Aurora · York Region · Newmarket-based technician
Fridge and refrigerator repair in Aurora, ON
Our York Region technician, based in neighbouring Newmarket, fixes fridges, freezers and ice makers across Aurora, from town-centre side-splits to Aurora Highlands and Bayview Wellington.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.York Region: residential, electric appliances only.
Online requests are confirmed by call or text.
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaAurora, York Region
- Diagnostic$89 + tax residential
- ScopeResidential, electric only
- Warranty3 months on repairs
Short answer
B&M Canada Appliances repairs household refrigerators in Aurora: fridges that run warm, frost up, leak, make noise or have an ice maker that quit. Our technician is based in Newmarket, just north of Aurora, and works on top-freezer, bottom-freezer, side-by-side, French-door and counter-depth models. The diagnostic is $89 + tax, and nothing is fixed until you approve a written quote. York Region service is residential only.
01What is it doing?
Common refrigerator problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Leaking water
Noisy or clicking
Ice maker not working
Frost or ice build-up
Freezing food
02Before you book
Safe checks first
Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.
- Controls and displayMake sure the temperature setting wasn’t bumped and the fridge isn’t in demo or showroom mode, which runs the lights with no cooling.
- Air ventsMove food away from the air vents inside the freezer and fridge; blocked vents can leave one side warm.
- Ice maker and water lineFor ice problems, check the ice-maker on/off switch and make sure the shut-off valve on the fridge’s water line is open; it may be behind the fridge, under the sink or in the basement.
- Model numberFind the model number on the rating label in the fresh-food section so we can look up parts before the visit.
Stop using it if you notice
- Burning smell or smoke from the back
- Breaker trips each time the fridge starts
- Water reaching the outlet or power cord
If you see flames, leave and call 911. Otherwise, if it is safe to reach the plug, unplug the fridge, move food to a cooler and book a visit. Then call 613-301-0016.
03Aurora homes
Fridge repairs we do in Aurora
Aurora has everything from 1970s and 80s side-splits near the town centre to large newer homes in Aurora Highlands, Bayview Wellington and Hills of St. Andrew. That means basic top-freezer fridges in one kitchen and 36-inch French-door or counter-depth models with in-door ice makers in the next. The symptoms are similar across all of them:
- Fresh-food side warm, freezer cold: usually a defrost fault that has iced over the evaporator, or a failed evaporator fan.
- Both sides warm: the condenser fan or coil (often just dirty), the start relay, or the compressor itself.
- Frost on the back wall of the freezer: the defrost heater, sensor or control.
- Water on the floor or under the crispers: a frozen or blocked defrost drain, or a leaking water line or valve.
- Ice maker or dispenser not working: the ice maker itself, the water valve feeding it, a fill tube that has frozen, or weak supply pressure.
- Noisy fridge: fan blades catching ice, a worn fan motor or a relay clicking.
- Doors not sealing: worn gaskets or sagging doors.
We repair Samsung, LG, Whirlpool, GE and GE Profile, Frigidaire, KitchenAid, Maytag, Bosch, Kenmore, Electrolux and other common brands.
04Counter-depth models
Counter-depth and built-in style fridges
Many Aurora kitchens have counter-depth fridges fitted tightly into cabinets. That limits airflow around the condenser, so the fridge runs longer and warmer than it should, and it makes the back panel harder to reach. Tell us when you book if the fridge is boxed in or has panels around it. The technician may need to slide it out carefully to reach the compressor area and the water connection.
Keep the grille at the bottom front clear of rugs and dust; on many counter-depth models that grille is where the condenser draws its air.
05Big repairs
Sealed-system faults and the repair-or-replace call
Refrigerant and compressor work is regulated sealed-system repair. It has its own $159 + tax diagnostic; we then explain the fault and give you the repair price by phone, along with an honest view of whether the fridge is worth it at its age.
On most fridges under about 10–12 years old, fans, defrost parts, sensors, valves and gaskets are worth repairing. A failed compressor on an older, lower-cost unit usually isn’t. You get the price and a straight answer, and the decision stays yours.
06Aurora coverage
Where we cover in Aurora
All of Aurora, L4G, including Aurora Village, Aurora Heights, Aurora Highlands, Bayview Northeast, Bayview Wellington, Aurora Grove, Hills of St. Andrew and Aurora Estates. We also cover Newmarket, Oak Ridges, King City and the rest of York Region.
Other Aurora repairs: washer and dryer repair in Aurora and dishwasher repair in Aurora. Next door, see fridge repair in Newmarket.
07Booking
Booking an Aurora fridge visit
- Send us your Aurora postal code, the fridge’s brand and model number and a short description of the problem, online or by phone.
- We call or text to confirm a time window of about three hours. Your request isn’t an appointment until then.
- At the visit, the technician finds the fault and puts the repair price in writing.
- Approve it and the repair is done there and then, or on a second visit if a part has to be ordered. Completed repairs carry a 3-month warranty on parts and labour.
Our York Region visits run during the day and cover household appliances only, so we don’t take commercial refrigeration or overnight emergency calls in Aurora.
08Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- York Region: residential, electric appliances only.
Residential diagnostic
Visit and diagnosis; written quote before any repair
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
09Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
11Coverage
Also near Aurora
What does a fridge repair in Aurora cost?
You pay $89 + tax for the visit and diagnosis, and parts and labour are quoted in writing before any work starts.
How quickly can you get to Aurora?
Aurora is a short drive from our technician’s base in Newmarket. Same-day visits happen when the route has room; otherwise we book the next available window.
Do you repair Samsung and LG French-door fridges?
Yes. They’re some of the most common fridges we repair, including in-door ice maker and cooling problems.
My fridge is leaking water inside. What causes that?
Usually a blocked or frozen defrost drain. The technician clears the drain and checks the defrost system so the leak doesn’t come back; see why fridges leak water.
Do you repair freezers too?
Yes, including upright and chest freezers and ice makers.
13Ready when you are
Book fridge repair in Aurora.
York Region: residential, electric appliances. $89 + tax diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.