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Frigidaire washers · Ottawa · Gatineau

Frigidaire washer repair in Ottawa

Repair for Frigidaire and Frigidaire Gallery front-load and top-load washers in Ottawa and Gatineau: drain and spin faults, leaks, door locks, E-series codes and noisy spin cycles.

Diagnostic$89+ tax

Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.

Book a repairCall 613-301-0016

Online requests are confirmed by call or text.

Illustration: a white front-load washer connected to its wall supply valves, with a cut-away base panel. Six checkpoints are marked: control board, door lock, door boot seal, water inlet valves, drain pump, and drum bearing. 010603040205 CONTROL BOARDDRUM BEARINGDOOR BOOTINLET VALVESDOOR LOCKDRAIN PUMP Display, sensorsSpider, shocksSeal, mouldHot + cold fillLatch, switchFilter, hose

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

We repair Frigidaire and Frigidaire Gallery washers, front-load and top-load, in homes across Ottawa and Gatineau. The faults we see most are washers that won’t drain, won’t spin, won’t start or fill, leak, or show an E-series code, and the parts that fail most often are drain pumps, door locks and control boards. We find the exact cause on site and quote in writing before any work begins.

01What is it doing?

Common Frigidaire washer problems

Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.

02Common problems

Common Frigidaire washer problems we fix

  • Not draining: a clogged drain pump or pump filter, or a blocked drain hose.
  • Not spinning: the door or lid lock, the drive system or, on belt-driven models, the belt.
  • Won’t start or fill: the water inlet valve or the control board.
  • Leaking: the door boot on front-loaders, a hose or the pump.
  • Excessive shaking or noise: worn shock absorbers or drum bearings.

For any brand, see our washing machine repair Ottawa page.

03Error codes

Frigidaire washer E-series error codes

Frigidaire is an Electrolux brand, and its front-loaders share Electrolux platforms and fault codes. On many front-load models, E11 points to slow filling, E21 to a drain problem and E41 to the door lock; the exact meaning varies by model. Tell us the code and the model number when you book (the label is usually inside the door opening) so the technician can come prepared.

04Front-loaders

Musty smells and door leaks on Frigidaire front-loaders

A musty smell or water at the bottom of the door usually means debris and mould in the folds of the door boot, or a torn boot. Leaving the door ajar between loads and wiping the boot fold slows the build-up; a torn boot is replaced. See front-load washer repair.

05Cost and warranty

Frigidaire washer repair cost and warranty

The residential diagnostic is $89 + tax and includes a written quote, so you approve the repair price before any work starts. Each repair is covered by a 3-month warranty on parts and labour; ask for the written terms. You can send a request online any time, and we call or text to confirm a time window. Visits between 9 PM and 7 AM add a $100 flat after-hours fee. B&M Canada Appliances has served Ottawa and Gatineau since 1995. Our washer repair cost guide explains what affects the price.

06Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis; written quote before any repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
Book a repairPrices and policies
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.

07Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

08Related

Guides and related services

Ottawa washer repair (all brands)

Frigidaire appliance repair in Ottawa

Washer not draining

Front-load washer repair

Electrolux appliance repair in Ottawa

Ottawa appliance repair (main hub)

Emergency and after-hours repair

Frigidaire refrigerator repair in Ottawa

09By area

Washer repair near you

Local pages for the neighbourhoods we serve most, with what is specific to each.

10Coverage

Washer repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

ONOttawa

All of Ottawa

QCGatineau

Service en français à Gatineau

Also serving

York Region

Residential, electric appliances only · Newmarket, Aurora

Cornwall & Eastern Ontario

Travel charges may apply

11Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Do you repair Frigidaire washers in Ottawa?

Yes. We service all Frigidaire and Frigidaire Gallery washer models across Ottawa and Gatineau, with same-day visits when the schedule allows.

How much does a Frigidaire washer repair cost?

The diagnostic is $89 + tax and includes a written quote; the repair price depends on the part, you approve it before work starts, and the repair carries a 3-month warranty.

Can you come same-day?

A same-day visit is possible when the schedule allows. A request is not an appointment until we call or text to confirm a time window of about three hours.

12Ready when you are

Book your Frigidaire washer repair.

Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.

Book a repairCall 613-301-0016