Whirlpool dryers · Maytag · KitchenAid · Ottawa
Whirlpool dryer repair in Ottawa
Repair for Whirlpool front-load, Cabrio and laundry-centre dryers in Ottawa and Gatineau, plus the Maytag, KitchenAid and Kenmore dryers built on the same chassis.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential, electric. Gas appliances: $129 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
A Whirlpool dryer that runs without heat usually has a failed heating element, thermal fuse or cycling thermostat (electric) or a worn igniter (gas). A drum that won’t turn points to the drive belt, the idler pulley or worn rollers, and damp clothes after a full cycle usually mean a restricted vent or a coated moisture sensor. Our Whirlpool dryer repair service covers Ottawa and Gatineau, and the price is set in writing before a tool comes out.
01What is it doing?
Common Whirlpool dryer problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Not spinning
Takes too long
Not drying clothes
Squealing or thumping
02Shared chassis
One Whirlpool platform, several brands
Whirlpool is one of the most common dryer brands in Canadian laundry rooms, and B&M Canada Appliances repairs them on both sides of the Ottawa River. The Whirlpool chassis is shared with Maytag, KitchenAid, Amana and many Kenmore dryers.
That matters for repairs. The same diagnosis applies across the whole family and many parts cross-fit between brands, so a technician who knows the Whirlpool platform can fix all of them, often with parts that are easy to source. If your dryer carries a Maytag badge, our Maytag dryer repair page covers its Bravos and Centennial lines.
03Model families
Whirlpool dryer series on our service list
- Front-load dryers: WED and WGD models and the older Duet series, electric and gas.
- Cabrio dryers: the WED7 and WED8 Cabrio series, sold as pairs with Cabrio top-load washers.
- Traditional dryers: WED4 and WGD4 models, common as budget-line and rental units.
- Smart dryers: Wi-Fi models that connect to the Whirlpool app.
- Laundry centres: WET combination units with the dryer built in above the washer.
Laundry centres take the most care: washer and dryer share one cabinet, so reaching the belt, element and drum rollers involves more disassembly than on a standalone dryer. See stackable washer-dryer repair for those units.
04Fault guide
Whirlpool dryer symptoms and what usually fixes them
| Symptom | What we check | Usual repair |
|---|---|---|
| No heat, electric model | Element, thermal fuse, cycling thermostat | Element replacement; thermal fuse and vent inspection |
| No heat, gas model | Igniter, gas-valve coils, flame sensor | Igniter replacement, the most common gas-dryer repair |
| Won’t start | Door switch, start switch, thermal fuse | Door switch replacement; thermal fuse once the cause is confirmed |
| Drum not turning | Drive belt, idler pulley, drum-roller bearings | Belt kit; drum-roller kit |
| Noisy or squeaking | Felt seal, idler pulley, rear drum bearing | Felt and bearing kit |
| Taking too long (Cabrio) | Clogged exhaust, moisture sensor, restrictor flap | Vent cleaning; sensor wipe-down |
| PF or AF on the display | Power interruption mid-cycle, restricted airflow | Airflow check; outlet voltage test |
A thermal fuse is only replaced once we know why it blew; otherwise the new one fails the same way. If the drum is the problem, our dryer not spinning page explains the belt and roller checks. For a dryer that runs cold, see dryer not heating.
05Damp laundry
Clothes still damp after a full Whirlpool cycle
This is almost always airflow or sensing, not a failed heater. Many Whirlpool dryers, Cabrio models especially, end the cycle based on two metal moisture-sensor bars inside the drum, near the lint filter. Dryer sheets leave a film on those bars, so the dryer decides the load is dry and stops early. Wiping the bars with rubbing alcohol often fixes it.
If it doesn’t, look at the vent. A crushed foil duct behind the dryer, a long run with several elbows or a lint-packed exterior hood all cut airflow and stretch drying times, and the AF code on many models is the dryer reporting exactly that. Our dryer not drying clothes guide goes through the airflow checks step by step.
