HVAC Repair Ottawa — Licensed HVAC Contractor for Heating, Cooling & Commercial Equipment
✓ Licensed HVAC contractor servicing Ottawa & GatineauB&M Canada Appliances is a licensed HVAC contractor servicing Ottawa, Gatineau, and the surrounding region. We diagnose and repair furnace and air-conditioner faults, thermostat and airflow issues, no-heat and no-cooling complaints, smart-thermostat installation, and commercial HVAC equipment. Where a job also requires a separately-licensed gas fitter, refrigeration mechanic, or electrician (gas-line work, sealed-system refrigerant recovery, new electrical circuits), we coordinate that portion through our trade network — every quote is transparent about what we perform directly and what we coordinate.
Heating & cooling issues we troubleshoot
No heat / furnace not heating
We diagnose furnace symptoms — thermostat communication, blower-motor faults, control-board issues, igniter and flame-sensor symptoms, limit-switch errors, filter restriction, ducting issues. Where a fault requires gas-side work that falls inside a separately-licensed gas-fitter scope, we identify the issue, document it, and coordinate the licensed trade to perform the repair.
No cooling / air conditioner not cooling
We diagnose A/C symptoms — thermostat calibration, capacitor faults, contactor failures, blower-motor issues, condenser-coil restriction, evaporator-coil icing, drain-line blockages, low refrigerant indication. Sealed-system / refrigerant work is performed by licensed refrigeration trades — we coordinate that portion through our network.
Thermostat problems
Thermostat troubleshooting and replacement for standard, programmable, and smart thermostats. Wiring verification, calibration, and integration with existing HVAC equipment. Smart-thermostat pairing and zone-control troubleshooting.
Airflow problems
Weak airflow, hot/cold rooms, whistling registers, blower-motor noise — typical causes are dirty filters, partial duct blockages, blower-wheel imbalance, failing motor capacitors, or undersized return air. We diagnose the cause, document the recommended fix, and either perform the in-scope work or coordinate the trade-licensed portion.
No heat / no cooling — service workflow
For urgent calls (no heat in January, no cooling in July), we prioritize the dispatch. Our diagnostic isolates the fault, our written report covers the fix path, and the trade coordination is handled transparently if a licensed-trade scope is required.
Commercial HVAC support
Commercial heating and cooling equipment in offices, restaurants, retirement residences, and multi-tenant buildings has the same diagnostic categories as residential — control faults, motor failures, refrigerant indication, ducting issues — but the equipment is larger and the downtime cost is higher. We support commercial HVAC clients with diagnostic, troubleshooting, controls service, and trade coordination for licensed scopes.
Rooftop unit service
Rooftop-unit (RTU) diagnostic and troubleshooting is offered where the scope falls inside our license. Full RTU sealed-system or major-component service typically requires a separately-licensed refrigeration / HVAC contractor — we coordinate that work through our network where the scope is beyond our direct service.
Licensed HVAC Contractor. Commercial-Focused. Built for Ottawa & Gatineau.
B&M Canada Appliances is a licensed HVAC contractor for Ottawa and Gatineau homes and businesses. Here’s what that means for you:
- Licensed HVAC contractor for the heating, cooling, controls, airflow, and commercial-HVAC scope we perform directly.
- Bilingual technicians (EN / FR) for both Ottawa and Gatineau-side calls.
- 3-month warranty on parts and labour we install — on top of any manufacturer warranty.
- Written diagnostic on every visit — clear about what we did and what (if anything) needs a separately-licensed trade follow-up.
- Trade coordination with licensed gas fitters, refrigeration mechanics, and electricians for scopes outside the HVAC contractor scope.
- One accountable partner for the diagnostic, the repair, and the documentation.
Pricing — straight, no surprises
| Residential service call | $89 + tax — full on-site diagnostic and a written, fixed-price quote. |
| Commercial service call | $129 + tax — same on-site diagnostic + written quote for commercial / multi-tenant clients. |
| Parts & labour | Itemized against the fixed-price quote you approve. |
| After-hours emergency (9 PM – 7 AM) | $100 flat emergency fee on top of regular rates. |
| Trade-licensed scope | Quoted separately by the licensed trade where the work falls outside our direct scope. |
| Travel beyond 30 km | Jobs more than 30 km from downtown Ottawa may include extra km / travel fees, quoted up-front. |
| Warranty | 3-month warranty on parts and labour we install. |
Service area
We dispatch HVAC-support trucks across the full Ottawa-Gatineau region. Core service areas:
Jobs more than 30 km from downtown Ottawa may include extra km / travel fees, quoted up-front before dispatch.
Frequently asked questions
Is B&M Canada Appliances a licensed HVAC contractor?
Yes — B&M Canada Appliances is a licensed HVAC contractor servicing Ottawa, Gatineau, and the surrounding region. We directly perform HVAC diagnostic, repair, controls, thermostat, airflow, blower, capacitor, contactor, motor, and commercial-HVAC work. Some related scopes overlap with separately-licensed trades — gas-line work (licensed gas fitter), sealed-system refrigerant recovery (licensed refrigeration mechanic), and new electrical circuits (licensed electrician). Where those apply, we coordinate through our trade network and the distinction is transparent on every quote.
Can you diagnose a no-heat or no-cooling call same-day?
Most no-heat or no-cooling calls booked before 1 PM get a same-day arrival window in Ottawa and Gatineau. After-hours calls (9 PM – 7 AM) include a $100 flat emergency fee on top of regular rates and go through 613-301-0016 directly.
Will you tell me up-front if a licensed trade is required?
Yes — explicitly. Every written diagnostic identifies which portion of the work falls inside our scope and which portion requires a licensed trade (gas fitter, refrigeration mechanic, electrician, HVAC contractor). You see both before you authorize any billable work.
Do you service commercial HVAC equipment?
Commercial HVAC support is part of what we do for restaurants, retirement residences, offices, and multi-tenant buildings — diagnosis, controls and thermostat service, blower and motor work inside our scope, and trade coordination for licensed scopes.
Can you replace a thermostat or smart thermostat?
Yes — standard, programmable, and most smart thermostats. Wiring verification, calibration, integration with the existing HVAC equipment, and smart-thermostat pairing / app setup are inside our direct scope.
Do you service rooftop units (RTUs)?
RTU diagnostic and troubleshooting where the scope falls inside our license. Major sealed-system or full-system RTU service typically requires a separately-licensed refrigeration / HVAC contractor — we coordinate that work through our network.
Heating & Cooling Service by System
Go straight to your system — each page covers the faults we see most, pricing and booking:
