Restaurant Equipment Repair Ottawa — Same-Day Walk-In, Cooler, Oven & Dishwasher Service
✓ Same-day restaurant dispatch in Ottawa & Gatineau when availableB&M Canada Appliances is a licensed restaurant equipment service company for Ottawa, Gatineau, and the surrounding region. We repair walk-in coolers and freezers, reach-in commercial refrigeration, prep tables, undercounter coolers, commercial ovens and ranges, dishwashers, and the rest of the back-of-house lineup that keeps a restaurant moving. We also sell restaurant equipment and support full commercial kitchen installations — if a piece of equipment is past its life and needs replacing, we’ll quote both the repair and the replacement so you can decide.
Restaurant equipment we service
Walk-in coolers and walk-in freezers
Door gaskets, hinges and closers, evaporator fans, defrost heaters, condensate drain lines, temperature controllers and alarms, light fixtures, panel and floor patching coordination. Sealed-system work (refrigerant) is coordinated with licensed refrigeration trades — see the flag below — so the full job is done correctly.
Reach-in commercial refrigerators & freezers
Single-door and double-door reach-ins, glass-door merchandisers, beverage centres, freezer chests. We diagnose compressor and start-component faults, evaporator and condenser fan issues, thermostat and controller errors, door gaskets and hinges, and drain blockages.
Prep tables (sandwich, salad, pizza)
Sandwich and salad prep tables (Beverage-Air, True, Migali, Turbo Air, Continental, Atosa where applicable), pizza prep tables, low-boy prep stations. Refrigeration diagnostics plus rail-cooling, drain-line, and condenser-cleaning service.
Undercounter coolers and freezers
Under-bar coolers, undercounter prep coolers, freezer bases. Quick-turn repairs that get a station back online fast.
Commercial ovens, ranges & combi
Convection ovens, deck ovens, combi units where applicable, six-burner and ten-burner ranges, salamanders, charbroilers. Diagnostic covers electric models in full and gas-fuelled units within our licensed scope (gas-side work that requires a separately-licensed gas fitter is flagged before any billable work proceeds — see flag).
Commercial dishwashers and glass washers
Under-counter and door-type commercial dishwashers, high-temperature and chemical-sanitize units, glass washers. We diagnose drain pumps, wash and rinse arms, booster heaters, fill valves, door switches, control boards, and detergent / rinse-aid dispensing equipment where supplied.
Ice machines (within scope) and beverage equipment
Ice merchandisers and ice-storage bin diagnostics, beverage cooler condenser cleaning, and refrigeration-side troubleshooting. Sealed-system refrigerant work is coordinated with licensed refrigeration trades.
Commercial laundry & back-of-house support
Hospitality laundry (towels, linens), staff-uniform laundry rooms, commercial-grade washers and dryers.
Emergency restaurant equipment service
A walk-in cooler thawing inventory at 11 PM. A dishwasher down before Friday service. A commercial oven failing during prep for a 200-cover event. These are the calls we built our after-hours line for. After-hours emergency dispatch runs 9 PM to 7 AM and includes a $100 flat emergency fee on top of regular commercial rates. Call (613) 301-0016 directly — emergency calls don’t go through standard online booking.
Downtime prevention & maintenance scoping
Restaurant equipment fails because of cumulative wear — clogged condensers, worn door gaskets, dirty drain lines, weak motor capacitors, mineral build-up. Regular maintenance catches those before they become a Friday-night service call.
Custom maintenance schedules can be scoped for restaurants, commercial kitchens, and businesses that need ongoing support. Depending on the operation, that might mean more frequent visits for high-volume kitchens, lighter cadence for cafés and bars, or annual checks for light-use back-of-house — matched to your operating calendar and food-safety cycle.
Every maintenance visit includes a written condition report — useful for the operator, food-safety inspections, and equipment-replacement planning.
Licensed Service. Commercial-Focused. Built for Businesses That Can’t Afford Downtime.
B&M Canada Appliances is a licensed restaurant equipment service company and a licensed commercial kitchen equipment service provider for Ottawa and Gatineau food-service operators. Here’s what that means for you:
- Licensed service team for commercial appliances and restaurant equipment — backed by clean documentation on every call.
- Bilingual technicians (EN / FR) for both Ottawa and Gatineau-side restaurants.
- 3-month warranty on parts and labour we install — on top of any manufacturer parts warranty.
- Written diagnostic and quote on every visit — for your operator file, insurance, and food-safety paperwork.
- Repair + replacement options — we’ll tell you when a unit is genuinely past serviceable life and quote the replacement at the same time.
- Coordinating role with licensed gas, electrical, refrigeration, and HVAC trades where those scopes are required — see the flag below.
Pricing — straight, no surprises
| Restaurant / commercial service call | $129 + tax — full on-site diagnostic and a written, fixed-price repair quote. |
| Residential service call (for staff-housing / live-in scenarios) | $89 + tax |
| Parts & labour | Itemized against the fixed-price quote you approve. |
| After-hours emergency (9 PM – 7 AM) | $100 flat emergency fee on top of regular rates. |
| Travel beyond 30 km | Jobs more than 30 km from downtown Ottawa may include extra km / travel fees, quoted up-front. |
| Warranty | 3-month warranty on parts and labour we install. |
Service area
We service restaurant accounts across the full Ottawa-Gatineau region. Core service areas:
Plus restaurant corridors — ByWard Market, Centretown, Westboro, Hintonburg, Glebe, Wellington West, Elgin Street, Bank Street, Preston, Little Italy. Jobs more than 30 km from downtown Ottawa may include extra km / travel fees, quoted up-front before dispatch.
Frequently asked questions
How fast can you reach a restaurant emergency in Ottawa or Gatineau?
Most daytime restaurant calls booked before 1 PM get a same-day arrival window. After-hours emergency calls (9 PM – 7 AM) go through 613-301-0016 — those include a $100 flat emergency fee on top of regular commercial rates. We treat walk-in cooler / freezer failures and dishwasher-down-before-service calls as priority.
Do you handle sealed-system refrigerant work on walk-in coolers and freezers?
Sealed-system refrigerant work in Canada must be performed by trades licensed for refrigeration / refrigerant handling. Where a job requires sealed-system work, we coordinate with licensed refrigeration trades — either through our network or through the contractor you prefer. We handle the diagnosis, the non-sealed-system repairs (controllers, fans, drains, gaskets, electrical), and the project coordination. We tell you up-front when sealed-system work is in scope.
Do you sell restaurant equipment as well as repair it?
Yes. B&M Canada Appliances sells restaurant equipment, sources replacement units when an existing piece is past serviceable life, and supports full commercial kitchen installations. See our restaurant equipment sales & kitchen installation page.
Can you support a brand-new restaurant opening from scratch?
Yes — equipment selection, supply, delivery, placement, and installation coordination. Where licensed trades are required (gas line, electrical service, refrigeration sealed-system, HVAC), we coordinate through our network so the kitchen is fully ready for inspection and opening day.
What does your written maintenance report cover?
Each maintenance visit includes equipment condition, refrigeration temperatures, door gasket condition, drain line status, electrical safety checks, gas connection inspection (within scope), and a recommended action list. The report is suitable for food-safety inspections and equipment-replacement planning.
Do you offer preferred-vendor arrangements for restaurant groups?
Yes — restaurant groups, hotel-restaurant operators, and multi-location food-service businesses can scope a preferred-vendor arrangement with priority response, agreed labour rates, single point of contact, and periodic reporting on equipment health across the portfolio.
