Washer Repair in Ottawa: Common Problems, Quick Checks, and When to Call a Pro
If your washing machine won’t start, won’t drain, leaks, or shakes loudly, this guide covers the most common washer problems in Ottawa and what you can safely check before booking a repair.
Washer issues are one of the most common appliance repair calls we see in Ottawa—especially with daily use, larger loads, and normal wear over time. Below are the top problems, quick checks you can do at home, and the signs it’s time to call a technician.
Common Washing Machine Problems (Ottawa Homes See These Often)
1) Washer won’t start
This can be caused by a door/lid switch issue, a power problem, or a control/board fault.
- Confirm it’s plugged in and the outlet works.
- Make sure the door/lid is fully closed.
- Try a different cycle (some cycles won’t run if the lid isn’t detected).
2) Washer won’t drain (standing water in the drum)
Often caused by a drain pump issue, a blocked filter, or a kinked drain hose.
- Look behind the washer for a pinched drain hose.
- If your model has a drain filter access panel, check for lint/coins (only if you’re comfortable).
3) Washer is leaking water
Leaks can come from worn hoses, loose clamps, a torn door boot (front-load), or over-sudsing.
- Check the hot/cold hoses at the back for drips.
- Use HE detergent for HE washers and don’t over-pour (extra foam can cause leaks).
4) Loud banging, shaking, or “walking”
Usually caused by an unbalanced load, uneven flooring, or worn suspension parts.
- Rebalance the load (heavy towels/blankets can throw it off).
- Make sure the washer is level (all feet touching the floor).
5) Washer fills slowly (or not at all)
This can happen from clogged inlet screens, low water pressure, or a faulty inlet valve.
- Confirm water taps are fully open (hot and cold).
- If pressure is weak in the house, test another faucet.
6) Musty smell or odour
Common in front-load washers due to moisture and buildup in the gasket and detergent drawer.
- Leave the door open after use to air out.
- Run a hot cleaning cycle with washer cleaner.
- Wipe the door gasket and detergent drawer.
Safe Quick Checks Before Booking a Repair
These low-risk checks solve a surprising number of issues:
- Power reset: Unplug for 60 seconds, then retry.
- Load balance: Redistribute heavy items evenly.
- Right detergent: Use HE detergent for HE washers; don’t over-pour.
- Drain hose: Make sure it isn’t kinked or pushed too far down the standpipe.
- Water taps: Confirm both hot and cold taps are open.
If the issue keeps coming back or the washer is leaking heavily, it’s best to stop using it and have it inspected to prevent water damage.
When It’s Time to Call a Washer Technician
Book service if you notice any of the following:
- Repeated leaks (especially from underneath or near the door/gasket)
- Burning smell or electrical odour
- Grinding noises, loud screeching, or metal-on-metal sounds
- Water not draining even after basic checks
- Washer won’t spin or keeps stopping mid-cycle
- Error codes that return immediately after a restart
Need washer repair in Ottawa? We can diagnose the issue and recommend the best fix.
Service call fee: $89 + tax
Book a service callWasher Repair Ottawa: Quick FAQ
Why is my washer not draining?
Common causes include a clogged filter, a kinked drain hose, or a failing drain pump. If basic checks don’t fix it, a technician can test the pump and drainage system.
Why is my washer leaking from the bottom?
Bottom leaks can come from hoses, clamps, the drain pump area, or internal seals. If you see steady leaking, stop use to avoid floor damage and book service.
Why does my washer shake so much on spin?
Unbalanced loads and leveling issues are the most common. If it’s level and still shakes, worn suspension parts may need replacement.
