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Westport · Rideau Lakes · Upper Rideau

Appliance repair in Westport, Ontario

In-home appliance repair for Westport, Newboro, Portland and the Rideau Lakes, from year-round village houses to lake properties, inns and B&Bs, with a written quote first.

Diagnostic$129+ tax

Diagnostic visit in this area. The repair is quoted in writing before any work.Gas appliances and commercial equipment: $169 + tax.

Online requests are confirmed by call or text.

Illustration: a stainless French-door refrigerator, a front-load washer and a range. A diagnostic scan line passes across them and lights six checkpoints in turn: control board, evaporator fan, door gasket, drum bearing, drain pump and bake element. 01REFRIGERATION 02LAUNDRY 03COOKING 01 02 03 04 05 06 DIAGNOSTIC SEQUENCE 6 CHECKPOINTS 01CONTROL BOARD 02EVAPORATOR FAN 03DOOR GASKET 04DRUM BEARING 05DRAIN PUMP 06BAKE ELEMENT

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaWestport
  • Diagnostic$129 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

Around Westport and the Rideau Lakes, including Newboro, Portland and Elgin, B&M Canada Appliances provides appliance repair for the full kitchen and laundry line-up: fridges, freezers, washers, dryers, dishwashers, ranges, wall ovens, cooktops, hoods and microwaves. Village homes, lake properties, inns and rental cottages are all covered, and the price is in writing before any work. Westport is well past Perth from Ottawa, so a travel surcharge may apply.

01Services

Repairs in Westport

Choose the appliance to see common faults, safe checks and the diagnostic fee.

02Rideau Lakes

Appliance repair for Westport and the Rideau Lakes

Westport is a small village that fills up every summer weekend, so it runs far more appliances than the map suggests: inns, rentals, lake houses and the year-round homes that anchor it all. Set where the Upper Rideau meets Foley Mountain, it is pure hospitality country, with B&B laundry running daily all season, inn kitchens that can’t lose a fridge on a full-house weekend, cottage appliances waking up every May and village homes that keep the place running in January.

B&M has worked across Eastern Ontario since 1995. Our repairs are factory-authorized, offered in English or French, priced in writing up front and backed afterwards by three months of parts-and-labour warranty.

03Two seasons

Summer weekends and January mornings

Tourist-town machines fail on tourist-town schedules: Friday afternoon, house full, season peaking. Winter brings its own problems for the homes that stay open and the properties that close.

  • Porch and garage fridges: most household fridges are built for a heated room. On many models one thermostat in the fresh-food section runs the compressor, so in an unheated space it rarely calls for cooling and the freezer side warms up even though nothing is broken.
  • Laundry at closed properties: water left in washer hoses, pumps and inlet valves can freeze and crack them. Shut off the supply and drain the hoses before you close up for the winter.
  • Cottage start-up in May: give the fridge a few empty hours to prove it still cools, and check the washer and dishwasher hoses for cracks before turning the water back on.

When you book, tell us whether the property is seasonal and when someone will be there to let the technician in. A phone call or text then fixes a three-hour arrival window.

04Lake properties

Newboro to Portland: humidity, hard water and compact units

Lake properties from Newboro to Portland bring the usual waterfront patterns: humidity working on door seals and condenser coils, hard water scaling anything that fills with water, compact units in boathouse suites, and appliances that sit cold half the year. We diagnose with that context built in. A fridge that sweats around the door usually needs a gasket, not a compressor; a dishwasher that leaves film may need descaling as much as a new part; and a compact washer in a boathouse suite gets the same step-by-step diagnosis as a full-size unit, just in a tighter space.

Year-round villagers get the same deal as the summer crowd: a written quote first, a 3-month warranty after, and an honest answer when replacement beats repair.

05Hospitality

B&Bs, inns and rental cottages

A dead dishwasher with guests arriving isn’t a next-week problem, and we know it. For inns, B&Bs and rental cottages, tell us your check-in times and how heavily the appliance is used when you book, and we’ll plan the repair around them where we can. Commercial equipment has a $169 + tax diagnostic, with the quote in writing before work and a written diagnostic report for your records afterwards. For restaurant refrigeration and cooking lines, see our commercial appliance repair page.

06Refrigeration

Refrigerator and freezer repair around Westport

Most fridges that stop cooling have one failed component somewhere in the cooling cycle, and the job is finding which. The defrost system gets tested first (heater, bi-metal thermostat, sensor, and the timer or control board that drives them), because an evaporator coil iced solid behind the freezer panel is among the most frequent finds. After that the technician moves to the fans at both coils, the start relay and the electronic controls.

Lake-country kitchens bring the rest of the list: water collecting under the crisper drawers, ice makers that won’t fill or dispense slowly, water valves that leak or chatter, door gaskets worn by summer humidity, and fans or compressors that have grown loud. Built-in, panel-ready, French-door and side-by-side refrigerators, top- and bottom-freezer models and upright or chest freezers are all repaired. If the compressor or sealed system has failed on an older fridge, that repair is priced over the phone, and you get an honest opinion on whether it’s worth doing.

