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Hull · Aylmer · bilingual dryer repair

Dryer not heating in Gatineau

The drum tumbles and the timer runs, but clothes come out cold and damp. We repair no-heat dryers across Gatineau, Hull and Aylmer; gas models are confirmed when you book.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential, electric. Gas appliances: $129 + tax.

Online requests are confirmed by call or text.

Illustration: a stainless front-load dryer with its exhaust duct and a cut-away base panel. Six checkpoints are marked: control board, door switch, heating element or gas igniter, thermal fuse, drum belt and rollers, and blower and vent. 010503060204 CONTROL BOARDDRUM BELTHEAT SOURCEBLOWER & VENTDOOR SWITCHTHERMAL FUSE Display, timerRollers, idlerElement, igniterLint, airflowLatch, startThermostats

GatineauQCOttawaON

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaGatineau
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

A dryer not heating while the drum still turns has an open link somewhere in its heat chain: a blown thermal fuse, an open heating element, a failed high-limit or cycling thermostat, a lost 240-volt leg or, on gas models, the igniter, flame sensor or valve coils. Check the breaker, the cycle and the exterior vent first. If it is still cold, book a diagnosis: it is usually a modest repair rather than a new machine.

01Before you book

Safe checks first

Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.

  1. BreakerTurn the dryer’s double breaker fully off, then back on. A half-tripped 240-volt breaker is the most common no-heat fix that costs nothing.
  2. SettingMake sure the dryer isn’t on Air Fluff, Eco or a no-heat cycle. It sounds obvious; it is not rare.
  3. Exterior ventWatch the vent hood outside while the dryer runs. Weak or no airflow, or a flap frozen shut, means the vent is the problem and the fuse is the casualty.

Stop using it if you notice

  • A smell of hot lint or burning
  • The breaker trips again, or the cord or outlet looks scorched
  • The top of the dryer is too hot to keep a hand on
  • Any gas odour around a gas dryer

Turn the dryer off and pull the plug; if you smell gas, get everyone out of the home and call Gazifère (or 911) from outside. Then call 613-301-0016.

02How it works

Why a dryer stops heating but keeps turning

The drum and the heat are two separate systems inside a dryer. The motor turns the drum and the blower; the heat comes from an electric element or a gas burner, controlled by a chain of safety parts: a thermal fuse, a high-limit thermostat, a cycling thermostat and, on newer models, a control board and moisture sensor. When any link in that chain opens, the dryer keeps tumbling happily and simply never gets warm.

That is why “my dryer runs but no heat” is one of the most common dryer calls we take in Gatineau, and why it is usually a modest repair rather than a new machine.

03Likely causes

The causes, from most to least common

Thermal fuse blown (electric and gas). A one-time safety fuse on the blower housing that opens when the exhaust gets too hot. It does not reset. It usually blows because the vent is restricted, so replacing it without clearing the vent means it blows again within weeks. That is why the vent run is checked whenever we replace a fuse.

Heating element open (electric). The coil inside the heater breaks at one point and the circuit is gone, while the rest of the dryer works perfectly. Elements for Whirlpool, Maytag, Samsung, LG, GE and Frigidaire are common parts.

High-limit or cycling thermostat failed. Either can fail open. The high-limit is a safety; the cycling thermostat turns the heat on and off to hold the set temperature. A dryer that heats for a few minutes and then goes cold for the rest of the cycle often has a cycling thermostat that drops out early.

Only half the power (electric dryers). An electric dryer needs two 120-volt legs to make 240 volts for the element. If one leg drops (one breaker pole tripped, or a burned terminal on the cord or outlet), the motor still runs on the surviving leg but the element gets nothing. If the dryer stopped heating right after a breaker trip, check the breaker first; if it happens again, the outlet or cord needs attention from a qualified person.

Igniter, flame sensor or gas valve coils (gas dryers). The burner has to light and stay lit. A worn igniter never gets hot enough, a faulty flame sensor never closes the valve circuit, and weak valve coils open for a few minutes then drop out. Each has its own signature, and the diagnostic watches the full ignition sequence. See gas dryer repair for the detail.

Heat is there but weak, and cycles take forever. This is airflow, not the heater. A vent packed with lint, a crushed foil duct behind the machine, or an exterior hood frozen shut or blocked by birds in a Gatineau winter all restrict the exhaust; the dryer then overheats and shuts off its own heat. It is also the number-one dryer fire risk. See dryer takes too long.

Control board or moisture sensor. Dryers with electronic controls can stop calling for heat because a relay on the board has failed, or because the moisture sensor bars are coated with dryer-sheet residue and report “dry” immediately. The board is tested before it is replaced.

04The diagnostic

What the diagnostic covers in Gatineau

The technician measures the voltage at the outlet and the terminal block; tests the thermal fuse, the high-limit and cycling thermostats and the element (or, on gas, watches the igniter, flame sensor and valve sequence); measures exhaust airflow and temperature; inspects the blower and the vent run to the exterior; and checks the moisture sensor and the control.

