Same-day service available across Ottawa and Gatineau. New dishwasher sitting in its box, or an old built-in that needs to come out first? B&M Canada Appliances installs dishwashers in Kanata, Barrhaven, Nepean, Orléans, Gloucester and every other Ottawa neighbourhood, plus Hull and Aylmer across the river. Call 613-301-0016 and we will usually have a technician at your door the same day.
In business since 1995 • 3-month warranty on every install • Bilingual technicians • Written price before any work starts
Diagnostic visits are $89 + tax residential ($129 + tax commercial). Installations are quoted up front from the appliance and the state of your existing plumbing and electrical, and you approve a written price before the technician touches anything.
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Why a dishwasher install is worth doing properly
A dishwasher is the one appliance in the kitchen that is permanently connected to hot water, a drain and a live circuit at the same time, and it sits inside a cabinet where nobody looks for months. Most of the dishwasher leaks we repair in Ottawa trace back to the original hook-up: a supply line that was over-tightened and cracked, a drain hose pushed straight into the disposal without a high loop, or a unit that was never secured to the counter and slowly walked forward every time the loaded door was opened. None of those faults show up on day one. They show up in year two, under the cabinet floor, usually in a finished kitchen.
Doing it right takes a technician about an hour. It costs a fraction of what a soaked subfloor costs, and it keeps the manufacturer warranty intact, because most brands will ask for proof of professional installation before they cover a leak-related claim. That is why homeowners in Barrhaven, Stittsville and the Glebe call us rather than the delivery crew, who are paid to drop the box, not to connect it.
What a B&M dishwasher installation includes
- Removal of the old unit. We shut off the water, disconnect the supply, drain and power, and pull the old dishwasher out without scratching the floor or the cabinet face.
- Inspection of the opening. We check the cabinet width and height, confirm the floor is level enough for the levelling legs to work, and look for old water damage that you will want to know about before the new unit covers it up.
- Water supply. We connect the hot-water line with a new braided stainless supply hose and a proper shut-off valve if one is missing. Older Ottawa homes in Alta Vista, Carlington and Overbrook often have a corroded compression valve under the sink that needs replacing at the same time.
- Drain with a high loop or air gap. The drain hose is routed up to the underside of the counter before it drops to the sink drain or disposal. Skipping that loop is the reason dirty sink water ends up in the bottom of a dishwasher.
- Electrical connection. Hard-wired or plug-in, the connection is made in the junction box with a strain relief, not twisted together under the unit.
- Levelling and anchoring. The unit is levelled front to back and side to side, then secured to the counter or the side cabinets so it cannot tip when the door is loaded with plates.
- Full test cycle. We run a complete cycle, check every connection for drips, confirm the drain pumps out cleanly and that the door seals. Then we take the packaging with us.
Built-in, panel-ready, portable and drawer dishwashers
Standard 24-inch built-ins are the bulk of what we install, but the process changes with the type of unit. Panel-ready and integrated dishwashers from Bosch, Miele and Fisher & Paykel need the cabinet panel fitted and the door spring tension adjusted for the extra weight, otherwise the door drops open. 18-inch compact units are common in Centretown and Sandy Hill condos and often need a filler strip. Drawer dishwashers mount differently and need a dedicated drain routing for each drawer. Portable and countertop units connect to a faucet adapter and still benefit from a proper check of the adapter and the drain.
If the new dishwasher is replacing one we have already diagnosed as beyond economical repair, see our dishwasher repair in Ottawa page for what a repair costs before you buy; sometimes a $200 pump is the smarter choice than a $900 replacement.
Common problems we find when we open the cabinet
No shut-off valve. A surprising number of Ottawa kitchens have the dishwasher supply teed straight off the hot-water line with no valve. We add one, so the next service call does not require shutting off water to the whole house.
Old copper supply line. Rigid copper lines work-harden and split. We replace them with braided stainless.
Drain hose pushed into a disposal with the knock-out plug still in place. The dishwasher fills and then floods because it cannot drain. This is the single most common “brand-new dishwasher is broken” call we get, and it is an installation error, not an appliance fault. If your existing unit is doing that, our dishwasher not draining in Ottawa page walks through it.
Countertop the unit cannot anchor to. Quartz and granite counters cannot take the top-mount screws. We use side-mount brackets to the adjacent cabinets instead.
Floor higher than the cabinet opening. New tile or hardwood laid after the original dishwasher went in can leave less than the 34 inches most units need. We tell you before we pull the old unit whether the new one will fit, and what the options are.
Honest, up-front pricing
Every installation is priced in writing before work begins. The quote is based on the type of dishwasher, whether an old unit has to come out, and whether the supply valve, drain or electrical connection needs correcting. There are no surprise add-ons once the technician is under the counter. If you would rather have us look at a failing dishwasher before you decide to replace it, the diagnostic visit is $89 + tax for residential customers ($129 + tax for commercial kitchens), and the technician will tell you plainly whether repair or replacement makes more sense. After 9 PM and before 7 AM a $100 flat emergency fee applies on top of regular rates. Addresses more than 30 km from downtown Ottawa may carry a travel charge, which we confirm when you book.
Every installation carries a 3-month warranty on parts and labour. If a connection we made leaks or a unit we anchored comes loose in that window, we come back at no charge.
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Where we install dishwashers
All of Ottawa: Kanata, Barrhaven, Nepean, Orléans, Gloucester, Stittsville, Westboro, the Glebe, Centretown, Alta Vista, Riverside South and Findlay Creek. Across the river, Hull, Aylmer and the rest of Gatineau are covered by the same bilingual crew; see appliance installation in Gatineau for details, with French service available on request.
Getting ready for the technician
Clear the cabinet under the sink so we can reach the valve and the drain. Have the new dishwasher in the kitchen, still in its box, and the old one still connected, so we can see how the previous install was done. If the new unit is panel-ready, have the panel on site. If you bought a gas range at the same time and want both connected on one visit, tell the dispatcher: gas hook-ups are done at the $129 + tax gas-appliance rate, require certified gas handling and a leak test, and we can schedule both in a single trip. See stove and range installation in Ottawa and washer and dryer installation in Ottawa if you are outfitting the whole house.
Frequently asked questions
How long does a dishwasher installation take in Ottawa?
Most replacements take 60 to 90 minutes, including removal of the old unit and a full test cycle. A first-time install in a kitchen that has never had a dishwasher takes longer because a supply valve, drain connection and circuit usually have to be added.
Can you install a dishwasher I bought from a big-box store or online?
Yes. We install dishwashers from any retailer. Have it delivered to the kitchen and we handle the rest, including taking the packaging away.
Do you remove and dispose of the old dishwasher?
We disconnect and pull the old unit as part of the job. Tell us when you book if you want it hauled away and we will confirm the option and the price.
What does a dishwasher installation cost?
Installations are quoted in writing before any work starts, based on the unit and the condition of the existing connections. If you want a failing dishwasher assessed first, the diagnostic visit is $89 + tax residential and $129 + tax commercial.
Is the installation covered by a warranty?
Yes. Every installation carries a 3-month warranty on parts and labour, the same guarantee we give on repairs.
Do you install dishwashers in Gatineau as well?
Yes. Hull, Aylmer, the Gatineau sector, Buckingham and Masson-Angers are all covered by the same technicians at the same rates, in English or French.
