Perth · Tay Valley · fridge and freezer service
Fridge and refrigerator repair in Perth
Refrigerator and freezer repair for Perth, Drummond and Tay Valley: heritage-home kitchens, lake properties and new builds, from French-door models to old top-mounts and chest freezers.
Diagnostic$119+ tax
Diagnostic visit in this area. The repair is quoted in writing before any work.Gas appliances and commercial equipment: $159 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaPerth
- Diagnostic$119 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
When a fridge or freezer quits in Perth, the cause is most often the evaporator fan, a defrost fault that lets ice smother the coil, a start relay or a stuck damper. B&M Canada Appliances handles fridge repair from the Gore Street core and the Tay basin to the newer builds toward Highway 7, Drummond and Tay Valley, with the repair price agreed in writing first. Perth lies well outside our 30 km zone, so a travel charge may apply.
01What is it doing?
Common refrigerator problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Leaking water
Noisy or clicking
Ice maker not working
Frost or ice build-up
Freezing food
02Perth kitchens
Fridges in heritage homes, new builds and lake properties
Food in a warm fridge has hours, not days. Perth pairs a stone-heritage downtown with active retirement living and lake-country properties, and the refrigerators we are asked to fix reflect all three: French-door and counter-depth models in renovated kitchens, long-serving top-mounts, beer fridges in the garage and chest freezers stocked for the season.
Older homes add one problem of their own. A fridge squeezed into a narrow alcove or boxed in by cabinetry cannot get rid of the heat from its condenser, so it runs non-stop and still drifts warm. The clearance and airflow the maker calls for are worth checking first: in a tight heritage kitchen, keeping the existing fridge working often beats hunting for one that fits.
03Diagnosis
Fridge repair in Perth: what usually fails
Cooling problems
A fridge with its light on but no cold air has usually lost its evaporator fan, has a start relay that can no longer get the compressor going, or has an evaporator coil completely encased in ice. Our fridge not cooling guide covers each cause.
When the freezer stays cold but the fresh-food side warms up, look first at the defrost system. If the defrost heater, its thermostat or the control board stops working, ice builds up on the coil until air can no longer pass through it to the fresh-food compartment. A damper jammed shut between the two sections produces the same result.
Noise is often the early warning. Clicking every few minutes points to the start relay; growling from the bottom of the fridge points to the condenser fan; a compressor that never pauses suggests an airflow or sealing fault. Acting on those signs early protects the compressor, the one part whose failure can tip an older fridge into replacement. See fridge making noise.
Water and ice problems
Puddles on the floor generally trace to the defrost drain (blocked or frozen solid), a cracked fitting on the dispenser’s water line, or a worn gasket that lets damp air in to condense. See fridge leaking water.
On Samsung, LG and Whirlpool models with dispensers, ice-maker trouble usually comes down to a fill tube that has frozen, an inlet valve that has failed, or an ice-maker module at the end of its life, and none of these normally means taking the fridge out of your kitchen. See ice maker not working.
Compressor and refrigerant faults are sealed-system work, diagnosed and priced separately; that repair is quoted by phone.
04Garages and freezers
Garage fridges, basement units and chest freezers
A spare fridge in an unheated Perth garage often acts up from late fall to spring. Many fridges with a single thermostat in the fresh-food section only run when that side warms; in a cold garage it seldom does, so the compressor barely runs and the freezer slowly thaws. That can be a placement or garage-kit question rather than a broken part, and the technician will say so before any part is ordered.
Upright and chest freezers full of meat, fish or a garden harvest deserve the same urgency as the kitchen fridge. If one stops freezing, keep the lid closed and book a visit; a full chest freezer left shut holds its cold far longer than one opened to check.
05Private wells
Ice makers and dispensers on well water
Tay Valley and the lake roads draw their water from private wells. Hardness and fine sediment work slowly on a refrigerator: the screen inside the water-inlet valve clogs, the fill tube scales up, and ice production fades over months instead of stopping overnight. On a well, changing the fridge’s water filter sooner than the manual’s interval usually pays off, and a sediment filter or softener on the house supply helps too.
06Brands and area
Brands we repair and towns nearby
Brands we work on include Danby, Frigidaire, GE, Whirlpool, Maytag, KitchenAid, Samsung, LG, Bosch, Electrolux and Kenmore, in every layout: top or bottom freezer, side-by-side, French-door, counter-depth, and standalone upright or chest freezers. Citywide information is on our Ottawa refrigerator repair page, and what common repairs cost is set out in the fridge repair cost guide.
Our Perth coverage takes in the heritage core, the Tay basin and the Highway 7 side of town, along with Drummond, Tay Valley and the nearby communities of Smiths Falls, Lanark, Westport and Carleton Place. Perth is roughly an hour southwest of Ottawa, so expect a possible travel charge, confirmed before the visit.
Washer, dryer, dishwasher or stove acting up as well? Perth has its own pages for stove and oven repair, dishwasher repair, washer repair and dryer repair, all summarised on Perth appliance repair.
07Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Rates shown are for this area. We confirm the total when we call to book.
Residential diagnostic
Visit and diagnosis in this area
Gas appliances & commercial
Gas ranges, ovens, dryers; commercial equipment
After-hours visit
Between 9 PM – 7 AM
08Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $119 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
09For property managers, landlords & restaurants
Commercial & multi-unit service
- Reach-ins
- Walk-ins
- Commercial dishwashers
- Suites in multi-unit buildings
$159 + taxCommercial diagnostic
Commercial service11Coverage
Also near Perth
How quickly can you get to a Perth fridge that has stopped cooling?
Book online at any hour and mention that it isn’t cooling. Your request becomes an appointment once we call or text with a time window of about three hours, and a same-day visit is possible when the schedule allows.
Do you charge extra to travel to Perth?
Possibly. Travel charges can apply beyond 30 km from downtown Ottawa, and Perth is well past that; we tell you the amount when you book.
Can you fix a chest freezer or upright freezer?
Yes, along with the freezer compartment of any fridge. A chest freezer full of food that has stopped freezing should be booked as soon as you notice it.
Is it worth fixing a fridge that’s about 10 years old?
In most cases, as long as the compressor is sound: fans, defrost components, relays and valves cost far less than a new fridge. When an older unit’s compressor has failed, we’ll recommend replacing it instead; repair or replace explains the trade-off.
What will I pay for a fridge repair in Perth?
The diagnostic visit in the Perth area is $119 + tax, and the repair is quoted in writing before any work starts; compressor and refrigerant (sealed-system) repairs are quoted by phone. Any travel charge is confirmed when you book, and our fridge repair cost guide shows what common repairs typically cost.
13Ready when you are
Request a Perth fridge repair.
$119 + tax diagnostic visit in this area; the repair is quoted in writing before any work. We call or text to confirm your time window.