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Kanata · west Ottawa · bilingual service

Appliance repair in Kanata

Fridges, freezers, washers, dryers, dishwashers, stoves and ovens repaired in your home anywhere in Kanata, from Kanata North and Morgan’s Grant to Bridlewood and Glen Cairn, in English or French.

Diagnostic$89+ tax

Applied toward the approved repair when you go ahead.Residential appliances. Gas, commercial and sealed-system rates below.

Online requests are confirmed by call or text.

Stylised map of the Ottawa River with Gatineau neighbourhoods to the north and Ottawa neighbourhoods to the south, linked by a dispatch route across the river GATINEAU QUÉBEC OTTAWA ONTARIO OTTAWA RIVER RIVIÈRE DES OUTAOUAIS Aylmer Gatineau Masson-Angers Buckingham Kanata Stittsville Nepean Barrhaven Manotick South Keys Vanier Gloucester Orléans DOWNTOWN HULL

OttawaONGatineauQC

  • Service areaKanata, Ottawa
  • Diagnostic$89 + tax residential
  • LanguageEnglish & French
  • Warranty3 months on repairs

Short answer

Looking for appliance repair in Kanata? We come to homes all over Kanata, from Kanata North and Kanata Lakes to Beaverbrook, Katimavik, Glen Cairn and Bridlewood, to fix refrigerators, freezers, washing machines, dryers, dishwashers, ovens, stoves, cooktops, range hoods and microwaves. Kanata is less than 30 km from downtown Ottawa, so there is no travel charge. You see a written quote before any work begins, and a same-day visit is possible when the schedule has room.

01Services

Repairs in Kanata

Choose the appliance to see common faults, safe checks and the diagnostic fee.

02Local service

Appliance repair across Kanata’s neighbourhoods

Our technicians repair appliances in homes throughout Kanata, Ontario, the former city on Ottawa’s west side that has been part of the amalgamated City of Ottawa since 2001. On every visit, the technician finds the actual fault and explains it in plain terms before anything is fixed.

North of the Queensway, we work in Kanata North, Morgan’s Grant, Kanata Lakes and Beaverbrook, including the homes, townhouses and condos around the Kanata North tech park on March Road. South of the highway, we cover Katimavik-Hazeldean, Glen Cairn and Bridlewood.

The kind of home matters. Newer houses and townhouses often put the laundry on the main or second floor, where a slow washer leak can show up on the ceiling below, and many have stacked laundry closets with long dryer vent runs. Condos and apartments tend to have compact or stacked units, so tell us about building access and parking. In established areas such as Beaverbrook and Glen Cairn, basement laundry rooms and older appliances are common, and you get a straight answer on whether a repair is worth it.

03What we repair

Appliances we repair in Kanata

Each appliance has its own Kanata page:

Just bought a new appliance? Our appliance installation in Kanata page covers dishwasher, laundry, fridge, stove and range hood hook-ups. For restaurants, cafés and other food-service businesses around the tech park, see commercial appliance repair in Kanata.

04Fridges and laundry

Fridge, washing machine and dryer repair in Kanata

Refrigerator and freezer repair in Kanata

Food in a warm fridge starts to spoil within a few hours, so say so when you book. Rather than swapping parts on a hunch, the technician reads the compartment temperatures, checks airflow over the coils and tests each suspect part in turn; you pay only for the part that actually failed.

What you noticeWhat we usually find
Fridge or freezer not coolingEvaporator coil buried in frost after a defrost heater, defrost thermostat or sensor failure; evaporator or condenser fan not turning; condenser coil caked with dust; start relay or control board fault
Water inside or on the floorDefrost drain plugged or frozen, water inlet valve leaking, split water line

Ice makers and water dispensers, frost that keeps coming back, door gaskets that no longer seal and fridges that click, buzz or rattle are all part of the job, on French-door, side-by-side, bottom-mount, top-mount, counter-depth and built-in refrigerators as well as chest and upright freezers. A compressor or refrigerant fault is sealed-system work, with its own $159 + tax diagnostic and labour quoted by phone. Meanwhile, keep the doors shut and move essentials to a cooler once the fridge has been warm for a few hours. Brands and models: fridge repair in Kanata.

Washing machine repair in Kanata

We repair front-loaders, top-loaders, high-efficiency models and stacked washer-dryer pairs. With an upstairs laundry room, a leak gets urgent fast, so close the taps behind the machine if you can do so without stepping into water.

