Freezer Leaking Water? Same-Day Freezer Repair in Ottawa & Gatineau
Water pooling in or under your freezer is usually a clogged defrost drain or a failed defrost system letting meltwater overflow — a common, affordable fix. B&M offers same-day freezer and refrigerator repair across Ottawa & Gatineau, TSSA-certified and factory-authorized since 1995.
Book online or call (613) 301-0016 — same-day service when available.
Common causes of a freezer leaking water
- Clogged defrost drain. The most common cause — a frozen or food-clogged drain backs up so defrost meltwater overflows onto the floor.
- Failing defrost system. A failing defrost system lets ice build, then melt and leak instead of draining away.
- Cracked or misaligned drain pan. A damaged drain pan under the unit overflows or leaks.
- Worn door gasket. A poor seal lets in humid air that condenses and drips.
- Leaking water line (ice maker). On freezers with an ice maker, a split or loose water line drips inside or behind the unit.
How B&M fixes it
We find the source — defrost drain, drain pan, gasket, or water line — clear or replace it, and confirm the freezer stays dry. Drain components and common parts are stocked on the van for same-day repairs.
What refrigerator repair costs in Ottawa & Gatineau
Our diagnostic service call is $89 + tax ($129 commercial), and it goes toward the repair if you proceed. Most repairs are completed same-day with parts stocked on the van, and every repair is backed by our written warranty on parts and labour. B&M is TSSA-certified and factory-authorized, serving Ottawa & Gatineau since 1995.
Related services
Refrigerator Repair · Ottawa Appliance Repair · Gatineau Appliance Repair · 24/7 Emergency Repair · Book Online
Other freezer problems we fix in Ottawa & Gatineau
Frequently asked questions
Why is there water in the bottom of my freezer?
Almost always a clogged defrost drain, so meltwater backs up instead of draining away. We flush and clear it, or replace the failed part.
Is a leaking freezer urgent?
It can damage floors and create ice hazards, so a quick repair is worth it. Most leaks are an affordable same-day fix.
Do you service chest and upright freezers?
Yes — chest, upright, and fridge-freezers across Ottawa & Gatineau.
