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Speed Queen laundry · Ottawa · Gatineau

Speed Queen appliance repair in Ottawa

Repair for Speed Queen top-load and front-load washers and electric and gas dryers in Ottawa and Gatineau, from transmissions and tub seals to belts and heating circuits.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.

Online requests are confirmed by call or text.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL

OttawaONGatineauQC

  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

Speed Queen washers and dryers are built to commercial-grade standards and designed for a long service life, so a repair usually makes sense. Our Speed Queen appliance repair covers top-load and front-load washers and electric and gas dryers across Ottawa and Gatineau. The usual faults are a washer that won’t agitate, a leak from the tub seal or pump, a dryer with no heat and a worn drum belt.

01Built to last

Speed Queen washers and dryers we repair in Ottawa

Speed Queen is made by Alliance Laundry Systems in Ripon, Wisconsin, the same company that builds machines for laundromats. The home models borrow that design: heavy steel parts, simple controls and mechanical drives. We service the classic TC5 top-loader with its mechanical transmission, the electronic TR top-loaders, FF front-loaders, and the matching electric and gas dryers.

02Common problems

Common Speed Queen problems we fix

  • Speed Queen washer not agitating: the transmission or the agitator coupling. If the motor runs but the agitator stays still, the drive belt is the first check; a motor that only hums needs testing before any part is changed.
  • Speed Queen washer leaking: the tub seal or the pump gasket, sometimes a loose hose clamp under the tub.
  • Speed Queen dryer not heating: a blown thermal fuse or a failed heating element on electric models; on gas dryers, the igniter or the gas valve coils.
  • Speed Queen drum belt failure: the drum stops turning while the motor runs, and the belt is replaced along with any worn idler.

03Gas dryers

Gas Speed Queen dryers

In Ontario, gas Speed Queen dryers are repaired by our TSSA-certified technicians, and the gas diagnostic is $129 + tax; in Gatineau, gas service is confirmed when you book. If you smell gas near the dryer, leave the home and call Enbridge Gas (Gazifère on the Quebec side) or 911 from outside before booking a repair.

04Booking

Booking a Speed Queen repair

Tell us the model number (on most top-loaders the label is under the lid or on the back of the console; on dryers, inside the door frame) and what the machine is doing. The technician diagnoses it on site and gives you a written quote before any work begins; you decide whether to go ahead. For other brands, see our washer repair in Ottawa and dryer repair in Ottawa pages.

05Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

06Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

08Coverage

Both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

09Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Is a Speed Queen worth repairing?

Usually. The machines are built for heavy use, so a transmission, seal, belt or heating repair normally costs far less than a new washer or dryer of the same quality.

Why does my Speed Queen washer fill but not agitate?

The most common causes are a slipping or broken drive belt, a worn agitator coupling or a transmission fault. The technician checks them in that order.

How much does a Speed Queen service call cost?

The residential diagnostic is $89 + tax ($129 + tax for gas dryers), and the repair is quoted in writing before any work starts.

10Ready when you are

Book your Speed Queen repair.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.