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Stoves · ovens · ranges · cooktops · Ottawa

Stove and oven repair in Ottawa

We repair electric, gas, glass-top and induction stoves, ranges, wall ovens and cooktops across Ottawa, from a single dead burner to an oven that won’t heat or unlock.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential, electric. Gas appliances: $129 + tax.

Online requests are confirmed by call or text.

Illustration: a stainless freestanding range with a glass cooktop and an x-ray view into the oven. Six checkpoints are marked: control board, surface elements or burners, bake element or igniter, broil element, oven temperature sensor, and door hinges and gasket. 010205040306 CONTROL BOARDSURFACE UNITSTEMP SENSORBROIL ELEMENTBAKE ELEMENTDOOR HINGES Display, clockElements, burnersOven probeTop heatOr gas igniterGasket, seal

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

B&M Canada Appliances provides stove repair and oven repair across Ottawa: burners that won’t heat or light, ovens that won’t heat or bake unevenly, error codes, stuck self-clean locks and tripped breakers. Electric stoves start with the $89 + tax residential diagnostic; gas stoves, ranges and ovens are $129 + tax and repaired by TSSA-certified technicians. You approve a written quote before any work, and the repair has a 3-month warranty.

01What is it doing?

Common oven & range problems

Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.

02Before you book

Safe checks first

Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.

  1. Breaker and powerA range that is completely dead, or an oven whose display works but won’t heat, can be a tripped double breaker. Reset it once; if it trips again, leave it off.
  2. Clock, lock and modesAfter a power outage many ovens won’t heat until the clock is set. Make sure the oven isn’t in delay-start, Sabbath or control-lock mode.
  3. Burner caps on gasA cap knocked off-centre during cleaning makes a gas burner click without lighting. Let wet parts dry completely and set the cap back flat.
  4. Coil elements on electricWith the stove off and cool, push a loose coil element firmly back into its receptacle. A burned or pitted terminal needs a technician.
  5. Code and modelPhotograph any error code and the model label, usually inside the storage drawer, on the oven frame behind the door or under the cooktop.

Stop using it if you notice

  • You smell gas
  • Sparks, smoke or a burning electrical smell
  • A burner that won’t turn off
  • The breaker trips again after one reset
  • A crack across a glass cooktop

Switch the range off at the breaker (or, for a gas smell, leave the home and call Enbridge Gas from outside) and book a visit; don’t open panels or gas fittings yourself. Then call 613-301-0016.

03What we repair

Ottawa stove repair for burners, ovens, ranges and cooktops

A stove problem changes how the whole household eats. When burners stop heating, cooking becomes guesswork; when the oven won’t heat, dinner waits; when a range trips the breaker or shows a code, you’re left wondering whether it’s safe to use. We repair every part of the appliance, on every common type of stove:

We also repair what sits above the stove: range hoods and over-the-range microwaves. For restaurant and bakery equipment, see commercial oven repair.

04Common faults

Stove burner not working, oven not heating and other common faults

One burner or element not working

One dead burner is rarely the whole stove. On a coil top the cause is usually the element, its receptacle or the infinite switch behind the knob; under glass it is the radiant element, its limiter or the switch; on gas it is a blocked port, a wet or cracked electrode or one output of the spark module. See stove burner not working.

Burner stuck on high

A burner that glows red at every setting, or won’t switch off at all, has a failed infinite switch or a welded relay on the control board. Cut power at the breaker and leave it off until the switch is replaced. See stove burner stuck on.

Oven not heating

On an electric oven the usual suspects are a burnt-out bake or broil element, a failed temperature sensor, a control-board relay or a lost leg of the 240-volt supply (the clock and light need only 120 volts, so they can keep working while the oven stays cold). On a gas oven it is usually a weak igniter. See oven not heating and oven not igniting.

Wrong temperature or uneven baking

A drifting sensor, a stalled convection fan, a worn door gasket or a slow igniter all show up as burnt bottoms, pale tops and long preheats. We check the cavity against a reference thermometer. See oven temperature problems.

Oven won’t turn on, or a dead display

A blown thermal fuse, a stuck key, a failed control board or a door lock that thinks a self-clean is running. See oven won’t turn on.

Self-clean trouble

Self-clean runs far hotter than baking, so it is the usual trigger for a failed door-lock motor, thermal fuse or high-limit thermostat. See oven self-clean not working.

Clicking igniters, error codes and tripped breakers

Non-stop clicking on a gas range means a wet electrode, a stuck switch or a failing spark module; see gas stove igniter clicking. F-codes and E-codes point toward a sensor, lock, key or board, but a code is a starting point, not the diagnosis. A range that trips its breaker may have a shorted element, a burned terminal block or damaged wiring, so stop using it until it has been tested.

