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Smiths Falls · Rideau Canal · Montague

Washer and washing machine repair in Smiths Falls

Front-load and top-load washing machine repair across Smiths Falls: the downtown core off Beckwith Street, the canal-side streets, the newer builds on the edges and Montague township.

Diagnostic$109+ tax

Diagnostic visit in this area. The repair is quoted in writing before any work.Gas appliances and commercial equipment: $149 + tax.

Online requests are confirmed by call or text.

Illustration: a white front-load washer connected to its wall supply valves, with a cut-away base panel. Six checkpoints are marked: control board, door lock, door boot seal, water inlet valves, drain pump, and drum bearing. 010603040205 CONTROL BOARDDRUM BEARINGDOOR BOOTINLET VALVESDOOR LOCKDRAIN PUMP Display, sensorsSpider, shocksSeal, mouldHot + cold fillLatch, switchFilter, hose

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaSmiths Falls
  • Diagnostic$109 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

A washer that quits mid-cycle leaves you with a drum full of water and a week of laundry backing up. B&M Canada Appliances repairs front-load, top-load and stacked washing machines across Smiths Falls and Montague, on most major brands. The technician diagnoses the fault and quotes the repair in writing before any work begins. Because Smiths Falls lies southwest of Ottawa, well beyond 30 km of downtown, a travel charge may be added; we confirm it when you book.

01What is it doing?

Common washer problems

Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.

02Local homes

Washer repair for every Smiths Falls home

Laundry rooms here run the full range: high-efficiency front-loads in newer builds, faithful old top-loads that have washed a decade of loads, and stacked units in tighter spaces. Smiths Falls is mid-revival. Wartime and century homes carry appliances with real mileage, while the newer builds and renovations that followed the town’s rebound have electronics-heavy machines now hitting their first out-of-warranty faults.

Town water is municipal, but Montague and the county roads run on wells, and hard-water scale is the steady background cause in dishwashers and washers out there.

03Common faults

Faults we see most in Smiths Falls

Won’t drain: drum full of water

The most urgent washer call: a clogged drain pump filter, a failed drain pump, or a sock in the hose. We drain it, find the cause and quote the fix.

Won’t spin

Lid locks and door latches, worn drive belts, motor couplers or control faults. The clothes come out soaked until it’s fixed.

Leaking onto the floor

Split fill hoses, worn door boots on front-loads, cracked pumps or loose clamps. We find the source, not just the puddle, and check the floor-side risk.

Error codes and dead panels

Modern washers speak in codes. We use the right diagnostic tools to read them properly, so you’re not paying for guesswork parts.

Banging, walking or grinding

Worn suspension rods, shocks or bearings, or just a load of towels asking too much. We’ll tell you which honestly; on some models, bearings are a replace-the-machine conversation.

Fill problems

Slow fills and no-fills are usually inlet valves, and on well water, sediment-clogged valve screens are the local pattern we check first.

04Older houses

Sloping basement floors and older wiring

In older homes the washer often sits on a basement floor that slopes toward the drain or has settled over the years. A machine that isn’t sitting square on all four feet rocks on spin, wears its suspension faster and can creep across the floor. Part of a shaking-washer call is checking the feet and levelling the machine, not just replacing shocks.

Older wiring matters too. If a washer is completely dead, check the breaker and try another small appliance in the same outlet before you book, and don’t run a washer from an extension cord. Anything beyond that, such as a scorched plug or an outlet that feels warm, is a job for an electrician.

05Repair visit

What happens on a washer repair call

Send a request online at any time or call. We confirm your window, about three hours, by call or text, and note the washer’s make and model so the technician knows what to expect; the request isn’t an appointment until then. Any travel charge is confirmed at the same time.

On site the technician checks the pump, valves, locks, belt or coupler, suspension and controls, reads any stored error codes, then quotes the repair in writing before touching a part. You receive a written diagnostic report, and repairs are backed by a 3-month parts-and-labour warranty.

06Service area

Serving Smiths Falls and area

All Smiths Falls neighbourhoods, from the downtown core off Beckwith Street and the canal-side streets to the newer builds on the town’s edges, plus Montague township and nearby Perth, Merrickville and Westport.

We repair Samsung, LG, Whirlpool, Maytag, GE, Frigidaire, Bosch, KitchenAid, Kenmore, Electrolux, Inglis, Speed Queen and more, front-load, top-load and stacked pairs. Need a different appliance fixed? See Smiths Falls fridge repair, dryer repair, dishwasher repair and stove and oven repair, or the full Smiths Falls appliance repair overview. For the Ottawa side of our coverage, see Ottawa washing machine repair.

07Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Rates shown are for this area. We confirm the total when we call to book.
Diagnostic visitFee

Residential diagnostic

Visit and diagnosis in this area

$109+ tax

Gas appliances & commercial

Gas ranges, ovens, dryers; commercial equipment

$149+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat

08Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $109 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

09For property managers, landlords & restaurants

Commercial & multi-unit service

  • Reach-ins
  • Walk-ins
  • Commercial dishwashers
  • Suites in multi-unit buildings

$149 + taxCommercial diagnostic

Commercial service

12Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
How fast can you get to a broken washer in Smiths Falls?

We confirm the earliest available window by call or text once you send a request. Same-day visits are possible when the schedule allows.

Is there a travel charge for Smiths Falls?

Smiths Falls is outside the 30 km zone around downtown Ottawa, so a travel charge may apply. If it does, we confirm it when you book, before the visit.

Front-load or top-load: do you fix both?

Yes, both, plus stacked laundry centres. Front-load door boots and drain pumps and top-load couplers and lid locks are standard repairs for us.

My washer is full of water and won’t drain. What do I do?

Don’t bail it yet. Switch it off, unplug it and tell us it’s stuck full when you book; the technician drains it cleanly as part of the visit.

What does washer repair cost in Smiths Falls?

The diagnostic is $109 + tax, with a written quote before any repair. Most common repairs land in the $150–$320 range all-in, and we confirm any travel charge at booking.

13Ready when you are

Book a Smiths Falls washer repair.

$109 + tax diagnostic visit in this area; the repair is quoted in writing before any work. We call or text to confirm your time window.