06Display codes
Reading Whirlpool dryer codes: PF, AF, L2 and the F-series
- PF: power failure during the cycle.
- AF: airflow restriction, usually the vent or lint filter.
- L2: low or no line voltage, often a supply or breaker problem rather than the dryer itself.
- E1 / E2: thermistor faults on some models.
- E3: user-interface fault on some models.
- F-series codes (F22, F70, F71 and others): sensor, control-board or communication faults between the console and the main control.
Meanings differ between model families, so the technician reads the stored fault history in service mode and tests the suspect part before replacing a board.
07Gas models
Whirlpool gas dryer service in Ottawa
Gas models carry the $129 + tax gas-appliance diagnostic, and gas work in Ontario is done under our TSSA certification. If the igniter never glows, the igniter itself is the usual suspect. If it glows and goes out without lighting the burner, or the flame drops out partway through the cycle and won’t relight, the gas-valve solenoid coils are the more likely cause.
If you smell gas, leave the house and call Enbridge (Gazifère on the Gatineau side) or 911 from outside. For any brand of gas dryer, see gas dryer repair in Ottawa.
08Cost and area
Whirlpool dryer repair pricing and service area
The diagnostic is $89 + tax for a home dryer and $129 + tax for gas and commercial units. Either fee buys the diagnosis and a fixed written price for the repair, and the $89 residential fee is deducted from the repair bill if you proceed. Whirlpool dryer repairs typically come to between about $150 and $400 plus parts (a guide only), with igniter and element replacements the lowest-cost fixes. After-hours visits, 9 PM to 7 AM, cost an extra $100 flat. More typical prices are in the dryer repair cost guide.
Inside Ottawa we cover Barrhaven, Blackburn Hamlet, Cumberland, Findlay Creek, Gloucester, Greely, Kanata, Manotick, Navan, Nepean, Orléans, South Keys, Stittsville, Vanier and downtown. Beyond the city we go to Carleton Place, Embrun, Kemptville, Rockland and Russell, and in Quebec to Aylmer, Buckingham, Gatineau, Hull and Masson-Angers. A travel charge may apply more than 30 km from downtown Ottawa, and we quote it before the visit.
09Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Applied toward the approved repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
10Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
12By area
Dryer repair near you
Local pages for the neighbourhoods we serve most, with what is specific to each.
13Coverage
Dryer repair on both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
How fast can you reach me for a Whirlpool dryer repair in Ottawa?
Send the request online, day or night. We reply by phone or text to fix an arrival time, roughly a three-hour window, and a same-day visit is possible when the schedule has room.
How much does a Whirlpool dryer repair cost in Ottawa?
Plan on roughly $150 to $400 plus parts for most Whirlpool dryer repairs; igniters on gas dryers and elements on electric dryers are usually the cheapest. You pay $89 + tax for the diagnostic, deducted from the approved repair; a gas dryer is diagnosed at $129 + tax.
My Whirlpool dryer is running but the clothes are damp – what’s wrong?
Usually a venting restriction or a moisture sensor coated with dryer-sheet residue, especially on Cabrio models. Wipe the sensor bars inside the drum with rubbing alcohol; if that doesn’t help, the vent is the next thing to check.
Do you fix Whirlpool, Maytag, and KitchenAid dryers (same chassis)?
Yes. Whirlpool, Maytag, KitchenAid, Amana and many Kenmore dryers share the same chassis and many of the same parts, so we diagnose and repair them the same way.
Do you service Whirlpool gas dryers in Ottawa?
Yes. Ontario gas work is TSSA-certified, and igniters and gas-valve solenoid coils are the most common repairs. In Gatineau, gas service is confirmed when you book.
Do you repair Whirlpool dryers on the Gatineau side?
Yes. Our bilingual technicians work in Aylmer, Hull, Masson-Angers, Buckingham and across Gatineau. For addresses past the 30 km mark from downtown Ottawa, any travel fee is confirmed before we come.
15Ready when you are
Book your Whirlpool dryer repair.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.