Electrolux appliances · Ottawa · Gatineau
Electrolux appliance repair in Ottawa
We repair Electrolux front-load washers, dryers, refrigerators, dishwashers, ranges and wall ovens across Ottawa and Gatineau, from E13 washer codes and dryers without heat to oven sensor faults.
Diagnostic$89+ tax
Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
Electrolux is a Swedish premium brand known for high-efficiency washers, dryers and dishwashers, and the same group owns Frigidaire, so the two share many parts. Typical Electrolux appliance repair jobs are washer E13 codes, dryers that stop heating, refrigerator temperature problems, leaking dishwashers and failed oven sensors, each quoted in writing before any work.
01Electrolux lineup
Electrolux washers, dryers and kitchen appliances in Ottawa homes
Electrolux washing machines, dryers, refrigerators, dishwashers and ranges are all part of our work in Ottawa and Gatineau. In the laundry room that means front-load washers with Perfect Steam, LuxCare and SmartBoost features and their matching electric and gas dryers; in the kitchen, French-door refrigerators, induction and gas ranges, wall ovens and built-in dishwashers.
Model numbers usually start with E (EFLS for front-load washers, EFME for electric dryers). The label is inside the door opening on laundry, near the top of a side wall inside the fridge, and on the inner door edge of a dishwasher. Have both brands at home? See Frigidaire repair in Ottawa.
02Common problems
Electrolux faults we diagnose and repair
- Electrolux washer E13 error code: a water-level or leak fault; we test the drum water-level sensor, hoses and seals.
- Electrolux dryer not heating: the high-limit thermostat or heating element (igniter or gas valve on gas models).
- Electrolux refrigerator temperature issues: a defrost failure or a sealed-system fault.
- Electrolux dishwasher leaking: the door seal or the inlet valve.
- Electrolux oven temperature sensor failure: the sensor or the control board.
03What we check
How the technician narrows down an Electrolux fault
Electrolux front-loaders log codes that point to a system rather than a part. With E13, the door boot and hoses are checked for leaks and the water-level sensor is tested before anything is replaced; water left standing in the drum often points to a blocked pump filter or drain pump.
When an oven runs hot or cold, we measure the sensor’s resistance and test the board output. In Ontario, gas ranges and dryers are serviced by our TSSA-certified technicians. Smell gas? Leave the home and call Enbridge Gas (Gazifère in Gatineau) or 911 from outside. If a fridge’s compressor or refrigerant is at fault, the $159 + tax sealed-system diagnostic applies and labour is quoted by phone. See dryer not heating.
04Service area
Where we provide Electrolux appliance repair
We visit Electrolux owners in downtown Ottawa, Nepean, Kanata, Barrhaven, South Keys, Gloucester, Orléans and across the river in Gatineau. See all our service areas.
05Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Applied toward the approved repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairGo ahead and the $89 is applied toward the repair.
06Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
08Coverage
Both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Are Electrolux and Frigidaire the same company?
Frigidaire is owned by AB Electrolux, and many models share platforms, control boards and sensors, so we repair both brands with the same approach.
What does E13 mean on an Electrolux washer?
It is generally a water-level or leak fault. Because the exact meaning varies by model, we check the hoses, door boot and water-level sensor before replacing a part.
My Electrolux dryer runs but won’t heat. What is it?
On electric models, usually the high-limit thermostat or heating element; on gas models, the igniter or gas-valve coils. A restricted vent can cause repeat failures, so airflow is checked too.
10Ready when you are
Book your Electrolux appliance repair.
Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.