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Français613-301-0016Book a repair

Request a repair visit

Three short steps. We call or text to confirm your time.

Prefer to call? 613-301-0016
Best number to reach you to confirm the visit. Format: 613-xxx-xxxx
Street, unit (if applicable), city.
Customer Type
Residential diagnostic: $89 + tax; the repair is quoted in writing before any work. Commercial equipment and gas appliances (stove, range, oven, cooktop or dryer): $129 + tax (TSSA-certified gas handling).
Appliance Type
e.g. Samsung, LG, Whirlpool, GE, Bosch, Maytag.
Usually on a label inside the door, behind the unit, or under the lid.
For example F2 E1, OE or LE. Enter exactly what the display shows.
What is happening? When did it start? Any smells, sounds, or recent changes?
Format: MM/DD/YYYY. We do our best to honor preferred dates; final time confirmed by phone.
Preferred Time Window
Urgency
Service Call Fee Consent

02Before you book

Booking questions

Not sure what to write? Call and describe it.

613-301-0016
What should I include in my request?

The appliance, the brand, the model number if you have it, any error code on the display, and a short description of what it is doing and when it started. Access notes such as a buzzer code or parking fit in the address box; mention a stacked or built-in installation in the description. Keep a phone photo of the model and serial label handy so the numbers are easy to give us when we call or text to confirm.

Do I need the model number?

No. The field is optional, but the number helps the technician prepare for your model. The label is usually inside the door frame on washers and dryers, inside the fresh-food compartment on a fridge, on the frame behind the oven door or storage drawer, or along the inside edge of a dishwasher door; if you cannot find it, the technician reads it at the visit.

Can I ask for a same-day or after-hours visit?

Yes. Choose same-day in the urgency question; we fit you in when the schedule allows, or offer the first available slot when we call or text to confirm. Regular visits run from 7 AM to 9 PM. For a visit between 9 PM and 7 AM, pick the 9 PM to 7 AM option: it adds a $100 after-hours fee and also depends on the schedule.