Dryer noise · Ottawa · Gatineau
Dryer making loud noise in Ottawa? Causes and fixes
What a squealing, thumping or grinding dryer is telling you, what you can safely check first, and when to book a repair in Ottawa or Gatineau.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential, electric. Gas appliances: $129 + tax.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
A dryer making loud noise, whether it squeals, thumps or grinds, is usually wearing out part of the drum drive: the support rollers, the idler pulley, the front glides or felt seals, the belt or the motor bearings. These parts are affordable, and replacing them early protects the drum and motor. Rule out a loose object first; if the noise stays, book a diagnosis.
01Before you book
Safe checks first
Five minutes that sometimes save a visit, and always make it faster. Skip anything you are not comfortable doing.
- Empty the drumCoins, zippers and buckles knock and rattle. If the dryer runs quiet when empty, the noise came from the load.
- Look for trapped objectsWith the dryer unplugged, check the drum edges and the lint-screen slot for a coin or an underwire.
- Level itA dryer rocking on an uneven floor or touching a wall vibrates loudly; adjust the feet.
- Turn the drum by handWith the dryer unplugged, turn the drum slowly. Scraping or a bump on every turn points to rollers or glides.
Stop using it if you notice
- A burning or hot-rubber smell
- Grinding that gets louder, or a drum that slows or stops
- Loud squealing with a cabinet that is very hot to the touch
- Any gas smell near a gas dryer
Switch the dryer off and unplug it; for a gas smell, leave the home and call Enbridge Gas (Ontario) or Gazifère (Gatineau) from outside. Then call 613-301-0016.
02Common causes
Common causes of a noisy dryer
- Worn drum support rollers. Flat or seized rollers cause a rhythmic thumping or rumbling as the drum turns.
- Failing idler pulley. A worn idler pulley bearing produces a loud squeal that often rises with drum speed.
- Worn drum glides or felt seals. Worn front glides let the drum scrape, causing a grinding or scratching noise.
- Failing drive motor. A motor with worn bearings can hum loudly or grind.
- Loose object or worn belt. A coin in the drum or a frayed belt can also cause knocking or thumping.
03The repair
How we quiet a squealing or thumping dryer
We identify whether the noise comes from the rollers, the idler pulley, the glides, the belt or the motor, then replace the worn part. Rollers, pulleys, glides and belts are common parts, so many noise repairs are finished on the first visit. In Ontario, gas dryers are serviced by our TSSA-certified technicians.
The diagnostic is $89 + tax ($129 + tax for gas dryers). The repair is quoted in writing before work begins and carries a 3-month warranty on parts and labour. B&M Canada Appliances, in business since 1995, provides factory-authorized repairs.
04Related symptoms
Noise plus another dryer problem?
If the squeal ended with a drum that won’t turn, see dryer not spinning in Ottawa; if the dryer is also cold, dryer not heating; if loads need two cycles, dryer takes too long to dry. Our Ottawa dryer repair service covers other dryer faults, and the Gatineau dryer repair service serves the Quebec side.
05Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Visit and diagnosis; written quote before any repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
06Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
08By area
Dryer repair near you
Local pages for the neighbourhoods we serve most, with what is specific to each.
09Coverage
Dryer repair on both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Why is my dryer squealing?
Most often a failing idler pulley or worn drum rollers. Both are inexpensive, common parts, so the repair is often finished on the first visit.
Is a noisy dryer worth fixing?
Yes. Rollers, pulleys and glides cost far less than a new dryer, and replacing them prevents bigger damage. Our dryer repair cost guide explains how the price of a repair is worked out.
Do you service gas dryers?
Yes. In Ottawa our TSSA-certified technicians service gas dryers ($129 + tax diagnostic); on the Gatineau side, gas service is confirmed when you book.
11Ready when you are
Book your noisy dryer repair.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.