Bosch dishwasher repair in Gatineau

A dishwasher that won’t drain leaves standing water souring in the tub. More seriously, a leak inside the cabinet can damage the floor and the sink base long before it shows on the surface. Bosch’s AquaStop system is designed to catch that: when water collects in the base tray, the float trips, the machine shows E15 and refuses to run.

That lockout is protecting your kitchen, and it means something upstream is leaking. Note what the display shows and tell us when you book. B&M Canada Appliances has been in business since 1995 and serves both sides of the river, with same-day visits in Gatineau when the schedule allows.

Bosch builds a good machine, and most of what we see is wear rather than design failure:

• Drain pump and drain hose blockages, the most common call: food debris, a fragment of broken glass or a clogged filter.
• E15 / AquaStop lockouts, triggered by a leak from a hose clamp, the sump gasket or the heat exchanger.
• Poor drying: Bosch’s condensation drying depends on rinse aid and a hot final rinse, so it suffers when the rinse aid runs out or the heater fails.
• Circulation pump and wash motor faults that leave dishes dirty.
• Door latch and hinge-cable wear that stops the cycle from starting or lets the door drop.
• Control-board or button-panel faults that leave the machine unresponsive.

If drying is the whole issue, our guide to a dishwasher not drying walks through the causes and the fixes worth trying first. For standing water, see dishwasher not draining in Gatineau.

• E15: the AquaStop leak lockout, water in the base tray. Draining the tray clears the code for a while, but the leak still has to be found.
• E24 and E25: the machine cannot drain, because of the filter, the drain pump or a blocked or kinked hose.
• E22: a dirty filter.
• E09: the heating element, which is why dishes come out cold and wet.
• E01 and E02: faults on the heating side of the control system, such as the board’s heater relay or the temperature sensor.
• E27: a supply-voltage problem.

Exact meanings vary by model and year. Older Bosch models use a flashing “Clean” or “Check water supply” light instead of numeric codes, and we diagnose those on site.

We service the 100, 300, 500 and 800 Series and the Benchmark line, including panel-ready, fully integrated models with the controls on the top edge of the door. Those need care on removal: the custom cabinet panel has to come off cleanly and go back aligned, and the door springs have to suit the panel’s weight. It’s routine work for our technicians in Gatineau and Ottawa kitchens.

Bosch’s sibling brands are built on a related platform, so if you have a Thermador or Gaggenau dishwasher, ask when you book.

The diagnostic visit is $89 + tax for residential customers and $129 + tax for commercial accounts. It covers a complete diagnosis and is applied toward the repair if you go ahead. You then receive a written quote for parts and labour and decide with no pressure. Every repair carries a 3-month warranty on parts and labour; ask for the written terms. For typical figures, our dishwasher repair cost guide lays out what common jobs run.

Gatineau, Hull and Aylmer are within 30 km of downtown Ottawa, so no travel charge applies there; farther addresses may carry travel charges, confirmed before the visit. Evening and overnight visits, from 9 PM to 7 AM, include a $100 flat surcharge.

On the Quebec side we cover Hull, Aylmer, the Gatineau sector, Buckingham, Masson-Angers, Chelsea, Cantley, Val-des-Monts and Wakefield. On the Ontario side we serve all of Ottawa, including Barrhaven, Kanata, Orléans, Nepean, Gloucester, Alta Vista and the core. Regional details are on our Gatineau appliance repair service and Gatineau dishwasher repair pages.

Bosch dishwashers are among the more repair-worthy machines on the market. Stainless tubs don’t rot, parts generally stay available for many years, and the usual failures (pumps, heaters, latches, hoses) cost far less than a replacement, especially for a panel-ready unit, where a new machine can mean new cabinetry work. Replacement generally makes sense only when the control board fails on a machine already past about twelve years. The technician tells you which case you’re in before you spend anything beyond the diagnostic.

We also handle Bosch dishwasher repair in Ottawa, the wider Bosch appliance repair range including ovens and cooktops, and every dishwasher brand through our Ottawa dishwasher repair service. In Gatineau we also repair fridges, including Whirlpool and Samsung models.

Votre lave-vaisselle Bosch ne vidange plus, ne sèche plus ou affiche le code E15 ? Nous le réparons à Hull, à Aylmer, à Buckingham, à Masson-Angers et dans les autres secteurs de Gatineau, de même qu’à Chelsea et à Cantley, en français ou en anglais, et le jour même lorsque l’horaire le permet. Le code E15 indique que le système anti-fuite AquaStop a détecté de l’eau dans le socle, les codes E24 et E25 signalent un problème de vidange et le code E09, un élément chauffant défectueux.

La visite de diagnostic coûte 89 $ + taxes en résidentiel (129 $ + taxes en commercial) et elle est appliquée à la réparation si vous l’acceptez. Le technicien vous remet une soumission écrite avant tout travail, et chaque réparation est couverte par une garantie de 3 mois sur les pièces et la main-d’œuvre. Voyez aussi nos pages réparation de lave-vaisselle à Gatineau et réparation d’électroménagers à Gatineau.