Oven shuts off mid-cook or won’t turn off

First rule out a timed-bake setting that ended the cycle on schedule. An oven that cuts out partway through a bake may have a stalled cooling fan, a tripped high-limit thermostat, a sensor sending false readings or a failing control board; on gas, an igniter too weak to relight the burner as the oven cycles makes it lose heat the same way. One that keeps heating after you cancel usually has a relay stuck closed on the board: turn it off at the breaker and don’t use it again until it has been repaired.

Oven light out

With the oven cool and its breaker off, replace the bulb behind the glass cover with an appliance bulb rated for oven heat, of the type your manual lists. If a new bulb stays dark, the socket, the light or door switch, or the control board is the next suspect.

05Electric vs gas

Ottawa stove repair for electric and gas appliances

Ottawa kitchens have both, and each fails in its own way.

Electric ranges and ovens

An electric range runs on a 240-volt circuit and heats with resistance elements: coils, radiant ribbons under glass, or bake and broil elements in the oven. Infinite switches, relays and a temperature sensor control them. Faults are electrical: an open element, a burned connector, a stuck relay, a control that has lost a segment. Please don’t open panels or test wiring yourself; the technician isolates power and tests each part with a meter.

Gas ranges and ovens

A gas range is a small combustion system: a regulator, a valve and orifice for each burner, a spark module and electrodes on top, and a glow-bar igniter with a safety valve in the oven. Faults show up as clicking without a flame, yellow or uneven flames, delayed ignition or an oven that never lights. Gas stoves, ranges, ovens and cooktops are repaired by our TSSA-certified technicians, and the gas diagnostic is $129 + tax.

Dual-fuel and induction

Dual-fuel ranges pair gas burners with an electric oven, so both sets of checks apply. Induction is electric but electronic: there is no element to burn out, but there are power boards, coils and cooling fans that can fail. For gas dryers and other gas appliances, see gas appliance repair in Ottawa.

Smell gas? Don’t touch light switches or the stove. Get out of the home and phone Enbridge Gas’s emergency number from the street; we repair the appliance after the utility has made it safe.

06Oven repair

Oven repair in Ottawa: elements, igniters, sensors and doors

Most oven calls come down to a short list of parts. The bake element at the bottom of an electric oven, exposed or hidden under the floor panel, is the single most common failure; where you can see it, look for a blister or a break. The broil element at the top fails the same way. Gas ovens rely on a glow-bar igniter that weakens with age long before it fails outright, so an oven that takes several minutes to light is telling you the igniter is near its end.

After those come the temperature sensor (the thin probe at the back of the cavity), the convection fan and its motor, the control board and its relays, and the door: hinges, gasket, glass and the self-clean lock. A door that doesn’t seal can make an oven seem not to heat even when every heating part works.

We repair the oven in freestanding and slide-in ranges, built-in single and double wall ovens, and convection, steam and combination models. If yours is gas, gas oven repair explains how the igniter and safety valve work together.

Oven door parts: hinges, gasket and glass

A door that drops open, won’t close squarely or sits crooked usually has worn or broken hinges. A torn, flattened or hardened gasket lets heat escape around the edges, so preheat drags and food nearest the door bakes pale. If the inner or outer glass is cracked, stop using the oven: heat, and a self-clean cycle above all, can spread the crack or break the pane. Hinges, gaskets and glass are model-specific, so send the model number from the label; we inspect the door and quote the part in writing before replacing it.

Convection ovens

In a convection oven a fan in the back wall circulates the heat, and models sold as true or European convection also have a ring-shaped element around that fan. A fan that stays silent, grinds or squeals, or convection modes that bake slowly and unevenly while regular bake works, point to the fan motor, a fan blade loose on its shaft, that extra element or the board output that drives them; we test each one. For restaurant and bakery convection ovens, see commercial oven repair.

07Brands

Stove, range and oven brands we repair

We have been repairing appliances in Ottawa since 1995, and we work on these stove, range and oven brands, among others:

  • Whirlpool
  • GE, GE Profile and Café
  • Frigidaire and Frigidaire Gallery
  • Samsung
  • LG
  • Maytag
  • KitchenAid
  • Bosch
  • Electrolux
  • Kenmore
  • Inglis
  • Amana
  • Jenn-Air
  • Fisher & Paykel
  • Blomberg
  • Miele
  • Thermador
  • Viking
  • Wolf

Brand pages: Samsung, GE and Frigidaire stoves; KitchenAid and Bosch ovens; and our Whirlpool, Maytag and LG pages. For premium and pro-style ranges, parts sometimes have to be ordered; we give you the timeline with the quote. If the stove is still under the manufacturer’s warranty, check with the manufacturer first.

