty
What Frigidaire fridge repair costs, and the warranty
The $89 + tax residential diagnostic pays for the inspection and a written quote, and no repair starts until you approve it. Refrigerant or compressor faults are different: they need a $159 + tax sealed-system diagnostic, and we price that labour by phone. Each repair is covered for 3 months, parts and labour. Overnight visits (9 PM–7 AM) add $100 flat. We have repaired appliances in Ottawa and Gatineau since 1995.
06Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee
Residential diagnostic
Visit and diagnosis; written quote before any repair
$89+ tax
Sealed-system diagnostic
Refrigerant, compressor
$159+ tax
Commercial refrigeration
Reach-ins, walk-ins
$129+ tax
After-hours visit
Between 9 PM – 7 AM
+$100flat
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
07Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
09By area
Refrigerator repair near you
Local pages for the neighbourhoods we serve most, with what is specific to each.
10Coverage
Refrigerator repair on both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Do you repair Frigidaire refrigerators in Ottawa?
Yes: every Frigidaire refrigerator model, anywhere in Ottawa or Gatineau, with the repair quote written up on site.
How much does a Frigidaire refrigerator repair cost?
You pay $89 + tax for the diagnostic. The repair price is given in writing first and comes with a 3-month parts-and-labour warranty.
Can you come same-day?
When the day’s schedule has room, yes. After you request a visit, we phone or text with a confirmed time window of roughly three hours.
12Ready when you are
Book your Frigidaire fridge repair.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.