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Gas stove repair · Ottawa · Gatineau

Gas stove igniter keeps clicking in Ottawa

Why a gas burner keeps sparking after it lights or with the knob off, what you can safely check yourself, and when the switch or spark module needs a technician.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential, electric. Gas appliances: $129 + tax.

Online requests are confirmed by call or text.

Illustration: a stainless freestanding range with a glass cooktop and an x-ray view into the oven. Six checkpoints are marked: control board, surface elements or burners, bake element or igniter, broil element, oven temperature sensor, and door hinges and gasket. 010205040306 CONTROL BOARDSURFACE UNITSTEMP SENSORBROIL ELEMENTBAKE ELEMENTDOOR HINGES Display, clockElements, burnersOven probeTop heatOr gas igniterGasket, seal

OttawaONGatineauQC

Written diagnostic report

Fault
Explained on site
Quote
Approved first
Warranty
3 months
  • Service areaOttawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

A gas burner that keeps clicking, even after it lights or when the knob is off, is usually moisture under the burner cap, a cap that is dirty or off-centre, or a worn igniter switch. Less often a failed spark module or a cracked igniter electrode is to blame. Let a wet burner dry and re-seat the cap; if the clicking continues, book a repair. If you smell gas, leave the home and call Enbridge Gas from outside.

01Before you book

Safe checks first

Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.

  1. Let it dryAfter a boil-over or a wipe-down, turn the knob off and give the burner a few hours to dry. Water under the cap is the usual reason for non-stop clicking.
  2. Re-seat the capWith the burner off and cool, set the cap back flat and centred on the burner head. A crooked cap stops the spark from lighting cleanly.
  3. Clean, don’t soakBrush crusted food off the cap and ports with a dry cloth or soft brush, keeping water away from the white ceramic igniter.
  4. Knobs fully offA knob that sticks just past OFF can hold its spark switch closed, and on most ranges one closed switch makes every igniter spark. Turn each knob firmly to OFF and see whether the clicking stops.

Stop using it if you notice

  • A smell of gas (rotten eggs) around the stove
  • Gas flowing without lighting within a few seconds
  • Burners that light late with a whoosh or a pop
  • Sparks jumping outside the burner, or a burning smell
  • Yellow, lifting or uneven flames

If you smell gas, leave the home now and call Enbridge Gas (Gazifère on the Gatineau side) or 911 from outside. Otherwise turn the knobs off, unplug the range or switch off its breaker, and leave the burner parts in place. Then call 613-301-0016.

02Common causes

Why a gas stove igniter keeps clicking

  • Moisture in the burner. Spills or cleaning water under the burner cap make the igniter keep sparking until everything dries.
  • Misaligned or dirty burner cap. A cap that is off-centre or crusted with food keeps the spark from completing, so it clicks again and again.
  • Worn igniter switch. A failing spark switch behind the knob sends a constant signal, so the burner clicks even when it is off.
  • Failed spark module. A bad module can make one burner, or every burner, click non-stop.
  • Cracked igniter electrode. A cracked ceramic igniter misfires and keeps clicking.

03The repair

How we stop a burner from clicking

The technician dries and cleans the burner assembly, checks the cap alignment, and tests the igniter switch and spark module, then replaces the worn part so the burner lights cleanly and the clicking stops. In Ontario the gas work is done by our TSSA-certified technicians; for a gas range in Gatineau, service is confirmed when you book. Factory-authorized repairs are part of the service, and B&M has been in business since 1995.

A gas stove takes the $129 + tax gas diagnostic, and the repair is quoted in writing for your approval before any work. Other stove symptoms: a burner that won’t light or heat and a burner stuck on high.

04Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

05Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

08Coverage

Oven & range repair on both sides of the river

Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL Stylised map of Gatineau neighbourhoods north of the Ottawa River and Ottawa neighbourhoods south of it GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL
Primary marketNeighbourhoodCross-river dispatch

Also serving

09Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Why does my gas burner keep clicking after it lights?

Most often moisture or a misaligned, dirty burner cap. If it persists once the burner is dry and seated, a worn igniter switch or spark module is the cause; both are common repairs.

Is constant clicking dangerous?

On its own it usually isn’t, but if you smell gas, leave the home and call Enbridge Gas from outside. Otherwise book a repair so the burner lights properly.

Can you fix it the same day?

When the schedule allows. Many clicking-burner repairs are finished in one visit, especially when we know the range’s model ahead of time.

10Ready when you are

Book a gas stove repair in Ottawa.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.