Not draining
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Smiths Falls · Rideau Canal · Montague township
Dishwasher repair in Smiths Falls
Dishwasher repair for Smiths Falls and Montague, from older machines in wartime and century homes to newer electronic models that won’t drain, clean, dry or start.
Diagnostic$109+ tax
Diagnostic visit in this area. The repair is quoted in writing before any work.Gas appliances and commercial equipment: $149 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaSmiths Falls
- Diagnostic$109 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
From the Beckwith Street downtown and the canal-side streets to the newer houses at the edges of town and Montague township, B&M Canada Appliances takes care of dishwasher repair across Smiths Falls. The usual culprits are a clogged filter or drain hose, a failed pump, a door latch or control fault, or scale from well water. Every repair is quoted in writing first; Smiths Falls lies outside our 30 km zone, so a travel charge may apply.
01What is it doing?
Common dishwasher problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Not cleaning
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Leaking
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Won’t start
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Not drying
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02Town and township
Older homes and newer electronics in Smiths Falls
The town is in the middle of a revival, and that shows in its kitchens. Dishwashers in the wartime houses and century homes have plenty of mileage, often on older drain plumbing where a sagging hose or a missing high loop lets dirty sink water creep back into the tub. In houses built or renovated since the turnaround, the machines are electronics-heavy and are now reaching their first faults after the warranty: control boards, door-latch switches, turbidity sensors and the flood switch in the base.
Both kinds give early warnings. Glasses that come out cloudy, a cycle that takes far longer than it used to or a little water left in the bottom are worth booking before the machine stops altogether.
03Fault guide
Dishwasher repair in Smiths Falls, symptom by symptom
| What you see | What usually causes it |
|---|---|
| Not draining, water left in the tub | Clogged filter, failed drain pump, kinked hose or blocked air gap |
| Not cleaning: grit, film, cloudy glasses | Blocked spray arms, worn wash pump, hard-water scale in the wash system |
| Leaking onto the floor | Door gasket, worn pump seal, cracked float assembly |
| Won’t start, or quits partway | Door latch or switch, control board, thermal fuse |
| Not drying | Heating element, rinse-aid dispenser, vent fault |
| Odour from the tub | Trapped food in the filter, sump biofilm, sink water siphoning back |
The technician confirms which one it is on site, reads any stored error code, and quotes the repair in writing before touching it. A leak deserves quick attention: dishwasher water runs under the cabinets and damages floors long before you see it.
04Montague wells
Well water on the township side
Inside town limits the water is municipal. In Montague and along the county roads, homes rely on wells, and hard-water scale wears steadily on dishwashers and washers there. Hard water leaves chalky deposits on the spray arms and heating element; iron in some wells adds orange staining in the tub; and fine sediment collects on the screen inside the inlet valve until the machine fills slowly or stops with a fill error.
We can also suggest ways to slow that down: the right rinse-aid setting, a filter-cleaning routine, and keeping any softener or sediment filter on the supply maintained.
05Brands
Dishwasher brands we work on
Dishwasher makes we see in Smiths Falls include Bosch, KitchenAid, Whirlpool, GE, Frigidaire, Maytag, Kenmore, Miele, Samsung and LG, in built-in, portable and panel-ready designs. If you can, find the model number on the edge of the door or the tub opening before you book; it helps the technician bring the most likely parts. Brand and model detail is on our Ottawa dishwasher repair page, and prices by fault are in the dishwasher repair cost guide.
06Area served
Smiths Falls, Montague and the Rideau corridor
Our Smiths Falls visits cover the downtown streets off Beckwith, the neighbourhoods along the Rideau Canal and the newer houses at the edges of town, along with Montague township and nearby Perth, Merrickville and Westport. Smiths Falls lies southwest of Ottawa, beyond the 30 km line, so ask about any travel charge when we get in touch to schedule the visit.
Other Smiths Falls appliances have their own pages: fridges, stoves and ovens, washers and dryers, all listed on Smiths Falls appliance repair.
07Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Rates shown are for this area. We confirm the total when we call to book.
Diagnostic visitFee
Residential diagnostic
Visit and diagnosis in this area
$109+ tax
Gas appliances & commercial
Gas ranges, ovens, dryers; commercial equipment
$149+ tax
After-hours visit
Between 9 PM – 7 AM
+$100flat
08Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $109 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
09For property managers, landlords & restaurants
Commercial & multi-unit service
- Reach-ins
- Walk-ins
- Commercial dishwashers
- Suites in multi-unit buildings
$149 + taxCommercial diagnostic
Commercial service11Coverage
Also near Smiths Falls
How fast can you see a Smiths Falls dishwasher that won’t drain?
Book online at any hour; we reply by phone or text with the earliest window, and a same-day visit can happen when the schedule allows. Leave the door closed and skip further cycles until then.
Is Smiths Falls inside your no-travel-charge area?
No. That area covers about 30 km around downtown Ottawa and Smiths Falls is farther out, so a travel charge may apply; please raise it when booking.
Repair or replace: what makes sense for an older dishwasher?
When the tub, racks and door are in good shape, a new pump, valve, latch or element is usually the cheaper route, and the repair carries our 3-month warranty on parts and labour. A tub that has cracked or rusted through is the point where we recommend replacing the machine.
Is Montague well water hard on dishwashers?
It can be. Scale from hard well water coats spray arms, valves and heating elements until one of them gives out. We replace the failed part and suggest ways to slow the build-up.
What will a dishwasher repair cost me in Smiths Falls?
The Smiths Falls diagnostic visit is $109 + tax, and nothing is repaired until you approve the written quote. Most common repairs come in at roughly $140 to $300, plus any travel charge that applies. For typical prices by fault, see our dishwasher repair cost guide.
13Ready when you are
Book your Smiths Falls dishwasher repair.
$109 + tax diagnostic visit in this area; the repair is quoted in writing before any work. We call or text to confirm your time window.