Range and oven repair · Ottawa · Gatineau
Oven won’t turn on in Ottawa?
A dead oven, or one whose display lights up without heating: what each pattern points to, the checks worth making first, and what a technician replaces.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential, electric. Gas appliances: $129 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
When an oven won’t turn on at all, it usually isn’t getting power (a tripped double breaker, a blown fuse or a loose connection) or has a failed control board or timer. If the display works but nothing heats, the cause is more often a worn igniter (gas) or a burned-out element (electric), a door lock stuck after self-clean, or a blown thermal fuse. Reset the breaker once; if it stays dead, book a diagnosis.
01Before you book
Safe checks first
Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.
- Double breakerFind the range’s two-pole breaker in the panel, switch it fully off, then back on. If it trips again, leave it off.
- Clock and displayAfter a power cut, a flashing clock can block the oven on many ranges. Set the time before trying again.
- Locks and modesLook for a lock symbol, a Sabbath or demo mode, or a delay-start timer, and cancel it.
- Cooktop testTry a surface burner. If the cooktop works and the oven doesn’t, the fault is in the oven’s own circuit, not your home’s supply.
Stop using it if you notice
- The breaker trips again as soon as you reset it
- Burning smell, smoke or scorch marks at the outlet or back panel
- Crackling or buzzing from the control panel
- A gas smell from a gas range
Leave the breaker off and don’t remove the back or control panels. If you smell gas, get everyone out, then phone Enbridge Gas from outside. Then call 613-301-0016.
02Common causes
Why an oven won’t turn on
- No power or tripped breaker. A tripped double-pole breaker, a blown fuse or a loose connection can leave an electric oven dead.
- Whole electric range dead. If the clock is blank and neither the surface elements nor the oven will heat, the fault sits before the controls: the 240-volt supply from the panel, the range cord, or the terminal block where the cord joins the range at the back, which can loosen or scorch over time. Reset the double breaker once; if it trips again or the range stays dead, leave the cord and terminal block to the technician rather than pulling the range out.
- Failed control board or timer. A faulty board or a stuck timer can stop the oven turning on.
- Bad igniter (gas) or element (electric). If the controls work but there is no heat, a worn igniter or a burned-out element is the usual cause.
- Stuck self-clean door lock. A lock stuck after a self-clean cycle can leave the oven unable to start.
- Tripped thermal fuse. A blown thermal fuse cuts power to the oven.
03Dead or no heat
Blank display or no heat: two different faults
A blank display means power isn’t reaching the control, or the control itself has failed. A display that works while the oven stays cold puts the heating side under suspicion instead: the igniter or element, the thermal fuse or the door lock.
We check the power supply, the control board, the igniter or element and the safety devices to find why it won’t turn on, then replace the faulty part. Gas ranges in Ontario are serviced by our TSSA-certified technicians. Our repairs are factory-authorized, and B&M has served Ottawa and Gatineau since 1995. If you are weighing a new range instead, see repair or replace your oven.
04Keypad faults
Touchpad or keys not responding
A third pattern sits between a dead oven and a cold one: the display lights up, but pressing Bake, Start or the number pads does nothing, or only some keys respond. First rule out a control lock, a Sabbath or demo mode and a flashing clock, as in the checks on this page. If the keys still ignore you, one of two parts is usually at fault.
- The membrane keypad. A thin layer of switch contacts under the printed overlay, connected to the control board by a ribbon cable. One dead key, keys that only work when pressed hard, or beeps and setting changes nobody made all point here. Cleaner sprayed straight onto the panel can seep under the overlay, and heat and steam rising from the cooktop or the oven vent wear it over the years.
- The control board. When no key responds at all, or the display shows broken or random segments, the board that reads the keypad may have failed instead.
The technician tests the keypad circuits first, since a control board usually costs more than a keypad, and you get a written quote before any work. On some ranges with a glass touch panel, the panel and the board are sold as one assembly; if yours is one of them, the quote says so. To protect a new keypad, spray cleaner onto a cloth rather than onto the panel. Built-in units have their own notes on wall oven repair.
05Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Visit and diagnosis; written quote before any repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
06Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
08By area
Oven & range repair near you
Local pages for the neighbourhoods we serve most, with what is specific to each.
09Coverage
Oven & range repair on both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
My oven is completely dead. What is wrong?
Usually a power issue (breaker, fuse or connection) or a failed control board. We test both and tell you exactly what is needed.
The display works but the oven will not heat. Why?
That points to a worn igniter on a gas oven or a burned-out element on an electric one, both common repairs.
Can a self-clean cycle stop an oven from turning on?
Yes. Its heat can blow a thermal fuse or leave the door lock stuck, and either can stop the oven starting. The self-clean guide explains both.
Why is my oven control panel not working?
It depends on whether the display lights up. A blank panel points to the power supply or the control board. A lit panel that ignores your presses is often just locked or in demo mode; if clearing that doesn’t help, the membrane keypad or the control board has failed, and we test which one before quoting the repair.
11Ready when you are
Get your oven working again.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.