Prescott · Edwardsburgh-Cardinal · 416 and 401
Appliance repair in Prescott, Ontario
Fridge, washer, dryer, dishwasher, stove and range hood repair in Prescott, Johnstown, Cardinal, Spencerville and Edwardsburgh-Cardinal township, with a written price before any work.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential appliances. Travel charges may apply more than 30 km from downtown Ottawa; we tell you before booking.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaPrescott
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
For appliance repair in Prescott and the surrounding Edwardsburgh-Cardinal township, including Johnstown, Cardinal and Spencerville, B&M Canada Appliances handles refrigeration, laundry, dishwashers and every kind of cooking appliance, from ranges and wall ovens to cooktops, hoods and microwaves. The technician pins down the fault, walks you through it and puts the repair price in writing before any work. Because Prescott lies well over 30 km from downtown Ottawa, a travel charge may apply; ask about it when you book.
01Services
Repairs in Prescott
Choose the appliance to see common faults, safe checks and the diagnostic fee.
02Fort town
Appliance repair across Prescott and Edwardsburgh-Cardinal
Prescott sits at the end of a straight highway run from Ottawa, where the 416 meets the 401 and the St. Lawrence. Our technicians repair kitchen and laundry appliances across Prescott, Johnstown, Cardinal and Edwardsburgh-Cardinal township, always with a written price before any work. In business since 1995, B&M carries out factory-authorized repairs.
Diagnosis comes first, a written quote before any work, a 3-month warranty after, and a straight answer if the machine isn’t worth the repair. Service is available in English and French.
Being a smaller town between bigger centres shouldn’t mean being last on the list. Requests can go in online at any hour; we reply by phone or text with a real day and a three-hour window, and a same-day slot is possible when the schedule has one. A dead fridge or freezer full of food is worth mentioning up front.
03Local homes
Stone homes by the harbour, post-war streets and township farms
The fort town’s homes range from stone and brick heritage properties around the harbour to post-war streets and rural properties up the township roads. Old kitchens bring tight fits and older wiring; the port and the highway bring working households that can’t lose a fridge or a laundry pair for a week.
Whether it’s a heritage-home fridge that has to fit an original alcove or a rental turnover in Cardinal, you get the same written quote, the same 3-month warranty and the same honest repair-or-replace advice. When you book, tell us the make and model; it points the technician to the likely fault, and when the part is common the repair is often done on the first visit.
04River-town patterns
Damp basements, wells and the appliances that live there
Humidity works appliances harder near the water. Older stone homes hold moisture in the basements where second fridges and chest freezers often live, which shows up as rust on cabinets, frost build-up and door gaskets that stop sealing. Give a basement freezer a few centimetres of space for airflow and keep its condenser coils free of dust, and it will run less and last longer.
Rural township properties run on wells, and well water scales up dishwashers, washer inlet valves and fridge water lines. The diagnosis covers that context, not just the code on the display: if scale or sediment caused the failure, the technician tells you, so the same part doesn’t fail again in a few months.
05Refrigeration
Prescott fridge and freezer faults, symptom by symptom
When a refrigerator runs warm, the problem is rarely the whole fridge; it’s usually one part in the cooling cycle. Here is what the common symptoms usually point to:
| What you notice | What usually causes it |
|---|---|
| Fridge warm, freezer frosted at the back | A defrost fault (heater, bi-metal thermostat, sensor, timer or board) that has let the coil behind the freezer panel freeze solid |
| Both sections warm while the fridge runs | A stopped evaporator or condenser fan, a failed start relay or a control fault |
| Water pooling under the crisper drawers | A blocked or frozen defrost drain, or a leaking water valve |
| Ice maker not filling or dispensing slowly | A failing water valve, a frozen fill line or a clogged filter |
| Sweating door frame, frost on food | A worn door gasket letting warm, damp air in |
| Loud fan or compressor | A fan motor, ice on the fan blades or the compressor’s start components |
Our refrigerator repair covers every common layout (side-by-side, French-door, top- or bottom-freezer, panel-ready and built-in), along with chest and upright freezers. When an aging fridge’s compressor or sealed system fails, you get a frank view of whether fixing it makes sense; sealed-system work carries a separate $159 + tax diagnostic, and that repair is quoted by phone.
06Laundry
Washer and dryer diagnosis
Washers
| What you notice | What usually causes it |
|---|---|
| Stops mid-cycle with water in the tub | Something lodged in the pump, a lint-packed filter, a flattened hose or a drain pump that has worn out |
| Drum won’t spin | The belt, the motor coupler, the door lock or lid switch, or the motor control board |
| Banging during spin | Shocks, springs or tub bearings at the end of their life |
| Water on the floor | The door boot, a fill hose, the detergent drawer, the pump or the tub seal |
Top-loaders, front-loaders, compact and stacked washers and washer-dryer combos are all covered, and a leak is traced to its real source instead of being patched over.