08Cost factors

Stove repair cost in Ottawa and how we quote

Cost depends on the exact fault and part, which is why diagnosis comes first. The diagnostic visit is $89 + tax for electric stoves, ovens and cooktops; gas appliances and commercial equipment are $129 + tax. You then get a written quote for parts and labour, and nothing is repaired until you approve it.

What moves the price of the repair:

  • The part: elements, sensors, igniters and infinite switches sit at the lower end; control boards, touch panels and replacement glass tops at the upper end.
  • Gas or electric: gas work includes certified handling and a leak test on every connection opened.
  • Access: a built-in wall oven may have to slide out of its cabinet, and a slide-in range has to come out from between the counters.
  • Brand and parts supply: premium and imported brands use costlier parts that may need to be ordered.
  • Timing and distance: visits between 9 PM and 7 AM add a $100 flat after-hours fee, and travel charges may apply more than 30 km from downtown Ottawa.

For more on what each part costs to replace, see stove repair cost in Ottawa and oven repair cost in Ottawa. Many stoves are worth repairing when the rest of the unit is sound; if yours has several major faults, our repair or replace guide walks through the decision, and stove installation covers the hook-up of a new one.

09Before your visit

Before your appointment: help Ottawa stove repair go faster

Use the online form at any time, or call us. A few details save a lot of back-and-forth:

  • Appliance type: stove, range, wall oven or cooktop.
  • Fuel: electric coil, glass top, induction or gas.
  • What’s affected: one burner or all of them, oven only, cooktop only.
  • Error code: a photo of the display helps.
  • Brand and model: from the label, if you can find it.

A request isn’t an appointment yet: we call or text to confirm a time window of about three hours, and same-day visits are possible when the schedule allows. Please clear access to the range, and for a slide-in or wall oven, the floor in front of it.

On site the technician confirms the symptom, tests the parts involved and explains what failed in plain language. If the stove isn’t worth repairing, we tell you why. You get a written quote before any work, a written diagnostic report after the visit, and a 3-month warranty on parts and labour for the repair; ask for the written terms.

10Service area

Ottawa stove repair service areas

We repair stoves and ovens across the city, including Kanata, Barrhaven, Nepean, Orléans, Gloucester, Stittsville, Manotick, Riverside South, Centretown, Westboro and the Glebe.

Farther out, see stove repair in Almonte, Arnprior, Carleton Place, Kemptville, Perth, Smiths Falls, Rockland, Hawkesbury and Cornwall; travel charges may apply more than 30 km from downtown Ottawa. On the Quebec side, see stove repair in Gatineau or, en français, réparation de cuisinière.

We also repair dishwashers, dryers and every other major appliance; see appliance repair in Ottawa. For a breakdown that can’t wait, see emergency appliance repair.

11Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

12Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

14By area

Oven & range repair near you

Local pages for the neighbourhoods we serve most, with what is specific to each.

15Coverage

Oven & range repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

16Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Do you handle oven repair in Ottawa as well?

Yes. Stove repair covers the whole appliance: the burners or cooktop, and the oven’s elements or igniter, temperature sensor, fan, door and controls. We also repair built-in wall ovens.

My oven is not heating. What should I do?

Check the breaker and set the clock if the power went out, then stop repeated testing. When you book, tell us whether the oven heats at all, how long preheat takes and any error code; oven not heating explains the usual causes.

Stove burner not working: is it usually one part?

Usually, yes. Each burner has its own element (or gas valve and electrode) and its own switch, so one dead burner is rarely the whole stove; the technician tests each part so only the failed one is replaced.

How much is the service call?

$89 + tax for electric stoves and ovens; gas appliances are $129 + tax. The repair itself is quoted in writing first, and how each part affects the price is explained on stove repair cost in Ottawa.

Do you offer same-day stove repair?

When the schedule allows. Send a request online any time; it becomes an appointment once we call or text to confirm a time window of about three hours.

Do you repair gas stoves?

Yes. Gas stoves, ranges, ovens and cooktops are repaired by TSSA-certified technicians at the $129 + tax gas diagnostic; see gas stove repair in Ottawa.

Can you replace the glass in my oven door?

Yes. Most oven doors have an outer pane and one or more inner panes, and we replace the one that is cracked; on some models the maker supplies the glass only as part of a new door assembly. Tell us whether the crack is on the outside or the inside, along with the model number, and the replacement is quoted in writing before any work starts.

17Ready when you are

Book your Ottawa stove or oven repair.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.