What you noticeWhat we usually find
Water left in the drumPump filter clogged, drain hose kinked or blocked, drain pump failed
Washes but won’t spinWorn belt, faulty lid switch or door lock, tired suspension parts, motor control fault
LeakingTorn door boot (bellows), cracked or loose hose, failed pump seal
Musty smell from a front-loaderDebris held in the pump filter or mould in the door boot; we clean or replace the part and show you how to prevent it

Add any display code, such as OE, 5C, F21 or E21, to your booking request so the right part is more likely to come along. More on washer repair in Kanata.

Dryer repair in Kanata

We fix electric and gas dryers, including the stacked units found in many Kanata townhouses and condos. Gas models are serviced by our TSSA-certified technicians.

What you noticeWhat we usually find
Tumbles but no heat (electric)Heating element, thermal fuse, cycling thermostat or high-limit thermostat
Tumbles but no heat (gas)Igniter, flame sensor or gas valve coil
You hear it run, but the drum stays stillBroken belt, worn idler pulley or worn drum rollers
Squealing or thumpingDrum rollers, glides or the idler pulley
Two or three cycles to dry a loadMost often a lint-restricted vent rather than the dryer

A clogged vent starves the dryer of air, stretches drying times and makes the cabinet run hot, which is a fire risk as well as a nuisance. Airflow is checked on every dryer call, and the technician will tell you plainly if the vent, not the dryer, is to blame. We also handle dryers that won’t start or shut off early. Details: dryer repair in Kanata.

05Kitchen appliances

Oven, stove and dishwasher repair in Kanata

Oven, stove, range and cooktop repair in Kanata

We cover freestanding, slide-in and built-in ranges, wall ovens and cooktops in electric coil, glass-top, gas and induction versions. Gas ranges, ovens and cooktops are handled by our TSSA-certified technicians.

What you noticeWhat we usually find
Oven won’t heat, bakes unevenly or runs hot or coldBurnt-out bake or broil element, temperature sensor or control fault
Burner or element stays offFailed element or infinite switch; on induction, the generator board or touch controls
Gas burner won’t light, igniter clicks non-stop, weak or uneven flameIgniter, ignition switch or burner parts; the same checks apply to a gas oven that won’t heat
Self-clean lock stuck, touchpad not respondingDoor lock assembly, control board or touchpad

Electric ranges run on 240 volts, so keep the panels on and leave the wiring to the technician, who isolates the power safely and tests each component. More on stove and oven repair in Kanata.

If you smell gas, don’t troubleshoot. Get everyone outside, then call Enbridge Gas’s emergency line or 911 from there, and book the repair once the utility has made it safe.

Dishwasher repair in Kanata

We repair built-in, panel-ready and compact dishwashers from Bosch, Miele, KitchenAid, Whirlpool, Samsung, LG, GE, Frigidaire and other brands, including units that won’t fill, won’t start or leave the load wet.

What you noticeWhat we usually find
Standing water after a cycleClogged filter, blocked drain hose or air gap, failed drain pump
Dishes come out dirtyBlocked spray arm, weak circulation pump, failing inlet valve, water not hot enough
Leak under the cabinetWorn door gasket, cracked sump, loose hose connection underneath
Bosch E15, E24 or E25E15 means water has reached the base pan; we find the leak, dry the base and reset the unit. E24 and E25 point to a drain problem (filter, hose or pump).

See dishwasher repair in Kanata for more.

Range hood and microwave repair in Kanata

We fix hood fans that stall or barely draw, dead lights and unresponsive controls, plus over-the-range and built-in microwaves that spark, won’t heat or won’t start, along with failed door switches, turntable motors and exhaust fans. With a countertop microwave, replacing it usually costs less than a repair, and we’ll be upfront about that.

06How it works

How our Kanata service works

  1. Book online or by phone. The online form takes requests around the clock, but a request only becomes an appointment once we phone or text you with an arrival window of roughly three hours.
  2. Diagnosis in your home. The whole appliance is checked, not just the part that looks guilty.
  3. Explanation and written price. Nothing is repaired until you have seen the quote and said yes.
  4. The repair. Done with quality parts. When a part has to be ordered, you get the expected timeline and a booked return visit.

In Kanata, the standard rates apply: the $89 + tax residential service call, or $129 + tax for a gas appliance, is credited toward the repair once you approve it. We work from 7 AM to 9 PM, and a visit between 9 PM and 7 AM carries a $100 flat after-hours fee. A written diagnostic report follows the visit, and the repair is covered for 3 months on parts and labour (ask us for the written terms).