Dryers
| What you notice | What usually causes it |
|---|---|
| Clothes still damp after a full cycle | A blocked vent (which often blows the thermal fuse), a burnt-out heating element or a failed thermostat; on gas models, a weak igniter, a flame sensor or the valve coils |
| Won’t turn on at all | A failed door switch or start switch, a blown thermal fuse or the control board |
| Squeaking, grinding or thumping | Worn drum rollers, the belt or the idler pulley |
Gas and electric dryers, including stacked and compact units, are covered; gas models are serviced by our TSSA-certified technicians. We also tell you if the vent needs cleaning.
07Kitchen
Dishwasher, stove and oven repair in Prescott
Dishwashers
Puddles, gritty film and dirty dishes each have a traceable cause. The technician works from the filter and sump to the drain pump and hose, spray arms, inlet valve, heating element and door seal, and tests the control board and latch if the dishwasher won’t start. Most dishwasher fixes are a drain or circulation pump, an inlet valve, a door gasket or latch, a heating element, a float switch or a cleared drain path. On township wells, scale building up on the spray arms and fill valve is a frequent cause, and the technician explains how to keep it under control. Note any error code or beep pattern when you book.
Stoves, ovens and cooktops
Long preheats, uneven baking and ovens that won’t heat at all usually come down to a bake or broil element, the oven’s temperature sensor, a control-board relay that has stuck or a door lock that won’t release after self-clean. Cooktop repairs include elements that have died, infinite switches that have failed, glass-top controls that no longer respond and induction zones that won’t sense the pan, on freestanding, slide-in and built-in models. Our TSSA-certified technicians handle gas ranges, ovens and cooktops: burners that won’t light, igniters that keep clicking, flames that burn weak or uneven, and gas ovens that stay cold.
Gas smell: leave the home first, then call Enbridge Gas from outside before you book a repair.
Microwaves and range hoods
An over-the-range microwave is also the kitchen’s hood, so when it fails you lose both. The usual replacement parts are the magnetron, a high-voltage diode or capacitor, a door switch, the turntable motor, the exhaust fan or the control board on built-in and over-the-range units; on range hoods, fans, lights and switches. For a countertop model, you’ll get an honest call on whether it’s worth fixing.
08Pricing and travel
What a Prescott diagnostic costs
A residential service call in Prescott is $89 + tax; gas appliances and commercial equipment are $129 + tax. That pays for the full diagnosis and a written quote before work begins, and the fee is applied toward the repair once you approve it. Special-order parts come with a timeline up front. You also get a written diagnostic report after the visit, plus three months of warranty on parts and labour for the repair; the written terms are available on request.
Prescott is well over 30 km from downtown Ottawa, so a travel charge may apply; ask about it when you book. Your online request turns into an appointment once we confirm a three-hour window by phone or text. For a visit between 9 PM and 7 AM, the $100 flat after-hours fee is added to regular rates; our emergency appliance repair page explains the options for urgent breakdowns.
Makes we repair in Prescott
Frigidaire and Frigidaire Gallery, GE and GE Café, Whirlpool, Maytag, KitchenAid, Samsung, LG, Electrolux, Bosch, Miele, Kenmore, Danby and Amana, as well as Fisher & Paykel, Jenn-Air and Blomberg. If the appliance is young enough to be under its maker’s warranty, try the manufacturer first.
09Coverage
Prescott, Johnstown, Cardinal and Spencerville
Our Prescott appliance repair service covers the town, Johnstown, Cardinal, Spencerville and the Edwardsburgh-Cardinal concessions. Up the 416 we serve Kemptville; along the river, Brockville to the west and Morrisburg to the east. The full region starts at our Ottawa appliance repair service hub.
For one appliance in depth, the nearest dedicated pages are Brockville’s: fridge, washer, dryer, dishwasher, and stove and oven repair.
10Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Applied toward the approved repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
11Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
13Coverage
Also near Prescott
Is Prescott too far for a service call?
Not at all. Prescott and Edwardsburgh-Cardinal are part of our service area along the 416 and the St. Lawrence. Travel charges may apply; ask about them when you book.
Do you cover Cardinal, Johnstown and Spencerville?
Yes: Johnstown, Cardinal, Spencerville and the Edwardsburgh-Cardinal concessions, as well as Prescott itself. Tell us where you are and we’ll confirm the time window.
Can you repair a fridge in a heritage alcove instead of replacing it?
Usually, yes. Most fridge faults come down to one part, such as a defrost component, a fan or a relay, and repairing it avoids hunting for a replacement that fits an older kitchen.
What will a service call in Prescott cost?
$89 + tax for a residential service call, or $129 + tax for gas appliances and commercial equipment. You get the diagnosis and a written quote, and the fee counts toward the repair if you go ahead.
What appliances and brands do you cover?
All the major kitchen and laundry appliances, including cooktops, hoods and microwaves, from Frigidaire, GE, Whirlpool, Maytag, KitchenAid, Samsung, LG, Bosch and other leading brands.
Do repairs come with a warranty?
Yes. Repairs we complete come with three months of parts-and-labour coverage; just ask for the written terms.
15Ready when you are
Book your Prescott appliance repair.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.