When your freezer stops freezing — or worse, refreezes everything in soup — every hour costs you food. B&M Canada Appliances repairs every freezer style across Ottawa and Gatineau, often the same day. We service stand-alone uprights, chest freezers, garage freezers, and built-in freezer columns from every major brand.
$89 + tax service call — and we waive it the moment you approve the repair. No hidden fees, no upsells, no parts you didn’t agree to.
Call (613) 301-0016 or book online — most Ottawa same-day slots fill before noon.
What we fix
- Freezer not freezing — warm interior, soft ice cream, defrost food
- Freezer too cold — frozen lettuce, freezer-burned bread
- Frost build-up — auto-defrost not cycling, drain clog, gasket leak
- Ice maker not working — supply line, mold, ejector arm
- Loud or constant running — compressor, condenser fan, evaporator fan
- Door won’t seal — gasket, hinge, alignment
- Water pooling under or behind the freezer — defrost drain, water line
- Error codes — Samsung, LG, Whirlpool, Frigidaire, GE, Maytag, Bosch, Sub-Zero, Viking
- Built-in freezer columns — Sub-Zero, Thermador, Miele, Liebherr
Same-day freezer repair across Ottawa & Gatineau
Our techs run dispatch routes through Ottawa, Gatineau, Barrhaven, Kanata, Nepean, Orléans, Stittsville, Manotick, Gloucester, Hull, and Aylmer every business day. If you call before noon and we have parts on the truck, we’ll usually finish the same visit.
We carry universal compressor relays, evaporator fans, defrost heaters, thermistors, and door gaskets — the parts that fix 80% of freezer problems on the first visit.
How it works
- Call (613) 301-0016 or book online — describe what the freezer is doing.
- Tech arrives in a 2-hour window — we text you 30 minutes before.
- Diagnostic is $89 + tax, paid only after we’ve identified the problem and quoted a fixed repair price.
- You approve or decline. If you approve, the $89 is waived — you only pay the agreed repair price.
- Repair completed same day when parts are on the truck. If we have to order, parts usually land in 1–3 business days.
Brands we service
Whirlpool · Samsung · LG · GE · Bosch · Miele · Maytag · Kenmore · Electrolux · KitchenAid · Frigidaire · Sub-Zero · Viking · Fisher & Paykel · Jenn-Air · Speed Queen · Amana · Blomberg · Admiral
Should you repair or replace?
For a stand-alone freezer under 8 years old, repair is usually the right call. Compressor failures on units 10+ years old often cost more than a new freezer — we’ll tell you straight when that’s the case. A repair quote that doesn’t make sense for the age of your appliance is one we’ll talk you out of. Honest is faster than upsold.
FAQ
How much does freezer repair cost in Ottawa?
The $89 + tax service call is waived if you approve the repair. Most common freezer repairs land between $180 and $480 all-in. Compressor replacements run higher — we’ll quote a fixed price before any work starts.
Do you repair garage and chest freezers?
Yes. Garage freezers (especially in unheated garages during Ottawa winter) often fail because of low ambient temps tricking the thermostat. Chest freezers we service for compressor, thermostat, drain, and gasket issues.
My freezer is full — should I unplug it before you arrive?
No. Keep the door closed. A full freezer holds temperature for 24–48 hours unopened. We’ll work fast.
Do you handle Sub-Zero and Viking built-in columns?
Yes. Built-in column work is more involved (compressor access, sealed system) — we’ll tell you upfront if it’s a job we can finish on the first visit.
Same-day service — guaranteed?
We aim for it but can’t promise. Same-day depends on tech availability, parts on truck, and your distance from our route. Call before noon for the best chance.
Do I need to be home for the whole repair?
Yes — the diagnostic and repair are done in your kitchen/garage. Most jobs are 45–90 minutes total.
Related services
- Refrigerator Repair Ottawa — fridges with built-in freezer compartments
- Same-Day Appliance Repair Ottawa — emergency calls
- Emergency Fridge Repair Ottawa — fridge & freezer urgency
- Ice Maker Not Working Ottawa — ice maker diagnostics
- Fridge Not Cooling Ottawa — symptom-led diagnostic guide
Service areas
We provide freezer repair across: Ottawa · Gatineau · Barrhaven · Kanata · Nepean · Orléans · Stittsville · Manotick · Gloucester · Hull · Aylmer · Vanier