That order separates an inexpensive fuse from a control board, and you get the answer in plain language, with a written quote, before anything is replaced. After the visit you also receive a written diagnostic report.

05Pricing

Honest, up-front pricing

The diagnostic is $89 + tax for an electric dryer in a home and $129 + tax for a gas dryer or commercial equipment, and it is applied toward the repair if you go ahead. Most no-heat repairs are a fuse, a thermostat, an element or an igniter; a drive motor or control board costs more. Typical dryer repairs, parts and labour, fall in these ranges (your own repair is quoted in writing first):

  • Thermal fuse or cycling thermostat: typically $130–$280
  • Heating element (electric): typically $200–$400
  • Igniter or gas valve (gas dryers): typically $200–$380
  • Drive motor: typically $250–$450
  • Control board: typically $200–$400

The full table is on dryer repair cost in Gatineau.

Hull, Aylmer and central Gatineau are within 30 km of downtown Ottawa, so no travel charge applies there; for the farther sectors, any travel charge is confirmed when you book. Visits between 9 PM and 7 AM add a $100 flat after-hours fee (see emergency appliance repair). Every repair carries a 3-month warranty on parts and labour.

06Brands

Brands we repair in Gatineau

Samsung, LG, Whirlpool, Maytag, GE, Frigidaire, KitchenAid, Bosch, Electrolux, Kenmore, Speed Queen, Inglis, Amana and Blomberg, electric and gas (gas service confirmed when you book), in standard, compact and stackable models, as well as ventless heat-pump dryers. See Samsung dryer repair in Gatineau for Samsung-specific notes. B&M Canada Appliances has been in business since 1995, with a parts and appliance warehouse in Gatineau.

07Repair or replace

Repair or replace a dryer that will not heat?

A no-heat fault is one of the best cases for repair: a fuse, thermostat or element on a dryer under twelve years old costs a small fraction of a new machine, and dryers are simple enough to run fifteen years or more. The exceptions are a dryer whose drum, motor and heater have all worn together, or a control board on a discontinued model.

Our repair or replace a dryer guide has the decision by age. If you do replace, appliance installation in Gatineau covers the vent, the electrical hook-up and the stacking kit.

08Service area

Dryer not heating? We cover every sector of Gatineau

We cover all sectors of the City of Gatineau: Hull, Aylmer, the Plateau, Vieux-Hull, Pointe-Gatineau, Limbour, Touraine, Buckingham and Masson-Angers, in English or French. Sector pages: appliance repair in Hull and appliance repair in Aylmer; for every other appliance, see appliance repair in Gatineau. The Gatineau dryer hub is dryer repair in Gatineau; the Ontario-side version of this guide is dryer not heating in Ottawa.

En français : sécheuse qui ne chauffe pas à Gatineau, réparation de sécheuse à Gatineau and prix de réparation de sécheuse. Other dryer problems: dryer not drying clothes, dryer making noise, dryer not spinning and sécheuse qui ne tourne pas.

09Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

10Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

12By area

Dryer repair near you

Local pages for the neighbourhoods we serve most, with what is specific to each.

13Coverage

Dryer repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

14Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Why does my dryer run but not heat?

The drum and the heat are separate systems. The heat chain (thermal fuse, thermostats, element or gas burner, control) has opened somewhere while the motor keeps turning. On electric dryers a blown thermal fuse or an open element is most common; on gas dryers, the igniter or valve coils.

How much does it cost to fix a dryer that is not heating in Gatineau?

The diagnostic is $89 + tax for a residential electric dryer and $129 + tax for gas or commercial, applied toward the repair. Most no-heat repairs then typically land between $130 and $400 for parts and labour, quoted in writing before we start.

Can I replace the thermal fuse myself?

We don’t recommend it. The fuse usually blows because the vent is restricted, so a new one blows again unless the restriction is found and cleared, and a restricted vent is a fire risk. Never bypass the fuse; have the vent checked at the same time.

Do you charge extra to come to Gatineau, Hull or Aylmer?

No. Hull, Aylmer and central Gatineau are within our standard area at the same rates as Ottawa. For addresses more than 30 km from downtown Ottawa, any travel charge is confirmed when you book.

Do you repair gas dryers in Gatineau?

Gas dryers have a $129 + tax diagnostic that includes the full burner and ignition check. Gas service in Gatineau is confirmed when you book, so mention that the dryer is gas in your request.

Can you fix it the same day?

Same-day visits are possible across Gatineau and Ottawa when the schedule allows. Fuses, thermostats, elements and igniters are common parts for the major brands, so many no-heat repairs are finished on the first visit.

15Ready when you are

Book dryer repair in Gatineau.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.