Not draining
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Samsung StormWash and WaterWall · Ottawa
Samsung dishwasher repair in Ottawa
We repair Samsung dishwashers across Ottawa and Gatineau, including StormWash, Linear Wash and WaterWall models, from leak-sensor codes to drainage, cleaning and drying faults.
Diagnostic$89+ tax
Residential diagnostic visit. The repair is quoted in writing before any work.Residential appliances. Gas, commercial and sealed-system rates below.
Online requests are confirmed by call or text.
- TSSA-certified gas work
- In business since 1995
- 5.0 on Google · 59 reviews (Oct 2026)
OttawaONGatineauQC
Written diagnostic report
- Fault
- Explained on site
- Quote
- Approved first
- Warranty
- 3 months
- Service areaOttawa
- Diagnostic$89 + tax residential
- LanguageEnglish & French
- Warranty3 months on repairs
Short answer
Samsung dishwashers are reliable but throw a recognizable set of faults: LC leak-sensor codes, 5E drain errors, standing water, poor wash results, leaks at the door or sump, heating and drying failures and door-latch problems. We find the exact cause in your kitchen, in Ottawa or Gatineau, and put the repair price in writing before any work begins.
01What is it doing?
Common Samsung dishwasher problems
Each guide explains what the symptom usually points to and what is safe to check yourself. Ready to book? Pick the symptom and it is filled in for you.
Not cleaning
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Leaking
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Won’t start
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Not drying
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02Common problems
Common Samsung dishwasher problems we fix
- LC or LE: the leak sensor has found water in the base pan, from the door seal, the sump, a hose or too much detergent foam.
- 5E or 5C: a drain error, usually the filter, the drain pump or a kinked hose. See dishwasher not draining.
- OE or OC: on most models, too much water in the tub, often an inlet valve that sticks open.
- 7E and other codes: meanings vary by model, so read us the code when you book.
- Heating and drying: the heater, the temperature sensor or empty rinse aid.
- Door latch: a worn latch or switch stops the cycle from starting.
Samsung dishwasher model numbers start with DW (DW80 on many current models), and the label is usually on the edge of the door. Having it ready helps the technician prepare.
03Wash systems
When StormWash or WaterWall stops cleaning
WaterWall (Linear Wash) models spray from a fixed bar at the back of the tub while a motorized vane travels along a track and deflects the water upward. If food blocks the track or the vane drive fails, part of the lower rack stays dirty. StormWash models rely on a powerful rotating jet; a clogged jet or filter, or a weak wash pump, shows up as poor results. More in dishwasher not cleaning.
04Cost
Samsung dishwasher repair cost and booking
The residential diagnostic is $89 + tax; it pays for the inspection and a written quote, and no work starts until you approve that quote. Your repair is covered by a 3-month warranty on parts and labour. Book online any time; after-hours visits (9 PM to 7 AM) add a $100 flat fee, and travel charges may apply beyond 30 km from downtown Ottawa. B&M has fixed appliances on both sides of the river since 1995.
05Rate card
Clear diagnostic pricing
One fee to find the fault. The repair itself is quoted in writing, and nothing proceeds until you approve it.
- You approve a written quote before any repair work.
- Repairs carry a 3-month warranty — ask for the written terms.
- Travel charges may apply more than 30 km from downtown Ottawa.
Diagnostic visitFee
Residential diagnostic
Visit and diagnosis; written quote before any repair
$89+ tax
Gas appliances
Gas ranges, ovens, cooktops and dryers
$129+ tax
Commercial equipment
Restaurants, property managers, landlords
$129+ tax
Sealed-system diagnostic
Refrigerant, compressor
$159+ tax
After-hours visit
Between 9 PM – 7 AM
+$100flat
- Diagnostic visit$89 + tax, residential. The technician finds the fault.
- Written quoteYou see the repair price and approve it first.
- RepairNothing is repaired until you approve the quote. Repairs carry a 3-month warranty.
06Dispatch, step by step
How a visit works
Four stages, and you always know which one you’re in.
Request sent · not yet booked
Request
Book online or call. Tell us the appliance, brand and what it’s doing.
Next: we call or text you
- Appointment starts here
Booking confirmed
Confirm
We call or text to confirm a time window. Your booking is confirmed only then.
Your confirmed time window
Fault found
Diagnose
The technician tests the appliance and explains the fault. $89 + tax residential.
Written diagnostic report
Quote approved
Repair
You approve the written quote first. Repairs carry a 3-month warranty.
3-month repair warranty
A request is not an appointment. Your visit is booked once we confirm a time window with you by call or text.
08By area
Dishwasher repair near you
Local pages for the neighbourhoods we serve most, with what is specific to each.
09Coverage
Dishwasher repair on both sides of the river
Two primary markets, one dispatch: Ottawa, Ontario and Gatineau, Quebec.
Also serving
Do you repair Samsung dishwashers in Ottawa?
Yes, Samsung dishwashers of every series, across Ottawa and Gatineau, with a written quote on site.
How much does a Samsung dishwasher repair cost?
The diagnostic is $89 + tax, and the repair price depends mainly on the part involved. Each repair is quoted in writing and carries a 3-month warranty.
Is same-day Samsung dishwasher repair possible?
When the schedule allows. Once you request a visit, we text or call with a confirmed arrival window.
11Ready when you are
Book your Samsung dishwasher repair.
Ottawa and Gatineau. $89 + tax residential diagnostic; the repair is quoted in writing before any work. We call or text to confirm your time window.