Stove Burner Stuck On or Won’t Adjust? Same-Day Stove Repair in Ottawa & Gatineau

An electric burner that stays on high and will not adjust — or will not turn off — is usually a failed infinite switch or a shorted element, and it is a safety issue worth fixing fast. B&M offers same-day stove and cooktop repair across Ottawa & Gatineau, TSSA-certified for gas and factory-authorized since 1995.
Book online or call (613) 301-0016 — same-day service when available.
Common causes of a stove burner stuck on high
- Failed infinite (burner) switch. The most common cause — a burned-out infinite switch sends full power regardless of the knob setting.
- Shorted heating element. An element shorted to the burner receptacle can stay on high.
- Welded switch contacts. Contacts inside the switch can weld closed so the burner will not turn off.
- Damaged knob or shaft. A stripped knob or shaft can fail to move the switch.
- Control board fault. On electronically controlled ranges, a board fault can lock a burner on.
How B&M fixes it
For safety we recommend turning the burner off at the breaker until repaired. We test the infinite switch, element, and knob, replace the failed part, and confirm the burner adjusts and shuts off correctly. Switches and elements are stocked on the van for same-day repairs.
What stove repair costs in Ottawa & Gatineau
Our diagnostic service call is $89 + tax ($129 commercial), and it goes toward the repair if you proceed. Most repairs are completed same-day with parts stocked on the van, and every repair is backed by our written warranty on parts and labour. B&M is TSSA-certified and factory-authorized, serving Ottawa & Gatineau since 1995.
Related services
Stove Repair · Ottawa Appliance Repair · Gatineau Appliance Repair · 24/7 Emergency Repair · Book Online
Other stove problems we fix in Ottawa & Gatineau
Frequently asked questions
My burner is stuck on high and will not turn down — is it dangerous?
Yes, treat it as a safety issue — turn it off at the breaker and book a repair. It is usually a failed infinite switch, a common same-day fix.
Why will my burner not turn off?
Most often welded contacts in the burner switch or a shorted element. Both are repairable — we replace the faulty part.
Can you come out the same day?
Usually yes — a stuck-on burner is treated as urgent across Ottawa & Gatineau.