07Laundry

Laundry that keeps up with a full house

A washer that quits mid-cycle full of water nearly always has a drain problem: something caught in the pump (a sock or a coin is typical), a filter packed with lint, a kinked drain hose or a tired drain pump. If the tub won’t spin, the technician checks the belt or drive coupler, the lock or lid switch and the motor board; heavy banging on spin usually means the shocks, springs or tub bearings are done. Machines that run several loads a day, as in a B&B, wear bearings and suspension parts faster. Compact and stacked washers, top-loaders, front-loaders and combo units are all repaired, and a leak is followed to where it starts (boot, fill hose, dispenser, pump or tub seal) instead of being patched.

When a dryer leaves clothes damp, airflow and heat are checked together. A blocked vent often blows the thermal fuse; otherwise the element, a thermostat, or on gas models the igniter, flame sensor or valve coils are the likely parts. A dryer that won’t start at all usually has a failed door or start switch, a blown fuse or a control fault. Squeaks, grinding and thumps come from rollers, the belt or the idler, and replacing them is a modest repair that keeps a busy dryer going for years. Our TSSA-certified technicians look after gas dryers, and we’ll tell you if the vent needs cleaning.

08Cooking and cleaning

Ovens, cooktops and dishwashers in lake-country kitchens

When an oven takes ages to preheat, browns one side or won’t heat at all, the culprit is usually the bake or broil element, the temperature probe, the control board’s relays, or a door lock still engaged after self-clean. Cooktop repairs cover dead elements, failed infinite switches, cracked or unresponsive glass-top panels and induction zones that won’t recognise a pan, on freestanding, slide-in and built-in ranges and wall ovens. TSSA-certified technicians take the gas ranges, ovens and cooktops, whether a burner won’t light, an igniter clicks without stopping, flames are weak or uneven or a gas oven won’t heat.

If you smell gas or propane, leave the building and phone your propane supplier, or Enbridge Gas for a natural-gas line, once you are outside.

A dishwasher that leaves puddles, film or dirty dishes is checked along the whole water path, from filter, sump and drain pump to the spray arms, the fill valve, the heater and the door gasket; the board and latch are tested when the unit won’t start. Hard water coats spray arms and valves, so the technician checks for scale as well. Over-the-range microwaves, which also vent the cooktop, get their magnetron, high-voltage diode and capacitor, door switches, turntable motor, exhaust fan and control board tested, and standalone range hoods their fans, lights and switches. For a countertop microwave, we’ll tell you honestly whether repair is worth it.

09Pricing and coverage

Pricing, travel and coverage from Westport

The residential service call is $129 + tax, and $169 + tax for gas appliances and commercial equipment. Both include a full diagnosis, and you see the repair price in writing before any work starts. Westport lies southwest of Ottawa past Perth, well beyond our 30 km core zone, so a travel surcharge may apply; ask about it when you book. Requests sent online at any hour become appointments once we confirm a window with you. Overnight visits, between 9 PM and 7 AM, carry a $100 flat after-hours fee on top of regular rates; for urgent breakdowns, see emergency appliance repair.

Brands we fix include Whirlpool, Frigidaire, Samsung, LG, GE, Maytag, KitchenAid, Bosch, Electrolux, Miele, Kenmore, Danby and Amana, plus Fisher & Paykel, Jenn-Air and Blomberg. A recent purchase may still be under its maker’s warranty, which is worth checking first.

B&M covers Westport, Newboro, Portland, Elgin and the Rideau Lakes townships. Up the corridor we serve Perth and Smiths Falls; along the canal, Merrickville. The rest of the region is listed on our Ottawa appliance repair service page. For appliance-specific detail, the nearest pages are in Smiths Falls: refrigerators, washers, dryers, dishwashers, and stoves and ovens.

10Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Rates shown are for this area. We confirm the total when we call to book.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis in this area

$129+ tax

Gas appliances & commercial

Gas ranges, ovens, dryers; commercial equipment

$169+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat

11Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $129 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

14Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Do you service Westport and the Rideau Lakes?

Yes. The village and the Rideau Lakes townships around it are part of our service area southwest of Ottawa, beyond Perth. A travel surcharge may apply at this distance; ask about it when you book.

Do you service inns, B&Bs and rental properties?

Yes. Commercial equipment has a $169 + tax diagnostic with a written quote first, and we plan repairs around check-ins wherever possible.

My garage or porch fridge stops working in winter. Is it broken?

Not necessarily. Many household fridges are designed for a heated room, and in a cold space the thermostat stops calling for cooling, so the freezer warms. If it also fails in a heated room, book a diagnostic.

How much is the diagnostic in Westport?

$129 + tax for household appliances and $169 + tax for gas appliances and commercial equipment. The diagnosis and written quote are included; the repair is a separate price that you approve first.

Which makes and appliances do you handle?

Refrigerators and freezers, washers and dryers, dishwashers, ranges, cooktops, hoods and microwaves from the major brands, GE, Whirlpool, Maytag, Samsung, LG, Frigidaire, KitchenAid and Bosch among them.

Is there a warranty on the work?

Yes. Completed repairs carry a 3-month parts-and-labour warranty, and we can give you the written terms.

15Ready when you are

Book your Westport appliance repair.

$129 + tax diagnostic visit in this area; the repair is quoted in writing before any work. We call or text to confirm your time window.