TSSA-certified gas work
Gas ranges, ovens, cooktops and dryers are serviced under TSSA certification in Ontario.
Ottawa · Gatineau · bilingual service
Expert appliance repair across Ottawa and Gatineau.
Fridges, freezers, washers, dryers, dishwashers, ovens, stoves, cooktops and range hoods. Same-day visits when the schedule allows.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
- Service areaOttawa & Gatineau
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
01Diagnose by appliance
What needs repairing?
Pick the appliance to see common faults. Tap a fault to start a booking with it already filled in.
Refrigerator
Diagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairRefrigerator repair in OttawaDiagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairFreezer repair in OttawaDiagnostic $89 + tax residential. The repair is quoted in writing before any work.
Book this repairWasher repair in OttawaDiagnostic $89 + tax residential (electric). Gas dryers are diagnosed at $129 + tax.
Book this repairDryer repair in OttawaDiagnostic $89 + tax residential. The repair is quoted in writing before any work.
Book this repairDishwasher repair in OttawaOven & range
Diagnostic $89 + tax residential (electric). Gas ovens and ranges are diagnosed at $129 + tax.
Book this repairOven & range repair in OttawaDiagnostic $89 + tax residential (electric). Gas cooktops are diagnosed at $129 + tax.
Book this repairCooktop repair in OttawaDiagnostic $89 + tax residential. The repair is quoted in writing before any work.
Book this repairRange hood repair in OttawaDiagnostic $89 + tax residential. The repair is quoted in writing before any work.
Book this repairMicrowave repair in OttawaDiagnostic $89 + tax residential. Sealed-system work (refrigerant, compressor) is diagnosed at $159 + tax.
Book this repairIce maker repair in Ottawa02Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee
Residential diagnostic
Visit and diagnosis; written quote before any repair
$89+ tax
Gas appliances
Gas ranges, ovens, cooktops and dryers
$129+ tax
Commercial equipment
Restaurants, property managers, landlords
$129+ tax
Sealed-system diagnostic
Refrigerant, compressor
$159+ tax
After-hours visit
Between 9 PM – 7 AM
+$100flat
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
03Why B&M
Things you can check, not slogans.
Plain facts about how we work. No inflated numbers.
In business since 1995
Repairing appliances in Ottawa and Gatineau for more than 30 years.
Factory-authorized repairs
Authorized service for major appliance brands. Ask about yours when you book.
Bilingual service — English and French
Service in English or French, on both sides of the river.
A written diagnostic report after the visit
Each job gets a written report, so the quote you approve is tied to a documented fault.
3-month repair warranty
Every repair carries a 3-month warranty. Ask for the written terms with your quote.
Ottawa office and Gatineau warehouse
Office: 1 Rideau Street, 7th Floor, Ottawa. Parts and appliance warehouse in Gatineau.
04Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
05Coverage
Both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
06For property managers, landlords & restaurants
Commercial & multi-unit service
- Reach-ins
- Walk-ins
- Commercial dishwashers
- Suites in multi-unit buildings
$129 + taxCommercial diagnostic
Commercial service07Field notes
Guides before you call
How much is the diagnostic visit?
$89 + tax for residential appliances; the repair is quoted in writing before any work. Gas appliances and commercial equipment are $129 + tax. Sealed-system diagnostics (refrigerant, compressor) are $159 + tax.
Can you come the same day?
Same-day visits are possible when the schedule allows. Send a request or call; your booking is confirmed once we call or text you with a time window.
Which brands do you repair?
Most major brands, including Samsung, LG, Whirlpool, GE, Frigidaire, Maytag, KitchenAid, Bosch, Miele and Electrolux, plus premium brands such as Sub-Zero, Viking and Fisher & Paykel. Include the brand and model in your request.
Is the repair under warranty?
Yes. Repairs carry a 3-month warranty. Ask for the written terms with your quote.
Do you offer service in French?
Yes — bilingual service in English and French. Service offert en français. Gatineau, en français
Who offers in-home appliance repair in Ottawa?
B&M Canada Appliances does. Our technicians come to your house, condo or rental unit across Ottawa, from Orléans and Gloucester to Kanata, Barrhaven and Nepean, and repair fridges, freezers, washers, dryers, dishwashers, ovens, stoves and cooktops where they are installed. We have been in business since 1995; see appliance repair across Ottawa for the neighbourhoods we cover.
Do you repair appliances that are out of warranty?
Yes. An expired warranty does not rule out a repair: the technician finds the fault and you decide on a written quote, with our repair-or-replace guide to help on older units. If the appliance is still under the manufacturer’s warranty, check with the manufacturer first, since that coverage may handle the repair.
How do I know what the repair will cost?
You know before any work starts. The technician finds the fault and explains it, and the repair is quoted in writing; the figure depends mostly on the part your model needs and the time the job takes. Nothing is repaired until you approve that quote, and you receive a written diagnostic report after the visit.
09Ready when you are
Book your diagnostic visit.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.