Helpful before we arrive: a clear path to the appliance and its model number, usually printed on a label inside the door or on the back panel.

07Why B&M

Why Kanata homeowners choose B&M

  • Transparent process. Diagnosis first, a plain-language explanation next, and the repair only with your approval.
  • Professional in-home service. Respectful technicians whose aim is to get your kitchen or laundry room back to normal.
  • Repairs that last. We set out to fix the cause the first time, not to return for the same fault.
  • In business since 1995. More than 30 years of appliance repair, with service in English and French.

Brands we service in Kanata

Bosch, Miele, Samsung, LG, Whirlpool, KitchenAid, Maytag, GE and GE Café, Frigidaire and Frigidaire Gallery, Electrolux, Kenmore, Amana, Jenn-Air, Fisher & Paykel, Blomberg and many other brands. If the manufacturer’s warranty still applies, ask the manufacturer first; the repair may be covered.

08Service area

Kanata service areas and the west end

We provide in-home appliance repair in every part of Kanata:

  • Kanata North
  • Morgan’s Grant
  • Kanata Lakes
  • Beaverbrook
  • Katimavik-Hazeldean
  • Glen Cairn
  • Bridlewood

Next door, we also serve Stittsville, Carp, Bells Corners and Nepean. For the rest of the city, see Ottawa appliance repair, and across the river, Gatineau appliance repair. Not sure what you need? Contact us and we will point you in the right direction.

09Rate card

Clear diagnostic pricing

One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.

  • You approve a written quote before any repair work.
  • Repairs carry a 3-month warranty — ask for the written terms.
  • Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee

Residential diagnostic

Applied toward the approved repair

$89+ tax

Gas appliances

Gas ranges, ovens, cooktops and dryers

$129+ tax

Commercial equipment

Restaurants, property managers, landlords

$129+ tax

Sealed-system diagnostic

Refrigerant, compressor

$159+ tax

After-hours visit

Between 9 PM – 7 AM

+$100flat
  1. Diagnostic visit$89 + tax, residential. The technician finds the fault.
  2. Written quoteYou see the repair price and approve it first.
  3. RepairGo ahead and the $89 is applied toward the repair.

10Dispatch, step by step

How a visit works

Four stages, and you always know which one you’re in.

  1. Request sent · not yet booked

    Request

    Book online or call. Tell us the appliance, brand and what it’s doing.

    Next: we call or text you

  2. Appointment starts here

    Booking confirmed

    Confirm

    We call or text to confirm a time window. Your booking is confirmed only then.

    Your confirmed time window

  3. Fault found

    Diagnose

    The technician tests the appliance and explains the fault. $89 + tax residential.

    Written diagnostic report

  4. Quote approved

    Repair

    You approve the written quote first. Repairs carry a 3-month warranty.

    3-month repair warranty

A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.

11For property managers, landlords & restaurants

Commercial & multi-unit service

  • Reach-ins
  • Walk-ins
  • Commercial dishwashers
  • Suites in multi-unit buildings

$129 + taxCommercial diagnostic

Commercial service

14Before you book

Questions, answered

Something else? Call and ask.

613-301-0016
Do you offer same-day appliance repair in Kanata?

Yes, when the day’s schedule allows. Send a request online or call; we then phone or text to set a window of about three hours, and that confirmation is what makes it an appointment.

How much is the service call in Kanata?

$89 + tax for residential appliances, or $129 + tax for gas appliances, and the fee counts toward the repair if you approve it. Kanata is within 30 km of downtown Ottawa, so no travel charge is added.

Do you service condos and apartments in Kanata?

Yes. We repair appliances in condos, apartments, townhouses and detached homes across Kanata. Let us know about building access and parking when you book.

Do you bring parts with you?

Many repairs are finished on the first visit when the part is a common one. If a special part is needed, we order it and schedule the soonest return visit.

Should I repair or replace my appliance?

After the diagnosis you get an honest recommendation based on the appliance’s age, condition and repair cost; if a repair isn’t worth it, we say so. Our repair-or-replace guide explains the trade-offs.

Do you cover areas near Kanata?

Yes. Besides every Kanata neighbourhood, including Bridlewood, Beaverbrook and Glen Cairn, we also serve nearby Stittsville, Carp and Bells Corners.

15Ready when you are

Book your Kanata appliance repair.

Ottawa and Gatineau. $89 + tax residential diagnostic, applied toward the approved repair. We call or text to confirm your time window.