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Oven repair · Ottawa · Gatineau

Oven temperature problems in Ottawa

Oven running hot or cold, baking unevenly or never reaching the set temperature? The usual causes, a simple thermometer test, and when to book a technician.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential, electric. Gas appliances: $129 + tax.

Book a repairCall 613-301-0016

Online requests are confirmed by call or text.

Illustration: a stainless freestanding range with a glass cooktop and an x-ray view into the oven. Six checkpoints are marked: control board, surface elements or burners, bake element or igniter, broil element, oven temperature sensor, and door hinges and gasket. 010205040306 CONTROL BOARDSURFACE UNITSTEMP SENSORBROIL ELEMENTBAKE ELEMENTDOOR HINGES Display, clockElements, burnersOven probeTop heatOr gas igniterGasket, seal

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

Oven temperature problems (running too hot or too cold, uneven baking, never reaching the set temperature) usually come from a drifting temperature sensor, a weak bake or broil element (electric) or a worn bake igniter (gas). Less often the control board is at fault, or the oven has simply drifted and needs recalibrating. Test it with an oven thermometer first; a reading more than about 15°C (25°F) off is worth a diagnosis.

01Before you book

Safe checks first

Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.

  1. Thermometer testPut an oven thermometer on the centre rack, preheat to 175°C (350°F) and read it several times 20 minutes after the preheat signal; ovens cycle up and down.
  2. Foil and racksTake foil off the oven floor and racks and bake on the middle rack. Foil blocks airflow and misleads the sensor.
  3. Element glowOn an electric oven, set bake and check that the lower element glows evenly, with no dark section or blister.
  4. Temperature offsetMany digital ovens allow a temperature offset in settings (see the manual), which corrects a small, steady error.

Stop using it if you notice

  • The oven keeps heating after it is turned off
  • Temperature climbs far past the setting, or smoke appears
  • Sparks or a split in an element
  • A gas smell, or a yellow, sooty gas flame

Switch the oven off at the breaker if it won’t stop heating. If you smell gas, get everyone outside and call Enbridge Gas (Gazifère on the Gatineau side) or 911 from there. Then call 613-301-0016.

02Common causes

Common causes of oven temperature problems

  • Faulty oven temperature sensor. A drifting sensor reports the wrong temperature, so the oven runs hot or cold.
  • Weak bake or broil element (electric). A partly failed element can’t hold the set temperature or bakes unevenly.
  • Worn bake igniter (gas). A weak igniter delays or weakens heating, so the oven runs cool.
  • Failed control board. A faulty board mismanages the heating cycles and the temperature.
  • Faulty mechanical thermostat (older ovens). Many older ovens with a dial and no digital display use a thermostat instead of an electronic sensor: a fluid-filled bulb on a thin capillary tube clipped inside the cavity. A kinked tube, a damaged bulb or worn contacts make the oven overshoot or run cool.
  • Needs recalibration. Some ovens drift over time and simply need recalibrating to the correct temperature.

03Temperature testing

Measuring actual against set temperature

We measure the actual temperature against the setting, test the sensor (or the capillary thermostat on an older oven), the element or igniter and the control board, then replace the faulty part or recalibrate so the oven holds the temperature you choose. Gas ovens in Ontario are handled by our TSSA-certified technicians. B&M, in business since 1995, carries out factory-authorized repairs.

If the oven barely heats at all, see oven not heating; a gas oven that won’t light is covered in oven not igniting.

04Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
Book a repairPrices and policies
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

05Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

06Related

Guides and related services

Stove and oven repair in Ottawa

Oven not heating

Gas oven not igniting

Oven self-clean not working

Oven repair cost in Ottawa

Wall oven repair

Oven won’t turn on

Appliance repair in Gatineau

07By area

Oven & range repair near you

Local pages for the neighbourhoods we serve most, with what is specific to each.

08Coverage

Oven & range repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

ONOttawa

All of Ottawa

QCGatineau

Service en français à Gatineau

Also serving

York Region

Residential, electric appliances only · Newmarket, Aurora

Cornwall & Eastern Ontario

Travel charges may apply

09Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Why is my oven not reaching the set temperature?

Usually a faulty temperature sensor or a weak element or igniter. We measure the actual temperature and replace whatever is off.

My oven burns or undercooks food. Can you fix it?

Yes. That is typically a sensor or calibration issue, and we correct it so the oven cooks at the temperature you set.

Do you handle gas and electric ovens?

Yes, both, across Ottawa and Gatineau. Gas work in Ontario is done by TSSA-certified technicians; for a gas oven on the Gatineau side, service is confirmed when you book.

Can you replace or recalibrate an oven thermostat?

Yes. We first measure the oven against a reference thermometer. A mechanical thermostat that runs slightly but steadily off can sometimes be recalibrated; one with a damaged bulb or kinked capillary, or one that won’t hold a temperature, is replaced with the part that matches your model number. On a digital oven, the part people often call the thermostat is the temperature sensor at the back of the cavity, which we test and replace the same way. On many older gas ovens the thermostat also meters the gas to the burner, so in Ontario that repair is done by our TSSA-certified technicians.

10Ready when you are

Get your oven back on temperature.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.

Book a repairCall 613-301-0016