Stittsville · west Ottawa · bilingual service
Appliance repair in Stittsville
Newer west-end homes, connected appliances and busy family kitchens: we repair fridges, washers, dryers, dishwashers, ovens and microwaves across Stittsville, Fernbank and Jackson Trails, in English or French.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- Factory-authorized repairs
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
- Service areaStittsville, Ottawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
B&M Canada Appliances has offered appliance repair in Stittsville and west Ottawa since 1995, covering refrigerators, washers, dryers, dishwashers, stoves, ovens, microwaves and range hoods of every major make, including the LG, Samsung and Whirlpool smart appliances common in the area’s newer homes. Stittsville is inside our standard Ottawa service area, so no travel charge applies; same-day visits happen when the schedule allows, and you get a written quote before any work starts.
01Services
Repairs in Stittsville
Choose the appliance to see common faults, safe checks and the diagnostic fee.
02What we fix
Appliance repair Stittsville: what we fix every week
These are the repairs Stittsville and west Ottawa households book most often. Most major brands are covered, with Samsung, LG, Whirlpool, GE, Maytag, Bosch, KitchenAid, Frigidaire, Kenmore and Electrolux among the most common.
- Refrigerator repair in Stittsville: warm fresh-food section, ice maker or dispenser faults, water on the floor, compressor noise.
- Washing machine repair: standing water, no spin, error codes, shaking on spin.
- Dryer repair: no heat, clothes still damp, burning smell, drum noise.
- Dishwasher repair: water left in the tub, leaks, cloudy or dirty dishes, strange noises.
- Stove and oven repair: elements or burners not heating, oven not holding temperature, igniter problems.
- Microwave repair: runs without heating, sparks, hums.
- Range hood repair: fan, light or motor not working.
03Newer homes
Service geared to Stittsville’s newer homes
New-build west-Ottawa homes
Stittsville has grown fast, and most homes date from the 2000s onward, fitted with LG, Samsung and Whirlpool smart appliances. Our technicians are equipped for the modern digital control boards and the sealed-system refrigeration common in these builds. Sealed-system work is diagnosed separately at $159 + tax, and that repair is quoted by phone.
Many of these appliances report faults through a display code or a phone app. Note the code, or the message the app shows, when you book: it often points to the failed part and helps the technician bring it on the first trip.
No travel charge from our Ottawa base
Stittsville sits just off Highway 417 in Ottawa’s west end, within 30 km of downtown. There is no extra travel fee: you pay the same $89 + tax diagnostic as any Ottawa address.
Same-day visits when the schedule allows
Same-day visits in Stittsville are often possible when the schedule allows. Service hours run from 7 AM to 9 PM, so evening windows are available as well; a visit between 9 PM and 7 AM carries a $100 flat after-hours fee.
04Pricing
Stittsville appliance repair pricing
We charge a flat $89 + tax diagnostic fee for residential appliances. Gas appliances (gas stove, range, oven, cooktop or dryer) and commercial service calls are $129 + tax, with gas work handled by TSSA-certified technicians. That fee pays for the visit, the diagnosis and a written quote, and no repair starts until you approve that quote.
Common calls include a refrigerator that is not cooling, a washing machine or dishwasher that won’t drain, a dryer with no heat and an oven or stove that is not heating. What the repair costs depends on the fault, the part and the model: a drain pump, thermal fuse or bake element is usually a smaller job than a control board or a motor. Your price is set in writing after the diagnosis, and sealed-system repairs on a fridge are quoted by phone. Our Ottawa appliance repair cost guide has more detail by symptom.
05Neighbourhoods
Stittsville neighbourhoods we cover
- Stittsville Main
- Crossing Bridge Estates
- Fernbank
- Jackson Trails
- Kingsway Park
- Blackstone
- Amberwood Village
Next door we also serve Kanata, Carp and Richmond. Our service area page lists every community we cover in Ottawa and Gatineau.
06Appliance by appliance
Our appliance repair services in Stittsville
Every visit follows the same approach: find the actual cause, explain it in plain language and give you a written price before any work starts. Service is available in English and French.
Refrigerators and freezers
Food starts to spoil within hours, so a warm fridge is the most urgent call. In newer French-door and bottom-freezer models the cause is usually a frosted evaporator from a failed defrost heater or sensor, a stopped evaporator or condenser fan, or a control or inverter board, rather than the compressor itself; a dusty condenser coil can add to the problem. The technician measures temperatures and tests each component, so you pay only for the part that failed. We also repair leaking fridges (a frozen defrost drain, a cracked water line or an inlet valve), ice makers and dispensers that stop, freezers that frost up, doors that won’t seal and fridges that click, buzz or rattle. More detail is on our Stittsville fridge repair page.
