Washer Shaking, Banging, or Walking? Same-Day Washing Machine Repair in Ottawa & Gatineau

A washer that violently shakes, bangs, or walks across the floor on spin is usually worn suspension or bearings, or an unlevel install — and left alone it can damage the machine and your floor. B&M provides same-day washing machine repair across Ottawa & Gatineau, TSSA-certified and factory-authorized since 1995.
Book online or call (613) 301-0016 — same-day service when available.
Common causes of a washer that shakes or walks
- Worn suspension rods or shocks. On front-loaders, worn shock absorbers let the drum swing and bang during spin.
- Failed drum bearings. Worn bearings cause loud rumbling and heavy vibration that worsens over time.
- Unbalanced load or unlevel machine. A bunched load, or a washer that is not level on its feet, makes it shake and walk.
- Broken suspension spider or counterweight. A cracked spider arm or loose counterweight throws the drum off balance.
- Shipping bolts left in. Transit bolts not removed at install cause severe shaking on a new machine.
How B&M fixes it
We check the suspension, bearings, counterweights, and levelling to find the cause of the vibration, replace the worn parts, and confirm a smooth, stable spin. Suspension and bearing parts for major brands are stocked or sourced quickly.
What washing machine repair costs in Ottawa & Gatineau
Our diagnostic service call is $89 + tax ($129 commercial), and it goes toward the repair if you proceed. Most repairs are completed same-day with parts stocked on the van, and every repair is backed by our written warranty on parts and labour. B&M is TSSA-certified and factory-authorized, serving Ottawa & Gatineau since 1995.
Related services
Washing Machine Repair · Ottawa Appliance Repair · Gatineau Appliance Repair · 24/7 Emergency Repair · Book Online
Other washer problems we fix in Ottawa & Gatineau
Frequently asked questions
Why does my washer shake so violently on spin?
Usually worn suspension or failed bearings, or an unlevel machine. We diagnose which and fix it so it spins smoothly.
Is it safe to keep using a washer that walks across the floor?
Not for long — the vibration can damage the machine, hoses, and floor. A prompt repair is worth it.
Can worn bearings be replaced?
Yes, on most machines — we assess whether a bearing or suspension repair makes sense versus replacement and give you an honest recommendation.
