Bilingual service — English and French
Service in English or French, on both sides of the river.
Ottawa · Gatineau · bilingual service
Expert appliance repair across Ottawa and Gatineau.
Fridges, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops and range hoods. Same-day visits when the schedule allows.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
OttawaONGatineauQC
- Service areaOttawa & Gatineau
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
01Diagnose by appliance
What needs repairing?
Pick the appliance to see common faults. Tap a fault to start a booking with it already filled in.
Refrigerator
Diagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairRefrigerator repairDiagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairFreezer repairDiagnostic $89 + tax residential, applied toward the approved repair when you go ahead.
Book this repairWasher repairDiagnostic $89 + tax residential (electric). Gas dryers are diagnosed at $129 + tax.
Book this repairDryer repairDiagnostic $89 + tax residential, applied toward the approved repair when you go ahead.
Book this repairDishwasher repairOven & range
Diagnostic $89 + tax residential (electric). Gas ovens and ranges are diagnosed at $129 + tax.
Book this repairOven & range repairDiagnostic $89 + tax residential (electric). Gas cooktops are diagnosed at $129 + tax.
Book this repairCooktop repairDiagnostic $89 + tax residential, applied toward the approved repair when you go ahead.
Book this repairRange hood repairDiagnostic $89 + tax residential, applied toward the approved repair when you go ahead.
Book this repairMicrowave repairDiagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairIce maker repair02Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee
Residential diagnostic
Applied toward the approved repair
$89+ tax
Gas appliances
Gas ranges, ovens, cooktops and dryers
$129+ tax
Commercial equipment
Restaurants, property managers, landlords
$129+ tax
Sealed-system diagnostic
Refrigerant, compressor
$159+ tax
After-hours visit
Between 9 PM – 7 AM
+$100flat
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
03Why B&M
Things you can check, not slogans.
Plain facts about how we work. No inflated numbers.
A written diagnostic report after the visit
Each job gets a written report, so the quote you approve is tied to a documented fault.
3-month repair warranty
Every repair carries a 3-month warranty. Ask for the written terms with your quote.
Ottawa office and Gatineau warehouse
Office: 1755 Frobisher Lane, Ottawa. Parts and appliance warehouse in Gatineau.
04Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
05Coverage
Both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
06For property managers, landlords & restaurants
Commercial & multi-unit service
- Reach-ins
- Walk-ins
- Commercial dishwashers
- Suites in multi-unit buildings
$129 + taxCommercial diagnostic
Commercial service07Field notes
Guides before you call
How much is the diagnostic visit?
$89 + tax for residential appliances, applied toward the approved repair when you go ahead. Gas appliances and commercial equipment are $129 + tax. Sealed-system diagnostics (refrigerant, compressor) are $159 + tax.
Can you come the same day?
Same-day visits are possible when the schedule allows. Send a request or call; your booking is confirmed once we call or text you with a time window.
Which brands do you repair?
Most major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, KitchenAid, Bosch, Miele and Electrolux, plus premium brands such as Sub-Zero, Viking and Fisher & Paykel. Include the brand and model in your request.
Is the repair under warranty?
Yes. Repairs carry a 3-month warranty. Ask for the written terms with your quote.
Do you offer service in French?
Yes — bilingual service in English and French. Service offert en français. Gatineau, en français
09Ready when you are
Book your diagnostic visit.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.