While you wait: if the fridge has been warm for more than a few hours, move the essentials into a cooler and keep the doors shut in the meantime.
Washer repair in Stittsville
High-efficiency front-loaders are common in newer homes, and their most frequent faults are drainage and door locks. A washer that won’t drain usually has lint or a small item in the pump filter, or a drain pump that has failed; one that won’t spin needs a door lock, belt, suspension part or motor control. Leaks come from a torn door boot, a loose hose or a pump seal, and a musty smell from debris in the filter or mould in the boot. Share any code when you book, such as OE, 5C, F21 or E21, so the technician brings the right part.
Dryer repair in Stittsville
Electric dryers that won’t heat usually have a failed element, thermal fuse or thermostat; gas dryers an igniter, flame sensor or valve coils, handled by our TSSA-certified technicians. A drum that won’t turn means a belt, idler or rollers. When drying simply takes too long, the vent is the first suspect: lint in the run cuts airflow and makes the dryer run hot, a fire risk as well as a nuisance. If that sounds familiar, our guide to a dryer that takes too long covers what to check before you book.
Dishwashers
Built-in and panel-ready dishwashers that won’t drain usually have a clogged filter, a kinked drain hose or air gap, or a failed pump. Poor cleaning points to the spray arms, the circulation pump, an inlet valve or water that isn’t hot enough. Many newer dishwashers use a manual-clean filter under the lower spray arm, and a clogged one is behind many no-drain calls. On Bosch models, an E15 code signals water in the base pan, while E24 and E25 point to a blocked drain; we fix the cause, dry the base and reset the unit.
Ovens, ranges and cooktops
We repair gas, electric and induction ranges, wall ovens and cooktops: ovens that won’t heat or bake unevenly, burnt-out elements, temperatures running off, self-clean locks that won’t release, and touch controls or induction generator boards that stop responding. Gas burners that won’t light and igniters that click non-stop are TSSA-certified work. Electric ranges run on 240 volts, so please don’t open panels yourself.
Gas smell in the kitchen? Get everyone out, then call Enbridge Gas from outside. Book the repair once the utility has made it safe.
Range hoods and microwaves
Hood fans that won’t run, lights that fail and unresponsive controls are all repairable, as are over-the-range microwaves that won’t heat, spark, or have a failed door switch, turntable motor or exhaust fan. For a countertop model, replacement usually makes more sense than repair, and we will tell you if so.
07Every visit
What every Stittsville visit includes
- A confirmed time window of about three hours, by call or text, after you send your request.
- A full diagnosis of the appliance, not just the obvious symptom.
- A written quote before any repair begins; you decide whether to go ahead.
- Many repairs finished on the first visit when the part is common; ordered parts come with a timeline.
- A written diagnostic report, and a 3-month warranty on parts and labour for the repair we complete.
Appliances still inside their manufacturer’s warranty are worth a call to the maker before you book, since that repair may be covered.
08Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Residential diagnostic
Visit and diagnosis; written quote before any repair
Gas appliances
Gas ranges, ovens, cooktops and dryers
Commercial equipment
Restaurants, property managers, landlords
Sealed-system diagnostic
Refrigerant, compressor
After-hours visit
Between 9 PM – 7 AM
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
09Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
10For property managers, landlords & restaurants
Commercial & multi-unit service
- Reach-ins
- Walk-ins
- Commercial dishwashers
- Suites in multi-unit buildings
$129 + taxCommercial diagnostic
Commercial service12Coverage
Also near Stittsville
How fast can you come to Stittsville?
Often the same day, when the schedule allows; otherwise the next available window. We call or text to confirm a time window of about three hours.
Travel fee to Stittsville?
No. Stittsville is within our standard Ottawa service area: the same $89 + tax diagnostic, with no added travel fee.
Which brands do you work on?
Most major brands. Samsung, LG and Whirlpool are the most common in newer Stittsville homes, alongside GE, Maytag, Bosch, KitchenAid, Frigidaire, Kenmore and Electrolux.
Can you repair a gas range or dryer?
Yes. Our technicians are TSSA-certified, which Ontario requires for gas work, and a gas appliance diagnostic costs $129 + tax.
How long is the warranty?
Every repair we complete is covered for three months, parts and labour included. Ask us for the full written terms.
Do you offer dryer repair in Stittsville?
Yes, for electric and gas dryers across Stittsville, from Fernbank and Jackson Trails to Stittsville Main. When you book, tell us whether the dryer is electric or gas and whether it runs without heat, the drum won’t turn or a load needs two cycles to dry, and check whether the flap on the outside vent opens while it runs. That tells the technician whether to start with the heating parts, the drum or the vent.
14Ready when you are
Get your Stittsville appliance working again.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.