Fridge Freezing Your Food? Same-Day Refrigerator Repair in Ottawa & Gatineau
When fresh food freezes in the refrigerator compartment, it is usually a faulty thermostat or temperature sensor, a stuck air damper, or a too-low setting — a precise, fixable fault. B&M provides same-day refrigerator repair across Ottawa & Gatineau, TSSA-certified and factory-authorized since 1995.
Book online or call (613) 301-0016 — same-day service when available.
Common causes of a fridge that is freezing food
- Faulty temperature sensor or thermostat. A drifting sensor reads the fridge as too warm and overcools it, freezing your food.
- Stuck or broken air damper. The damper controlling cold air from the freezer sticks open and floods the fridge with cold air.
- Setting too low or food near vents. A too-cold setting, or items placed right in front of the cold-air vents, causes freezing.
- Failed control board. A faulty main board can run the cooling system longer than needed.
- Worn door gasket. A poor seal makes the fridge run harder, which can overcool the coldest areas.
How B&M fixes it
We measure the actual fridge temperature, test the thermostat, sensor, and damper, and adjust or replace the faulty part so it holds a safe fridge temperature without freezing food. Sensors, thermostats, and dampers are stocked on the van for same-day repairs.
What refrigerator repair costs in Ottawa & Gatineau
Our diagnostic service call is $89 + tax ($129 commercial), and it goes toward the repair if you proceed. Most repairs are completed same-day with parts stocked on the van, and every repair is backed by our written warranty on parts and labour. B&M is TSSA-certified and factory-authorized, serving Ottawa & Gatineau since 1995.
Related services
Refrigerator Repair · Ottawa Appliance Repair · Gatineau Appliance Repair · 24/7 Emergency Repair · Book Online
Other refrigerator problems we fix in Ottawa & Gatineau
Frequently asked questions
Why is my fridge freezing food on the top or back shelf?
Usually a faulty thermostat or sensor, or a stuck air damper, so the fridge overcools. Moving food off the vents helps, but the part usually needs repair.
Can you fix a fridge that freezes food?
Yes — it is typically a sensor, thermostat, or damper, all common same-day repairs. We confirm the price before any work.
Will I lose my food?
No need — once we correct the temperature control, the fridge keeps food cold without freezing it.
